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ATA to replace SPA-3000?

This is a discussion on ATA to replace SPA-3000? within the uk.telecom.voip forums, part of the Newsgroup Forums category; Martin Johnson schreef:[color=blue] > Christian wrote:[color=green][color=darkred] >>> My solution will be to ...


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  #11 (permalink)  
Old 10-05-2008, 22:57
TheFug
 
Posts: n/a
Default Re: ATA to replace SPA-3000?

Martin Johnson schreef:[color=blue]
> Christian wrote:[color=green][color=darkred]
>>> My solution will be to get a Siemens C475IP or maybe the similar
>>> SNOM M3.[/color]
>>
>> To be honest, that is exactly what I did (an S450IP in my case). The
>> advantage of a real VOIP-phone rather than an ATA is that the sent and
>> received signal never meet each other on a single line. The only echo
>> will be caused acoustically in the handset. So the chance of echo on
>> the far end is reduced quite a lot. I never had any complaints about
>> echo anymore (I did have some with my SPA3000, although not often).[/color]
>
> I have a local PSTN number on my Gradwell VOIP service, so that PSTN
> callers in my own town don't need to dial an area code to call me.
>
> After turning down the SPA3000 gain settings a while back, I _think_ I
> only now get complaints about echo from callers in my own town, as if
> BT's audio gain was higher for such callers. Is it possible that the
> audio gain in the BT network is routing-dependent, or is it more likely
> to just be coincidence?
>
> - Martin.[/color]

You turning down the audio gain, makes BT turning it up ?
isn't there a call-smart setting possible in your situation ?

--
Bedankt, Thanks,

The Fug.

VoIP/SIP switched by: [url]www.mysipswitch.com[/url]
(A free service sponsored by [url]www.blueface.ie[/url])
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  #12 (permalink)  
Old 11-05-2008, 09:10
Martin Johnson
 
Posts: n/a
Default Re: ATA to replace SPA-3000?

Jono wrote:[color=blue]
> Martin Johnson explained on 10/05/2008 :[color=green]
>> Christian wrote:[color=darkred]
>>>> My solution will be to get a Siemens C475IP or maybe the similar
>>>> SNOM M3.
>>>
>>> To be honest, that is exactly what I did (an S450IP in my case). The
>>> advantage of a real VOIP-phone rather than an ATA is that the sent
>>> and received signal never meet each other on a single line. The only
>>> echo will be caused acoustically in the handset. So the chance of
>>> echo on the far end is reduced quite a lot. I never had any
>>> complaints about echo anymore (I did have some with my SPA3000,
>>> although not often).[/color]
>>
>> I have a local PSTN number on my Gradwell VOIP service, so that PSTN
>> callers in my own town don't need to dial an area code to call me.[/color]
>
> Right, I've been reading this thread thinking you've got echo problems
> on the PSTN side of the SPA3000.
>
> What you're actually saying is it's a VoIP account that's suffering the
> echo..[/color]

Yes, since I mostly only use the VOIP account.

In fact, the echo is much worse on calls to the analog BT line, but I
only give out the VOIP number.
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  #13 (permalink)  
Old 11-05-2008, 12:25
Jono
 
Posts: n/a
Default Re: ATA to replace SPA-3000?

Martin Johnson used his keyboard to write :[color=blue]
> Jono wrote:[color=green]
>> Martin Johnson explained on 10/05/2008 :[color=darkred]
>>> Christian wrote:
>>>>> My solution will be to get a Siemens C475IP or maybe the similar
>>>>> SNOM M3.
>>>>
>>>> To be honest, that is exactly what I did (an S450IP in my case). The
>>>> advantage of a real VOIP-phone rather than an ATA is that the sent and
>>>> received signal never meet each other on a single line. The only echo
>>>> will be caused acoustically in the handset. So the chance of echo on the
>>>> far end is reduced quite a lot. I never had any complaints about echo
>>>> anymore (I did have some with my SPA3000, although not often).
>>>
>>> I have a local PSTN number on my Gradwell VOIP service, so that PSTN
>>> callers in my own town don't need to dial an area code to call me.[/color]
>>
>> Right, I've been reading this thread thinking you've got echo problems on
>> the PSTN side of the SPA3000.
>>
>> What you're actually saying is it's a VoIP account that's suffering the
>> echo..[/color]
>
> Yes, since I mostly only use the VOIP account.[/color]

I've got a couple of SPA3000s. Both are acting as PSTN trunks on my PBX
and also as regular ATAs.

