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SPA-3000 PSTN doesn't ring

This is a discussion on SPA-3000 PSTN doesn't ring within the uk.telecom.voip forums, part of the Newsgroup Forums category; I bought a SPA-3000, setup line1 with voipstunt, connected a Philips cordless phone to the phone port, linked the ...


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  #1 (permalink)  
Old 31-08-2006, 14:47
Turandot
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Default SPA-3000 PSTN doesn't ring

I bought a SPA-3000, setup line1 with voipstunt, connected a Philips
cordless phone to the phone port, linked the line port to BT socket. When I
call my BT number, the phone doesn't ring. I used the spa-3000 monitor
software found on the net and it showed line1 is registered, PSTN not
registered, voltage 51V.

VoIP-To-PSTN Gateway Setup
VoIP-To-PSTN Gateway Enable: yes
VoIP Caller Auth Method: none
VoIP PIN Max Retry: 3
One Stage Dialing: yeso
Line 1 VoIP Caller DP: 1
VoIP Caller Default DP: 1
Line 1 Fallback DP: none

PSTN-To-VoIP Gateway Setup
PSTN-To-VoIP Gateway Enable: yes
PSTN Caller Auth Method: none
PSTN Ring Thru Line 1: yes

FXO Timer Values (sec)
VoIP Answer Delay: 0
VoIP PIN Digit Timeout: 10
PSTN Answer Delay: 16
PSTN PIN Digit Timeout: 10
PSTN-To-VoIP Call Max Dur: 0
PSTN Ring Thru Delay:1
VoIP-To-PSTN Call Max Dur:0
PSTN Ring Thru CWT Delay: 3
VoIP DLG Refresh Intvl: 0
PSTN Ring Timeout: 5
PSTN Dialing Delay: 1
PSTN Dial Digit Len: .1/.1

I increased the Line-In-Use Voltage to 70, same results. I tried to setup
PSTN as sipgate, PSTN showed registered, but still no ring when I call the
BT no. When I setup Line1 as my sipgate no., the phone rings when I call the
sipgate no. Where else should I look? Is the ATA faulty? Thx.


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  #2 (permalink)  
Old 31-08-2006, 19:25
PhilT
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Default Re: SPA-3000 PSTN doesn't ring


Turandot wrote:[color=blue]
> I bought a SPA-3000, setup line1 with voipstunt, connected a Philips
> cordless phone to the phone port, linked the line port to BT socket. When I
> call my BT number, the phone doesn't ring.[/color]

Does it ring if you take the power off the SPA-3000 so the BT line
defaults straight through ? Do you get BT dial tone on the phone ?

Where did you get the cable to connect to the BT socket ?


Phil

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  #3 (permalink)  
Old 01-09-2006, 00:29
Turandot
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Default Re: SPA-3000 PSTN doesn't ring

"PhilT" <newsnet@gmail.com> wrote in message
news:1157048700.133937.84730@i3g2000cwc.googlegroups.com...[color=blue]
> Does it ring if you take the power off the SPA-3000 so the BT line
> defaults straight through ? Do you get BT dial tone on the phone ?[/color]
Yes, when the power is down, BT line rings and I get BT dial tone. When the
power is on, no BT dial tone, I guess this is due to dial plan. Just
couldn't understand why BT line is not ringing.
[color=blue]
> Where did you get the cable to connect to the BT socket ?[/color]
I had a 2 pin RJ11 cable and I connected it to the BT socket via an ADSL
micro filter.


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  #4 (permalink)  
Old 01-09-2006, 06:42
PhilT
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Default Re: SPA-3000 PSTN doesn't ring


Turandot wrote:[color=blue]
> "PhilT" <newsnet@gmail.com> wrote in message
> news:1157048700.133937.84730@i3g2000cwc.googlegroups.com...[color=green]
> > Does it ring if you take the power off the SPA-3000 so the BT line
> > defaults straight through ? Do you get BT dial tone on the phone ?[/color]
> Yes, when the power is down, BT line rings and I get BT dial tone.[/color]

so the wiring is OK.
[color=blue]
>When the
> power is on, no BT dial tone, I guess this is due to dial plan. Just
> couldn't understand why BT line is not ringing.[/color]

pass. There is usually a delay in it ringing as it buffers CLI. You
don't get a BT dial tone when its powered up and registered as the dial
plan just places the call on the PSTN gateway gw0 in the ATA.

The setup wizard at [url]http://voxilla.com/spa3kconfig.php[/url] is handy. I
can't recall if you explicitly have to enable the PSTN line, on the
"PSTN line" tab I have it set to enable at the top.

Phil

Phil

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  #5 (permalink)  
Old 01-09-2006, 16:16
Ian Pawson
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Default Re: SPA-3000 PSTN doesn't ring

