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Bloody Sipgate Again - The Last Straw This Time !!!!!!!!!XXXX!!!!!!!!!!!

This is a discussion on Bloody Sipgate Again - The Last Straw This Time !!!!!!!!!XXXX!!!!!!!!!!! within the uk.telecom.voip forums, part of the Newsgroup Forums category; "Scope" <scope@somewhere.com> wrote in message news:453f65d8$0$25946$c3e8da3@news.astraweb.com...[color=...


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  #11 (permalink)  
Old 26-10-2006, 19:16
Phil
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Posts: n/a
Default Re: Bloody Sipgate Again - The Last Straw This Time !!!!!!!!!XXXX!!!!!!!!!!!


"Scope" <scope@somewhere.com> wrote in message
news:453f65d8$0$25946$c3e8da3@news.astraweb.com...[color=blue]
> I have used voip.co.uk for a few months now and have never had any
> problems with their service.. They provide a free geo number (have most
> area codes) and can be used either pay as you go (which is what I do,
> combined with voipdiscount for any outgoing calls), or you can subscribe
> to their £1.99 UK package. I have only used them for incoming calls, so
> cant comment on their outgoing calls, but if incoming is anything to go by
> they are very good.
>[/color]
I also have an account with voip.co.uk and they very reliable, I've never
had a dropped call, audio is excellent. I am on the package that Scope
mentioned but I paid for a years worth £19.99 which brings the price down to
£1.66/month. There support is the best I've had from any company. I had a
problem with my VOIP router, I didn't buy it from voip.co.uk but they set up
the same router in their office and went through every setting, sent me
screen shots of every VOIP set up screen so I could set things up
identically to theirs, after this didn't work they contacted the router's
manufacturer on my behalf and persuaded them to send me the new firmware 2
weeks before it was publicly released, which fixed the problem. I have never
had support from any company VOIP or otherwise as good as this and bear in
mind my hardware wasn't even bought from them.


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  #12 (permalink)  
Old 26-10-2006, 19:22
Phil
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Posts: n/a
Default Re: Bloody Sipgate Again - The Last Straw This Time !!!!!!!!!XXXX!!!!!!!!!!!

"Scope" <scope@somewhere.com> wrote in message
news:453f65d8$0$25946$c3e8da3@news.astraweb.com...[color=blue]
> I have used voip.co.uk for a few months now and have never had any
> problems with their service.. They provide a free geo number (have most
> area codes) and can be used either pay as you go (which is what I do,
> combined with voipdiscount for any outgoing calls), or you can subscribe
> to their £1.99 UK package. I have only used them for incoming calls, so
> cant comment on their outgoing calls, but if incoming is anything to go by
> they are very good.
>[/color]
I also have an account with voip.co.uk and they very reliable, I've never
had a dropped call, audio is excellent. I am on the package that Scope
mentioned but I paid for a years worth £19.99 which brings the price down to
£1.66/month. There support is the best I've had from any company. I had a
problem with my VOIP router, I didn't buy it from voip.co.uk but they set up
the same router in their office and went through every setting, sent me
screen shots of every VOIP set up screen so I could set things up
identically to theirs, after this didn't work they contacted the router's
manufacturer on my behalf and persuaded them to send me the new firmware 2
weeks before it was publicly released, which fixed the problem. I have never
had support from any company VOIP or otherwise as good as this and bear in
mind my hardware wasn't even bought from them.


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  #13 (permalink)  
Old 26-10-2006, 20:47
hairydog@despammed.com
Guest
 
Posts: n/a
Default Re: Bloody Sipgate Again - The Last Straw This Time !!!!!!!!!XXXX!!!!!!!!!!!

On Thu, 26 Oct 2006 19:22:08 +0100, "Phil" <nospam@nospam.co.uk>
wrote:
[color=blue]
>There support is the best I've had from any company[/color]

Seconded. An hour and a half on the phone diagnosing a problem,
without a hint of impatience from them.
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  #14 (permalink)  
Old 28-10-2006, 08:25
David Floyd
Guest
 
Posts: n/a
Default Re: Bloody Sipgate Again - The Last Straw This Time !!!!!!!!!XXXX!!!!!!!!!!!

In message of Thu, 26 Oct 2006, Phil writes[color=blue]
>
>"Scope" <scope@somewhere.com> wrote in message
>news:453f65d8$0$25946$c3e8da3@news.astraweb.com...[color=green]
>> I have used voip.co.uk for a few months now and have never had any
>> problems with their service.. They provide a free geo number (have most
>> area codes) and can be used either pay as you go (which is what I do,
>> combined with voipdiscount for any outgoing calls), or you can subscribe
>> to their £1.99 UK package. I have only used them for incoming calls, so
>> cant comment on their outgoing calls, but if incoming is anything to go by
>> they are very good.
>>[/color]
>I also have an account with voip.co.uk and they very reliable, I've never
>had a dropped call, audio is excellent. I am on the package that Scope
>mentioned but I paid for a years worth £19.99 which brings the price down to
>£1.66/month. There support is the best I've had from any company. I had a
>problem with my VOIP router, I didn't buy it from voip.co.uk but they set up
>the same router in their office and went through every setting, sent me
>screen shots of every VOIP set up screen so I could set things up
>identically to theirs, after this didn't work they contacted the router's
>manufacturer on my behalf and persuaded them to send me the new firmware 2
>weeks before it was publicly released, which fixed the problem. I have never
>had support from any company VOIP or otherwise as good as this and bear in
>mind my hardware wasn't even bought from them.
>
>[/color]

I would entirely agree with the above. I have been with them for a year
in November having paid £19.99. No problems.
You can have automatic top-up if you want - went your account reaches £5
you can arrange for an automatic DD top up to £10. You don't have to do
this, but I find it convenient.

David
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