I get the old echo on PSTN calls but not on VoIP calls.
[color=blue]
>
> In fact, the echo is much worse on calls to the analog BT line, but I only
> give out the VOIP number.[/color]

Frustratingly so.


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  #14 (permalink)  
Old 11-05-2008, 12:50
Brian A
 
Posts: n/a
Default Re: ATA to replace SPA-3000?

On Sat, 10 May 2008 12:40:33 +0200, TheFug <nosp@mplea.ze> wrote:
[color=blue]
>Martin Johnson schreef:[color=green]
>> Can anyone recommend an ATA with really good echo cancellation?
>>
>> My SPA-3000 has never crashed, but echo cancellation has always been a
>> bit poor (particularly at the remote caller's end), and dependent on
>> audio gain levels set in the poorly-documented, over-complex web GUI. A
>> while back I upgraded to the current V3 firmware, which hasn't really
>> helped. So I wondered whether a more modern ATA box would have better
>> echo cancellation.
>>
>> I only need 1*Ethernet port and 1xFXS port, as I have a London 8 PABX
>> that can be configured as 2+6. But an ATA with 1*Ethernet, 1*FXS, 1*FXO
>> would be more flexible, if slightly more complex.
>>
>> What do people reckon to the Cisco ATA 186? I'm used to configuring
>> Cisco routers and switches, and Cisco kit tends to be very reliable.
>> Seems to be around the UKP 112 mark.
>>
>> Also - any comments on the FRITZ!Box Fon ATA? Seems hard to find in the
>> UK (even from the websites listed on AVM's site as resellers). Has it
>> been discontinued?
>>
>> Thanks for any info!
>>
>> - Martin.[/color]
>
>The Germans use a annexB type of fritzbox, in holland there are several
>sites where you can order a Fritz!box 7170,(annexA) great thing, has
>much features, don't expect a pro GUI webinterface, it's meant for the
>layman, and is easy to set, and has some very advanced features,(USB
>port for storage, printer... and softswitch options) which are far more
>easier to set, then a cisco/linksys device.[/color]
You asked in your original post about the Fritzbox.
I have one and I also have an SPA-3000.
I would say that the Fritzbox performs well and is much easier to get
up and running, for the average person, than the SPA-3000.
However, for me, I would have the SPA-3000 every time.
My prime reason for saying this is the ability to customise the
dialling experience via the dial plan. In its effort to be simple the
Fritzbox loses out in this area. I have hardly used my Fritzbox 7140
but I am considering selling it just for this reason - so any offers
by email greatfully received.
Personally, I have experienced little trouble with echo on either my
SPA-3000 or the two SPA-3102 that I have set up for others.
It is important to get the line impedance set correctly - then I just
tweak the gain, as appropriate, and switch on the echo cancelling
options.

On a separate topic, not wishing to hijack the thread...
I remotely control one of the SPA-3102 so that I can sort out any
problems from home. I have found that it is impossible to get the web
'Voice' control interface to come up correctly on a Windows XP Pro
platform using Firefox, Opera or MSIE 7.
The problem I get is that all the tab contents displayed under each
other, in one long list, and then the egg timer just hangs as if
waiting for more data. I have tried emptying the RAM and disk cache to
no avail. I am aware that this web interface uses javascript so there
may be some problem there though I don't think that is the problem.
In Ubuntu Linux it will display OK most of the time but sometimes the
page needs to be loaded again for a correct display. So, I am tied to
booting up in Ubuntu if I want to access the SPA-3102 remotely.
Any ideas on this one?



---
Remove 'no_spam_' from email address.
---
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  #15 (permalink)  
Old 11-05-2008, 14:43
TheFug
 
Posts: n/a
Default Re: ATA to replace SPA-3000?

