UKVoIPTalk.com

In article <mn.9c3a7d6ae32ec71c.48968@blueyonder.invalid>,
Jono <nothanks@blueyonder.invalid> writes:[color=blue]
> Thomas Kenyon pretended :[color=green]
>> Does it periodically crash and need power cycling and refuse every 3 or so
>> calls passed to it? (for outgoing)
>>
>> If not they shouldn't give it a name that makes it sound like it's a new
>> version of the SPA 3000, it would make it clearly a completely different
>> beast.[/color]
>
> Hmm. I've got 2 SPA3000s, one of which needs power cycling once a
> fortnight, the other, never.[/color]

Hmm, I've got 4 of them, and none have ever needed power cycling
in the 16 months they've been in use, nor refused a call passed to
them.

--
Andrew Gabriel

Andrew Gabriel wrote:[color=blue]
> In article <mn.9c3a7d6ae32ec71c.48968@blueyonder.invalid>,
> Jono <nothanks@blueyonder.invalid> writes:[color=green]
>> Thomas Kenyon pretended :[color=darkred]
>>> Does it periodically crash and need power cycling and refuse every 3 or so
>>> calls passed to it? (for outgoing)
>>>
>>> If not they shouldn't give it a name that makes it sound like it's a new
>>> version of the SPA 3000, it would make it clearly a completely different
>>> beast.[/color]
>> Hmm. I've got 2 SPA3000s, one of which needs power cycling once a
>> fortnight, the other, never.[/color]
>
> Hmm, I've got 4 of them, and none have ever needed power cycling
> in the 16 months they've been in use, nor refused a call passed to
> them.
>[/color]
This is the Linksys version running software version 3.1.10(GWd) on
hardware version 2.0.1(306c).

On Fri, 20 Oct 2006 17:20:37 +0200, Mark <Mark@> wrote:
[color=blue]
>I replied to them, suggesting that this is not the case, and Keir
>Groves of [url]www.broadbandstuff.co.uk[/url] says thats the end of it, you sort
>it out with your bank. Thanks Keir.[/color]

That's the problem when you use a credit card based in one currency to buy
something in a second currency.

I have experienced this a few times it is a problem if you need to get a
refund and the exchange rate has changed. Nothing to do with broadbandstuff
but in fact it is the credit card company who set the rates. Perhaps if you
don't understand the system you shouldn't use your credit card for such
transaction. Certainly not broadbandstuff fault. And yes the euro rate has
charged every day either up or day for the last month or so, so there was
bound to be a fluctuation one way or another.

On Fri, 20 Oct 2006 17:20:37 +0200, Mark <Mark@> wrote:
[color=blue]
>On Fri, 20 Oct 2006 15:21:39 +0200, Mark <Mark@> wrote:
>[color=green]
>>I ordered from a UK internet company "broa#dbandstuff.#o.#k"[color=darkred]
>>>>the same item, which when I ordered it, said they had stock, but 2
>>>>days later, emailed me to say "the order status has been changed to
>>>>awaiting delivery" bollocks. I immediatley asked for a refund, to
>>>>which I got an email saying, they would do so (but as yet has not hit
>>>>my credit card account, I will keep you posted).
>>>
>>>Credit hit my account, but 2.26€ light.[/color]
>>
>>They are saying the reason for the shortfall is because, the exchange
>>rate between Euro's and Sterling changed 2% in 4 days!
>>
>>I don't remember reading that anywhere?[/color]
>
>I replied to them, suggesting that this is not the case, and Keir
>Groves of [url]www.broadbandstuff.co.uk[/url] says thats the end of it, you sort
>it out with your bank. Thanks Keir.[/color]

When your card is charged with an amount in foreign currency you get
the buying rate. When its credited you get the selling rate. The
difference between the two could easily exceed 2%. That's the way your
credit card company works, its not the fault of the company you dealt
with.

Chris

"Chris Blunt" <chris_blunt@spamfence.net> wrote in message
news:sdujj211r48e35l6o7eomi90np5vd97n1l@4ax.com...[color=blue]
> When your card is charged with an amount in foreign currency you get
> the buying rate. When its credited you get the selling rate. The
> difference between the two could easily exceed 2%. That's the way your
> credit card company works, its not the fault of the company you dealt
> with.[/color]

It is. The rules the credit card companies normally set for this sort of
thing is that cards should not be debited until the goods are ready for
dispatch. If they take a chance on it it is for them to make the full amount
good to you.

