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Cisco 7970G Issues / HELP!!

This is a discussion on Cisco 7970G Issues / HELP!! within the uk.telecom.voip forums, part of the Newsgroup Forums category; Hi there. I've got a Cisco 7970G IP Phone that has been flashed with the SIP firmware. I am ...


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Old 21-10-2006, 00:26
barry@fofusion.co.uk
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Default Cisco 7970G Issues / HELP!!

Hi there.

I've got a Cisco 7970G IP Phone that has been flashed with the SIP
firmware.

I am so close to getting it working however it's still causing me huge
problems.


At the moment I am not going to set it up to Asterisk - The server I'm
planning on using needs a few parts/general troubleshooting (I think an
IDE cable is ****ed up).

Anyway I've managed to setup TFTP etc so the files are sending to the
phone. I know this because I've set up custom ring tones/backgrounds
etc basically everything works but the important thing.... Being able
to make/receive calls.

Ive setup a DMZ to be forwarded to the IP of the phone so the firewall
isnt an issue but the phone refuses to register to sipgate/voiptalk
etc. The code I have is as follows:

<device xsi:type="axl:XIPPhone" ctiid="203849429"
uuid="{96f8508b-10ef-f98c-d20d-0471777ec725}">
<fullConfig>true</fullConfig>
<deviceProtocol>SIP</deviceProtocol>
<sshUserId>user</sshUserId>
<sshPassword>pass</sshPassword>
<devicePool uuid="{a755aa55-089c-2b47-9603-c7d51b9ca4b5}">
<name>Dallas 5.0 Beta</name>
<dateTimeSetting uuid="{9ec4850a-7748-11d3-bdf0-00108302ead1}">
<name>CMLocal</name>
<dateTemplate>D/M/Y</dateTemplate>
<timeZone>GMT Standard/Daylight Time</timeZone>
</dateTimeSetting>
<callManagerGroup>
<name>5.0 Beta</name>
<tftpDefault>true</tftpDefault>
<members>
<member priority="0">
<callManager>
<name>ccm-beta-5-1</name>
<description>CallManager 5.0 Beta Pub - 5.0.1.032</description>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
<sipPort>5060</sipPort>
<securedSipPort>5061</securedSipPort>
<mgcpPorts>
<listen>2427</listen>
<keepAlive>2428</keepAlive>
</mgcpPorts>
</ports>
<processNodeName>ccm-beta-5-1</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
<srstInfo uuid="{cd241e11-4a58-4d3d-9661-f06c912a18a3}">
<name>Disable</name>
<srstOption>Disable</srstOption>
<userModifiable>false</userModifiable>
<ipAddr1>sipgate.co.uk</ipAddr1>
<port1>2000</port1>
<ipAddr2></ipAddr2>
<port2>2000</port2>
<ipAddr3></ipAddr3>
<port3>2000</port3>
<sipIpAddr1>sipgate.co.uk</sipIpAddr1>
<sipPort1>5060</sipPort1>
<sipIpAddr2></sipIpAddr2>
<sipPort2>5060</sipPort2>
<sipIpAddr3></sipIpAddr3>
<sipPort3>5060</sipPort3>
<isSecure>false</isSecure>
</srstInfo>
<mlppDomainId>-1</mlppDomainId>
<mlppIndicationStatus>Default</mlppIndicationStatus>
<preemption>Default</preemption>
<connectionMonitorDuration>120</connectionMonitorDuration>
</devicePool>
<sipProfile>
<sipProxies>
<backupProxy>sipgate.co.uk</backupProxy>
<backupProxyPort>5060</backupProxyPort>
<emergencyProxy>sipgate.co.uk</emergencyProxy>
<emergencyProxyPort>5060</emergencyProxyPort>
<outboundProxy>sipgate.co.uk</outboundProxy>
<outboundProxyPort>5082</outboundProxyPort>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>false</cnfJoinEnabled>
<callForwardURI>x-cisco-serviceuri-cfwdall</callForwardURI>
<callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
<callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
<callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
<meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
<abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
<rfc2543Hold>false</rfc2543Hold>
<callHoldRingback>0</callHoldRingback>
<localCfwdEnable>true</localCfwdEnable>
<semiAttendedTransfer>false</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>0</dndControl>
<remoteCcEnable>true</remoteCcEnable>
</sipCallFeatures>
<sipStack>
<sipInviteRetx>6</sipInviteRetx>
<sipRetx>10</sipRetx>
<timerInviteExpires>180</timerInviteExpires>
<timerRegisterExpires>3600</timerRegisterExpires>
<timerRegisterDelta>5</timerRegisterDelta>
<timerKeepAliveExpires>120</timerKeepAliveExpires>
<timerSubscribeExpires>120</timerSubscribeExpires>
<timerSubscribeDelta>5</timerSubscribeDelta>
<timerT1>500</timerT1>
<timerT2>4000</timerT2>
<maxRedirects>70</maxRedirects>
<remotePartyID>true</remotePartyID>
<userInfo>None</userInfo>
</sipStack>
<autoAnswerTimer>1</autoAnswerTimer>
<autoAnswerAltBehavior>false</autoAnswerAltBehavior>
<autoAnswerOverride>true</autoAnswerOverride>
<transferOnhookEnabled>true</transferOnhookEnabled>
<enableVad>false</enableVad>
<preferredCodec>g711ulaw</preferredCodec>
<dtmfAvtPayload>101</dtmfAvtPayload>
<dtmfDbLevel>3</dtmfDbLevel>
<dtmfOutofBand>avt</dtmfOutofBand>
<alwaysUsePrimeLine>false</alwaysUsePrimeLine>
<alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
<kpml>3</kpml>
<phoneLabel>Cisco 7970</phoneLabel>
<stutterMsgWaiting>2</stutterMsgWaiting>
<callStats>false</callStats>
<offhookToFirstDigitTimer>15000</offhookToFirstDigitTimer>
<silentPeriodBetweenCallWaitingBursts>20</silentPeriodBetweenCallWaitingBursts>