Brian A schreef:[color=blue]
> On Sat, 10 May 2008 12:40:33 +0200, TheFug <nosp@mplea.ze> wrote:
>[color=green]
>> Martin Johnson schreef:[color=darkred]
>>> Can anyone recommend an ATA with really good echo cancellation?
>>>
>>> My SPA-3000 has never crashed, but echo cancellation has always been a
>>> bit poor (particularly at the remote caller's end), and dependent on
>>> audio gain levels set in the poorly-documented, over-complex web GUI. A
>>> while back I upgraded to the current V3 firmware, which hasn't really
>>> helped. So I wondered whether a more modern ATA box would have better
>>> echo cancellation.
>>>
>>> I only need 1*Ethernet port and 1xFXS port, as I have a London 8 PABX
>>> that can be configured as 2+6. But an ATA with 1*Ethernet, 1*FXS, 1*FXO
>>> would be more flexible, if slightly more complex.
>>>
>>> What do people reckon to the Cisco ATA 186? I'm used to configuring
>>> Cisco routers and switches, and Cisco kit tends to be very reliable.
>>> Seems to be around the UKP 112 mark.
>>>
>>> Also - any comments on the FRITZ!Box Fon ATA? Seems hard to find in the
>>> UK (even from the websites listed on AVM's site as resellers). Has it
>>> been discontinued?
>>>
>>> Thanks for any info!
>>>
>>> - Martin.[/color]
>> The Germans use a annexB type of fritzbox, in holland there are several
>> sites where you can order a Fritz!box 7170,(annexA) great thing, has
>> much features, don't expect a pro GUI webinterface, it's meant for the
>> layman, and is easy to set, and has some very advanced features,(USB
>> port for storage, printer... and softswitch options) which are far more
>> easier to set, then a cisco/linksys device.[/color]
> You asked in your original post about the Fritzbox.
> I have one and I also have an SPA-3000.
> I would say that the Fritzbox performs well and is much easier to get
> up and running, for the average person, than the SPA-3000.
> However, for me, I would have the SPA-3000 every time.
> My prime reason for saying this is the ability to customise the
> dialling experience via the dial plan. In its effort to be simple the
> Fritzbox loses out in this area. I have hardly used my Fritzbox 7140
> but I am considering selling it just for this reason - so any offers
> by email greatfully received.
> Personally, I have experienced little trouble with echo on either my
> SPA-3000 or the two SPA-3102 that I have set up for others.
> It is important to get the line impedance set correctly - then I just
> tweak the gain, as appropriate, and switch on the echo cancelling
> options.
>
> On a separate topic, not wishing to hijack the thread...
> I remotely control one of the SPA-3102 so that I can sort out any
> problems from home. I have found that it is impossible to get the web
> 'Voice' control interface to come up correctly on a Windows XP Pro
> platform using Firefox, Opera or MSIE 7.
> The problem I get is that all the tab contents displayed under each
> other, in one long list, and then the egg timer just hangs as if
> waiting for more data. I have tried emptying the RAM and disk cache to
> no avail. I am aware that this web interface uses javascript so there
> may be some problem there though I don't think that is the problem.
> In Ubuntu Linux it will display OK most of the time but sometimes the
> page needs to be loaded again for a correct display. So, I am tied to
> booting up in Ubuntu if I want to access the SPA-3102 remotely.
> Any ideas on this one?
>
>
>
> ---
> Remove 'no_spam_' from email address.
> ---[/color]

So i guess you already overcome the problem of accessing the 3102
webinterface, i thought i had setup it correctly to do so, but i only
had access when the pc was straight plugged into the 3102, not both via
LAN :( what's the secret ?

--
Bedankt, Thanks,

The Fug.

VoIP/SIP switched by: [url]www.mysipswitch.com[/url]
(A free service sponsored by [url]www.blueface.ie[/url])
Reply With Quote
  #16 (permalink)  
Old 11-05-2008, 14:51
Jono
 
Posts: n/a
Default Re: ATA to replace SPA-3000?