--
Thomas Sandford

On Sat, 21 Oct 2006 16:28:46 +0100, "Thomas Sandford"
<${thomas/03$}@paradisegreen.co.uk> wrote:
[color=blue]
>"Chris Blunt" <chris_blunt@spamfence.net> wrote in message
>news:sdujj211r48e35l6o7eomi90np5vd97n1l@4ax.com...[color=green]
>> When your card is charged with an amount in foreign currency you get
>> the buying rate. When its credited you get the selling rate. The
>> difference between the two could easily exceed 2%. That's the way your
>> credit card company works, its not the fault of the company you dealt
>> with.[/color]
>
>It is. The rules the credit card companies normally set for this sort of
>thing is that cards should not be debited until the goods are ready for
>dispatch. If they take a chance on it it is for them to make the full amount
>good to you.[/color]

Do you have any reference for this "rule"? As far as I'm aware, its
entirely up to the company at which point they charge your credit
card.

But this isn't the issue here anyway. The company has refunded the
full amount they originally charged. The fact that the buyer's credit
card company converted that amount to his local currency at a
different exchange rate is not the fault of the company he did
business with.

Chris

In article <rD9_g.24120$Or2.10690@newsfe7-gui.ntli.net>,
Thomas Kenyon <tom@art-it-services.co.uk> writes:[color=blue]
> Andrew Gabriel wrote:[color=green]
>> In article <mn.9c3a7d6ae32ec71c.48968@blueyonder.invalid>,
>> Jono <nothanks@blueyonder.invalid> writes:[color=darkred]
>>> Thomas Kenyon pretended :
>>>> Does it periodically crash and need power cycling and refuse every 3 or so
>>>> calls passed to it? (for outgoing)
>>>>
>>>> If not they shouldn't give it a name that makes it sound like it's a new
>>>> version of the SPA 3000, it would make it clearly a completely different
>>>> beast.
>>> Hmm. I've got 2 SPA3000s, one of which needs power cycling once a
>>> fortnight, the other, never.[/color]
>>
>> Hmm, I've got 4 of them, and none have ever needed power cycling
>> in the 16 months they've been in use, nor refused a call passed to
>> them.
>>[/color]
> This is the Linksys version running software version 3.1.10(GWd) on
> hardware version 2.0.1(306c).[/color]

My 4 units are running:
3.1.7(GWg) on 2.0.1(81e2)
3.1.7(GWg) on 2.0.1(4171)
2.0.13(GWg) on 2.0.1(81e2)
2.0.13(GWg) on 2.0.1(4171)

--
Andrew Gabriel

In article <92ljj290l7cdaeac5po79l1flidpe81o23@4ax.com>,
elk <elk@---.---> writes:[color=blue]
> On Fri, 20 Oct 2006 17:20:37 +0200, Mark <Mark@> wrote:
>[color=green]
>>I replied to them, suggesting that this is not the case, and Keir
>>Groves of [url]www.broadbandstuff.co.uk[/url] says thats the end of it, you sort
>>it out with your bank. Thanks Keir.[/color]
>
> That's the problem when you use a credit card based in one currency to buy
> something in a second currency.[/color]

That's not the case here. It's a UK company quoting prices in £'s.

Go back to the card company. IME, as there's no chargeback of
exactly the same amount, the card company will do the chargeback
which has to be the original amount. I was only claiming part of
the sum back as part of the order was correctly delivered, but
card company said they could only chargeback exactly the same
amount as the original payment. It will then be up to
broadbandstuff to negotiate with you to recover anything they
have already paid you or payment for any partial order you have
received. When this happened to me, I never heard from them
again (wasn't broadbandstuff in my case).

--
Andrew Gabriel

Jono wrote:[color=blue]
>
> [url]www.provu.com[/url] is a good place to start.
>[/color]

We don't have any more SPA-3000's at ProVu.

Tim

Mark wrote:
[color=blue]
> I'm getting a bit confused. I already have a wired/wireless ADSL
> router, so can I use the 3102 instead?[/color]

Yes. Forget about the router bit.

Instructions

1) Connect PC to LAN port of SPA-3102. Let PC get an IP address using DHCP.

2) Web browse to SPA-3102 - IP will be the default gateway. Enable the
web interface on the WAN connection

3) Connect SPA-3102 to your existing router using the WAN(Internet)
port. It will acquire an IP address using DHCP. Forget the LAN port exists.


Tim