<disableLocalSpeedDialConfig>true</disableLocalSpeedDialConfig>
<startMediaPort>8000</startMediaPort>
<stopMediaPort>8012</stopMediaPort>
<sipLines>
<line button="1">
<featureID>9</featureID>
<featureLabel>207</featureLabel>
<proxy>sipgate.co.uk</proxy>
<port>5060</port>
<name>207</name>
<displayName>Test Extn</displayName>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>3</callWaiting>
<authName>SIPGATE_USER_ID</authName>
<authPassword>SIPGATE_USER_PASS</authPassword>
<sharedLine>false</sharedLine>
<messageWaitingLampPolicy>3</messageWaitingLampPolicy>
<messagesNumber>*97</messagesNumber>
<ringSettingIdle>4</ringSettingIdle>
<ringSettingActive>5</ringSettingActive>
<contact>207</contact>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>false</callerNumber>
<redirectedNumber>false</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
</sipLines>

<voipControlPort>5060</voipControlPort>
<dscpForAudio>184</dscpForAudio>
<ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
<dialTemplate>dialplan.xml</dialTemplate>
<softKeyFile>SK50719900-3bee-4594-bc3f-6400e1a33bf0.xml</softKeyFile>
</sipProfile>

<commonProfile>
<phonePassword>cisco</phonePassword>
<backgroundImageAccess>true</backgroundImageAccess>
<callLogBlfEnabled>2</callLogBlfEnabled>
</commonProfile>

<loadInformation>SIP70.8-0-3S</loadInformation>

<vendorConfig>
<disableSpeaker>false</disableSpeaker>
<disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
<pcPort>0</pcPort>
<settingsAccess>1</settingsAccess>
<garp>0</garp>
<voiceVlanAccess>0</voiceVlanAccess>
<videoCapability>0</videoCapability>
<autoSelectLineEnable>0</autoSelectLineEnable>
<webAccess>1</webAccess>
<daysDisplayNotActive>0</daysDisplayNotActive>
<displayOnTime>08:00</displayOnTime>
<displayOnDuration>10:30</displayOnDuration>
<displayIdleTimeout>01:00</displayIdleTimeout>
<spanToPCPort>1</spanToPCPort>
</vendorConfig>

<versionStamp>1136931633-57191cee-5ffc-4342-b286-4246b4991890</versionStamp>


<userLocale>
<name>English_United_States</name>
<uid>1</uid>
<langCode>en_US</langCode>
<version>1.0.0.0-1</version>
<winCharSet>iso-8859-1</winCharSet>
</userLocale>

<networkLocale>United_States</networkLocale>
<networkLocaleInfo>
<name>United_States</name>
<uid>64</uid>
<version>1.0.0.0-1</version>
</networkLocaleInfo>
<deviceSecurityMode>1</deviceSecurityMode>
<idleTimeout>0</idleTimeout>
<authenticationURL>http://ccm-beta-5-1:8080/ccmcip/authenticate.jsp</authenticationURL>

<directoryURL>http://10.0.0.20/cisco_voip/PhoneDirectory.xml</directoryURL>

<idleURL></idleURL>
<informationURL>http://ccm-beta-5-1:8080/ccmcip/GetTelecasterHelpText.jsp</informationURL>

<messagesURL></messagesURL>
<proxyServerURL>sipgate.co.uk</proxyServerURL>
<servicesURL>http://10.0.0.20/cisco_voip/services.xml</servicesURL>
<dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>
<transportLayerProtocol>4</transportLayerProtocol>
<capfAuthMode>0</capfAuthMode>

<capfList>
<capf>
<phonePort>3804</phonePort>
<processNodeName>ccm-beta-5-1</processNodeName>
</capf>
</capfList>

<certHash></certHash>
<encrConfig>false</encrConfig>
</device>


I altered a few ports from the standard config to try getting it to
work - I got the info from a help page on Sipgate for the 7960 which is
the closest I'll get I suppose - that config file isnt in XML format
but the names are similar.

[url]https://secure.sipgate.co.uk/faq/index.php?aktion=artikel&rubrik=715&id=392&lang=de&highlight=cisco[/url]

Sorry for the long post, I appreciate any help ;-)

Barry

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