UKVoIPTalk.com

UKVoIPTalk.com

The UK's Number One VoIP Resource

 

call recording in asterisk

This is a discussion on call recording in asterisk within the uk.telecom.voip forums, part of the Newsgroup Forums category; Hi, I setup asterisk using the asterisk@home install. I have configured it to send and receive calls via my ...


Go Back   UKVoIPTalk.com > Newsgroup Forums > uk.telecom.voip

Register FAQ Members List Calendar Search Today's Posts Mark Forums Read



Reply

 

LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 29-08-2006, 16:42
Shabbir
Guest
 
Posts: n/a
Default call recording in asterisk

Hi,

I setup asterisk using the asterisk@home install. I have configured it to
send and receive calls via my voipcheap account. I want to record all calls
going through the box, but currently it is only recording thos calls between
extensions on the box, and not any calls which use the SIP trunk to call
out.

Also how does asterisk pair the call recordings together, as I seem to get a
recording from one exension and all noise coming from the other direction is
cut out.

Thanks in advance.

Shabbir


Reply With Quote
  #2 (permalink)  
Old 29-08-2006, 18:43
Jono
Guest
 
Posts: n/a
Default Re: call recording in asterisk

Shabbir brought next idea :[color=blue]
> Hi,
>
> I setup asterisk using the asterisk@home install. I have configured it to
> send and receive calls via my voipcheap account. I want to record all
> calls going through the box, but currently it is only recording thos calls
> between extensions on the box, and not any calls which use the SIP trunk to
> call out.
>
> Also how does asterisk pair the call recordings together, as I seem to get
> a recording from one exension and all noise coming from the other direction
> is cut out.
>
> Thanks in advance.
>
> Shabbir[/color]

Why are you not using Trixbox? This is the latest version of what was
once called asterisk@home.

There were some bugs in a previous version's call recording, namely a@h
v2.8.

Asterisk should use sox to merge the two files into one, after the call
has completed.


Reply With Quote
  #3 (permalink)  
Old 29-08-2006, 19:01
Shabbir
Guest
 
Posts: n/a
Default Re: call recording in asterisk

Thanks Jono for the advice - I am downloading trixbox now. I am using it on
windows with VMware - I hope it works well.

You mentioned merging the two files with sox - is this done automatically?

"Jono" <nothanks@notonyournelly.co.uk> wrote in message
news:mn.ec637d68ed2478c6.48968@notonyournelly.co.uk...[color=blue]
> Shabbir brought next idea :[color=green]
>> Hi,
>>
>> I setup asterisk using the asterisk@home install. I have configured it
>> to send and receive calls via my voipcheap account. I want to record all
>> calls going through the box, but currently it is only recording thos
>> calls between extensions on the box, and not any calls which use the SIP
>> trunk to call out.
>>
>> Also how does asterisk pair the call recordings together, as I seem to
>> get a recording from one exension and all noise coming from the other
>> direction is cut out.
>>
>> Thanks in advance.
>>
>> Shabbir[/color]
>
> Why are you not using Trixbox? This is the latest version of what was once
> called asterisk@home.
>
> There were some bugs in a previous version's call recording, namely a@h
> v2.8.
>
> Asterisk should use sox to merge the two files into one, after the call
> has completed.
>
>[/color]


Reply With Quote
  #4 (permalink)  
Old 29-08-2006, 20:48
Jono
Guest
 
Posts: n/a
Default Re: call recording in asterisk

Shabbir wrote:

||
|| "Jono" <nothanks@notonyournelly.co.uk> wrote in message
|| news:mn.ec637d68ed2478c6.48968@notonyournelly.co.uk...
||| Shabbir brought next idea :
|||| Hi,
||||
|||| I setup asterisk using the asterisk@home install. I have
|||| configured it to send and receive calls via my voipcheap account.
|||| I want to record all calls going through the box, but currently it
|||| is only recording thos calls between extensions on the box, and
|||| not any calls which use the SIP trunk to call out.
||||
|||| Also how does asterisk pair the call recordings together, as I
|||| seem to get a recording from one exension and all noise coming
|||| from the other direction is cut out.
||||
|||| Thanks in advance.
||||
|||| Shabbir
|||
||| Why are you not using Trixbox? This is the latest version of what
||| was once called asterisk@home.
|||
||| There were some bugs in a previous version's call recording, namely
||| a@h v2.8.
|||
||| Asterisk should use sox to merge the two files into one, after the
||| call has completed.

|| Thanks Jono for the advice - I am downloading trixbox now. I am
|| using it on windows with VMware - I hope it works well.
||
|| You mentioned merging the two files with sox - is this done
|| automatically?