Turandot wrote:[color=blue]
> I bought a SPA-3000, setup line1 with voipstunt, connected a Philips
> cordless phone to the phone port, linked the line port to BT socket. When I
> call my BT number, the phone doesn't ring. I used the spa-3000 monitor
> software found on the net and it showed line1 is registered, PSTN not
> registered, voltage 51V.
>
> VoIP-To-PSTN Gateway Setup
> VoIP-To-PSTN Gateway Enable: yes
> VoIP Caller Auth Method: none
> VoIP PIN Max Retry: 3
> One Stage Dialing: yeso
> Line 1 VoIP Caller DP: 1
> VoIP Caller Default DP: 1
> Line 1 Fallback DP: none
>
> PSTN-To-VoIP Gateway Setup
> PSTN-To-VoIP Gateway Enable: yes
> PSTN Caller Auth Method: none
> PSTN Ring Thru Line 1: yes
>
> FXO Timer Values (sec)
> VoIP Answer Delay: 0
> VoIP PIN Digit Timeout: 10
> PSTN Answer Delay: 16
> PSTN PIN Digit Timeout: 10
> PSTN-To-VoIP Call Max Dur: 0
> PSTN Ring Thru Delay:1
> VoIP-To-PSTN Call Max Dur:0
> PSTN Ring Thru CWT Delay: 3
> VoIP DLG Refresh Intvl: 0
> PSTN Ring Timeout: 5
> PSTN Dialing Delay: 1
> PSTN Dial Digit Len: .1/.1
>
> I increased the Line-In-Use Voltage to 70, same results. I tried to setup
> PSTN as sipgate, PSTN showed registered, but still no ring when I call the
> BT no. When I setup Line1 as my sipgate no., the phone rings when I call the
> sipgate no. Where else should I look? Is the ATA faulty? Thx.
>
>[/color]
I assume that you are using a lead from the ata to the phone that has a
ringing capacitor in it?
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  #6 (permalink)  
Old 01-09-2006, 16:21
PhilT
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Posts: n/a
Default Re: SPA-3000 PSTN doesn't ring


Ian Pawson wrote:
[color=blue]
> I assume that you are using a lead from the ata to the phone that has a
> ringing capacitor in it?[/color]

it rings when the ATA is powered off, would this suggest that angle is
covered ?

Phil

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  #7 (permalink)  
Old 01-09-2006, 16:31
Ian Pawson
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Posts: n/a
Default Re: SPA-3000 PSTN doesn't ring

PhilT wrote:[color=blue]
> Ian Pawson wrote:
>[color=green]
>> I assume that you are using a lead from the ata to the phone that has a
>> ringing capacitor in it?[/color]
>
> it rings when the ATA is powered off, would this suggest that angle is
> covered ?
>
> Phil
>[/color]
No it does not as you are then using the capacitor in your BT master
socket to provide the ringing.

The way to prove it is if you have a spare adsl filter as these have a
capacitor in them. Just put this between the ata and the phone.
When I ordered my 3000 I forgot to order a lead at the same time
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  #8 (permalink)  
Old 01-09-2006, 18:38
Turandot
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Posts: n/a
Default Re: SPA-3000 PSTN doesn't ring

"Ian Pawson" <ian@ipawson.com> wrote in message
news:inYJg.2865$wo3.1938@newsfe7-gui.ntli.net...[color=blue]
> PhilT wrote:[color=green]
> > Ian Pawson wrote:
> >[color=darkred]
> >> I assume that you are using a lead from the ata to the phone that has a
> >> ringing capacitor in it?[/color]
> >
> > it rings when the ATA is powered off, would this suggest that angle is
> > covered ?
> >
> > Phil
> >[/color]
> No it does not as you are then using the capacitor in your BT master
> socket to provide the ringing.
>
> The way to prove it is if you have a spare adsl filter as these have a
> capacitor in them. Just put this between the ata and the phone.
> When I ordered my 3000 I forgot to order a lead at the same time[/color]
Thanks for all the suggestions. I borrowed a friend's new spa3000(still in
box) and it works. I didn't change anything except setting up line1 with
voipstunt. I tried both 2pin & 4pin RJ11 cable, it made no difference. I
will factory reset my spa see how it goes.


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  #9 (permalink)  
Old 02-09-2006, 09:09
PhilT
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Posts: n/a
Default Re: SPA-3000 PSTN doesn't ring

Ian Pawson wrote:
[color=blue]
> PhilT wrote:[color=green]
> > Ian Pawson wrote:
> >[color=darkred]
> >> I assume that you are using a lead from the ata to the phone that has a
> >> ringing capacitor in it?[/color]
> >
> > it rings when the ATA is powered off, would this suggest that angle is
> > covered ?[/color][/color]
[color=blue]
> No it does not as you are then using the capacitor in your BT master
> socket to provide the ringing.[/color]

however the phone and connection to the ATA is the same in both cases,
so for your idea to work the ATA would have to have a connection from
the 3rd wire on the PSTN port pass through to the same on the phone
output, as well as an incoming BT-RJ11 cable correctly configured to
get the ring signal to the right place.

Personally I doubt this happens, as the international RJ11 PSTN
convention is to simply use the centre two connectors for the line.

Phil

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  #10 (permalink)  
Old 02-09-2006, 10:22
Ivor Jones
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Posts: n/a
Default Re: SPA-3000 PSTN doesn't ring



"PhilT" <newsnet@gmail.com> wrote in message
news:1157184563.770087.64990@i3g2000cwc.googlegroups.com[color=blue]
> Ian Pawson wrote:
>[color=green]
> > PhilT wrote:[color=darkred]
> > > Ian Pawson wrote:
> > >
> > > > I assume that you are using a lead from the ata to
> > > > the phone that has a ringing capacitor in it?
> > >
> > > it rings when the ATA is powered off, would this
> > > suggest that angle is covered ?[/color][/color]
>[color=green]
> > No it does not as you are then using the capacitor in
> > your BT master socket to provide the ringing.[/color]
>
> however the phone and connection to the ATA is the same
> in both cases, so for your idea to work the ATA would
> have to have a connection from the 3rd wire on the PSTN
> port pass through to the same on the phone output, as
> well as an incoming BT-RJ11 cable correctly configured to
> get the ring signal to the right place.
>
> Personally I doubt this happens, as the international
> RJ11 PSTN convention is to simply use the centre two
> connectors for the line.[/color]

There is no such thing as an international convention for RJ11
connectors..! What you are referring to is purely a US convention; it
doesn't necessarily apply elsewhere, although it may do. Certainly
BT<>RJ11 cables may be wired any which way, depending purely on the
manufacturer's whim..!

Ivor


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