For your own benefit, head on over to [url]http://nerdvittles.com[/url] the blogger
there has made available a preconfigured VMWare image of trixbox, with all
the necessary corrections & modifications already done. It is An
Americanised version, however, this is easily altered.

Sox merges the two wav files automatically, yes.



Reply With Quote
  #5 (permalink)  
Old 29-08-2006, 22:25
paul123
Guest
 
Posts: n/a
Default Re: call recording in asterisk


Jono wrote:[color=blue]
> Shabbir wrote:
>
> ||
> || "Jono" <nothanks@notonyournelly.co.uk> wrote in message
> || news:mn.ec637d68ed2478c6.48968@notonyournelly.co.uk...
> ||| Shabbir brought next idea :
> |||| Hi,
> ||||
> |||| I setup asterisk using the asterisk@home install.[/color]
<snip>
Jono opined:[color=blue]
> ||| Why are you not using Trixbox? This is the latest version of what
> ||| was once called asterisk@home.
> ||| <snip>[/color]
Shabbir came back[color=blue]
> || Thanks Jono for the advice - I am downloading trixbox now. I am
> || using it on windows with VMware - I hope it works well.
> ||
> || You mentioned merging the two files with sox - is this done
> || automatically?
>
> For your own benefit, head on over to [url]http://nerdvittles.com[/url] the blogger
> there has made available a preconfigured VMWare image of trixbox, with all
> the necessary corrections & modifications already done. It is An
> Americanised version, however, this is easily altered.
>
> Sox merges the two wav files automatically, yes.[/color]

The nerdvittles vmware version is rather good and takes little work
compared to a full install. I might add that running it with only 512mb
ram works OK, but occasionally slows the PC down a bit when there's a
lot of load at the time (though strangely didn't affect the call
quality). 1gb ram seems to go great!

Reply With Quote
  #6 (permalink)  
Old 31-08-2006, 09:58
Shabbir
Guest
 
Posts: n/a
Default Re: call recording in asterisk

Hi,

I have setup trixbox. Works great. But I am still getting problem in that
if I call a number other than an extension eg use 9 and then a landline
number, I find the call gets logged but not recorded. How to change that?

Kind Regards,


"paul123" <paul@redy.net> wrote in message
news:1156886716.691883.290890@e3g2000cwe.googlegroups.com...[color=blue]
>
> Jono wrote:[color=green]
>> Shabbir wrote:
>>
>> ||
>> || "Jono" <nothanks@notonyournelly.co.uk> wrote in message
>> || news:mn.ec637d68ed2478c6.48968@notonyournelly.co.uk...
>> ||| Shabbir brought next idea :
>> |||| Hi,
>> ||||
>> |||| I setup asterisk using the asterisk@home install.[/color]
> <snip>
> Jono opined:[color=green]
>> ||| Why are you not using Trixbox? This is the latest version of what
>> ||| was once called asterisk@home.
>> ||| <snip>[/color]
> Shabbir came back[color=green]
>> || Thanks Jono for the advice - I am downloading trixbox now. I am
>> || using it on windows with VMware - I hope it works well.
>> ||
>> || You mentioned merging the two files with sox - is this done
>> || automatically?
>>
>> For your own benefit, head on over to [url]http://nerdvittles.com[/url] the blogger
>> there has made available a preconfigured VMWare image of trixbox, with
>> all
>> the necessary corrections & modifications already done. It is An
>> Americanised version, however, this is easily altered.
>>
>> Sox merges the two wav files automatically, yes.[/color]
>
> The nerdvittles vmware version is rather good and takes little work
> compared to a full install. I might add that running it with only 512mb
> ram works OK, but occasionally slows the PC down a bit when there's a
> lot of load at the time (though strangely didn't affect the call
> quality). 1gb ram seems to go great!
>[/color]


Reply With Quote
  #7 (permalink)  
Old 31-08-2006, 11:38
paul123
Guest
 
Posts: n/a
Default Re: call recording in asterisk


Shabbir wrote:[color=blue]
> Hi,
>
> I have setup trixbox. Works great. But I am still getting problem in that
> if I call a number other than an extension eg use 9 and then a landline
> number, I find the call gets logged but not recorded. How to change that?
>
> Kind Regards,
>
>
> "paul123" <paul@redy.net> wrote in message
> news:1156886716.691883.290890@e3g2000cwe.googlegroups.com...[color=green]
> >
> > Jono wrote:[color=darkred]
> >> Shabbir wrote:
> >>
> >> ||
> >> || "Jono" <nothanks@notonyournelly.co.uk> wrote in message
> >> || news:mn.ec637d68ed2478c6.48968@notonyournelly.co.uk...
> >> ||| Shabbir brought next idea :
> >> |||| Hi,
> >> ||||
> >> |||| I setup asterisk using the asterisk@home install.[/color]
> > <snip>
> > Jono opined:[color=darkred]
> >> ||| Why are you not using Trixbox? This is the latest version of what
> >> ||| was once called asterisk@home.
> >> ||| <snip>[/color]
> > Shabbir came back[color=darkred]
> >> || Thanks Jono for the advice - I am downloading trixbox now. I am
> >> || using it on windows with VMware - I hope it works well.
> >> ||
> >> || You mentioned merging the two files with sox - is this done
> >> || automatically?
> >>
> >> For your own benefit, head on over to [url]http://nerdvittles.com[/url] the blogger
> >> there has made available a preconfigured VMWare image of trixbox, with
> >> all
> >> the necessary corrections & modifications already done. It is An
> >> Americanised version, however, this is easily altered.
> >>
> >> Sox merges the two wav files automatically, yes.[/color]
> >
> > The nerdvittles vmware version is rather good and takes little work
> > compared to a full install. I might add that running it with only 512mb
> > ram works OK, but occasionally slows the PC down a bit when there's a
> > lot of load at the time (though strangely didn't affect the call
> > quality). 1gb ram seems to go great![/color][/color]

On setting up the extensions, did you set the "record incoming" and
"record outgoing" options to "always"?. If not, go into the extension
on FreePBX and modify those options.

Reply With Quote
  #8 (permalink)  
Old 31-08-2006, 14:57
Shabbir
Guest
 
Posts: n/a
Default Re: call recording in asterisk

Hi Paul,

Yes both options are set to record always. But still only internal calls
are recorded. Also where are recordings located and are the logs stored in
the mysql db - can that be accessed by other proprietry scripts?

Thanks in advance.

Shabbir


"paul123" <paul@redy.net> wrote in message
news:1157020695.798862.92400@i3g2000cwc.googlegroups.com...[color=blue]
>
> Shabbir wrote:[color=green]
>> Hi,
>>
>> I have setup trixbox. Works great. But I am still getting problem in
>> that
>> if I call a number other than an extension eg use 9 and then a landline
>> number, I find the call gets logged but not recorded. How to change
>> that?
>>
>> Kind Regards,
>>
>>
>> "paul123" <paul@redy.net> wrote in message
>> news:1156886716.691883.290890@e3g2000cwe.googlegroups.com...[color=darkred]
>> >
>> > Jono wrote:
>> >> Shabbir wrote:
>> >>
>> >> ||
>> >> || "Jono" <nothanks@notonyournelly.co.uk> wrote in message
>> >> || news:mn.ec637d68ed2478c6.48968@notonyournelly.co.uk...
>> >> ||| Shabbir brought next idea :
>> >> |||| Hi,
>> >> ||||
>> >> |||| I setup asterisk using the asterisk@home install.
>> > <snip>
>> > Jono opined:
>> >> ||| Why are you not using Trixbox? This is the latest version of what
>> >> ||| was once called asterisk@home.
>> >> ||| <snip>
>> > Shabbir came back
>> >> || Thanks Jono for the advice - I am downloading trixbox now. I am
>> >> || using it on windows with VMware - I hope it works well.
>> >> ||
>> >> || You mentioned merging the two files with sox - is this done
>> >> || automatically?
>> >>
>> >> For your own benefit, head on over to [url]http://nerdvittles.com[/url] the
>> >> blogger
>> >> there has made available a preconfigured VMWare image of trixbox, with
>> >> all
>> >> the necessary corrections & modifications already done. It is An
>> >> Americanised version, however, this is easily altered.
>> >>
>> >> Sox merges the two wav files automatically, yes.
>> >
>> > The nerdvittles vmware version is rather good and takes little work
>> > compared to a full install. I might add that running it with only 512mb
>> > ram works OK, but occasionally slows the PC down a bit when there's a
>> > lot of load at the time (though strangely didn't affect the call
>> > quality). 1gb ram seems to go great![/color][/color]
>
> On setting up the extensions, did you set the "record incoming" and
> "record outgoing" options to "always"?. If not, go into the extension
> on FreePBX and modify those options.
>[/color]


Reply With Quote
  #9 (permalink)  
Old 31-08-2006, 18:40
paul123
Guest
 
Posts: n/a
Default Re: call recording in asterisk


Shabbir wrote:[color=blue]
> Hi Paul,
>
> Yes both options are set to record always. But still only internal calls
> are recorded. Also where are recordings located and are the logs stored in
> the mysql db - can that be accessed by other proprietry scripts?[/color]

Hi Shabbir,
I don't normally use the record option, so.... I've just had a play
with the recording on my main Trixbox set to record always (in and out)
on 2 extensions and there is some funny behaviour. Between extensions
it only seems to be recording on the inward call, whilst dialling out
from one of these extensions to a UK number *does* get recorded.
Strange.

Even stranger, I had a play with 2 extensions on another Trixbox I've
set up on vmware in XP and that IS behaving alright, ie recording in
and out. Both trixbox installations are v.1.1.1 updated and patched -
weird.

I thought the recordings were located in phpadmin>asterisk
db>recordings table, but I can only see recordings made for
announcements there.

Jono, do you know where they are?

Reply With Quote
  #10 (permalink)  
Old 31-08-2006, 19:37
Jono
Guest
 
Posts: n/a
Default Re: call recording in asterisk

on 31/08/2006, paul123 supposed :[color=blue]
> Shabbir wrote:[color=green]
>> Hi Paul,
>>
>> Yes both options are set to record always. But still only internal calls
>> are recorded. Also where are recordings located and are the logs stored in
>> the mysql db - can that be accessed by other proprietry scripts?[/color]
>
> Hi Shabbir,
> I don't normally use the record option, so.... I've just had a play
> with the recording on my main Trixbox set to record always (in and out)
> on 2 extensions and there is some funny behaviour. Between extensions
> it only seems to be recording on the inward call, whilst dialling out
> from one of these extensions to a UK number *does* get recorded.
> Strange.
>
> Even stranger, I had a play with 2 extensions on another Trixbox I've
> set up on vmware in XP and that IS behaving alright, ie recording in
> and out. Both trixbox installations are v.1.1.1 updated and patched -
> weird.
>
> I thought the recordings were located in phpadmin>asterisk
> db>recordings table, but I can only see recordings made for
> announcements there.
>
> Jono, do you know where they are?[/color]

I do in a@h - /var/spool/asterisk/monitor is where they reside.

Shabbir, how do you know they're not there.....if you don't know where
they are...?

Incidentally, I downgraded from a@h v2.8 to v2.7 because of call
recording issues - 2.8 wouldn't record inbound calls which were
directed at a ring group.

I have yet to pluck up the courage to go through it all again with
Trixbox!

Has anyone checked the Asterisk bug tracker (& the Trixbox one, if it
exists)?


Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is Off
Smilies are Off
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT +1. The time now is 20:12.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.1.0