TheFug formulated on Sunday :[color=blue]
> So i guess you already overcome the problem of accessing the 3102
> webinterface, i thought i had setup it correctly to do so, but i only had
> access when the pc was straight plugged into the 3102, not both via LAN :(
> what's the secret ?[/color]

Follow the instructions here, if I've understood your question
correctly.

<http://www.provu.co.uk/support_SPA-3102_SPA-3000.html>


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  #17 (permalink)  
Old 11-05-2008, 14:55
Jono
 
Posts: n/a
Default Re: ATA to replace SPA-3000?

It happens that Brian A formulated :[color=blue]
> On a separate topic, not wishing to hijack the thread...
> I remotely control one of the SPA-3102 so that I can sort out any
> problems from home. I have found that it is impossible to get the web
> 'Voice' control interface to come up correctly on a Windows XP Pro
> platform using Firefox, Opera or MSIE 7.
> The problem I get is that all the tab contents displayed under each
> other, in one long list, and then the egg timer just hangs as if
> waiting for more data. I have tried emptying the RAM and disk cache to
> no avail. I am aware that this web interface uses javascript so there
> may be some problem there though I don't think that is the problem.
> In Ubuntu Linux it will display OK most of the time but sometimes the
> page needs to be loaded again for a correct display. So, I am tied to
> booting up in Ubuntu if I want to access the SPA-3102 remotely.
> Any ideas on this one?[/color]

I have similar problems with an SPA1001 & SPA3000; the advanced log-in
yields one long vertical page covering all the tabs with bits missing.

I overcame this by using a VPN at one site and Remote Desktop at
another.


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  #18 (permalink)  
Old 11-05-2008, 15:42
Martin Johnson
 
Posts: n/a
Default Re: ATA to replace SPA-3000?

Brian A wrote:
[color=blue]
> You asked in your original post about the Fritzbox.
> I have one and I also have an SPA-3000.
> I would say that the Fritzbox performs well and is much easier to get
> up and running, for the average person, than the SPA-3000.
> However, for me, I would have the SPA-3000 every time.
> My prime reason for saying this is the ability to customise the
> dialling experience via the dial plan. In its effort to be simple the
> Fritzbox loses out in this area. I have hardly used my Fritzbox 7140
> but I am considering selling it just for this reason - so any offers
> by email greatfully received.
> Personally, I have experienced little trouble with echo on either my
> SPA-3000 or the two SPA-3102 that I have set up for others.
> It is important to get the line impedance set correctly - then I just
> tweak the gain, as appropriate, and switch on the echo cancelling
> options.[/color]

Thanks for that.
[color=blue]
> On a separate topic, not wishing to hijack the thread...
> I remotely control one of the SPA-3102 so that I can sort out any
> problems from home. I have found that it is impossible to get the web
> 'Voice' control interface to come up correctly on a Windows XP Pro
> platform using Firefox, Opera or MSIE 7.
> The problem I get is that all the tab contents displayed under each
> other, in one long list, and then the egg timer just hangs as if
> waiting for more data. I have tried emptying the RAM and disk cache to
> no avail. I am aware that this web interface uses javascript so there
> may be some problem there though I don't think that is the problem.
> In Ubuntu Linux it will display OK most of the time but sometimes the
> page needs to be loaded again for a correct display.[/color]

This has the sound of an MTU problem to me. I would monitor your
network traffic with WireShark and watch what happens when it stalls.
And/or, try temporarily reducing your client's MTU to something like
512. That's not a fix, but if it temporarily solves the problem, you
can then examine the network to try to see what's causing it.

Cheers,

- Martin.
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  #19 (permalink)  
Old 11-05-2008, 15:47
Martin Johnson
 
Posts: n/a
Default Re: ATA to replace SPA-3000?

Jono wrote:
[color=blue][color=green]
>> Martin Johnson explained on 10/05/2008 :
>> In fact, the echo is much worse on calls to the analog BT line, but I
>> only give out the VOIP number.[/color][/color]
[color=blue]
> Frustratingly so.[/color]

Well, at least it's not just my one that does that ;-)

Now that I've found the "more echo cancellation" tickbox in the v3.x
firmware, I will wait and see whether that solves or reduces the
problem. I did have one PSTN call earlier, and it seemed OK, but then
the thing always seems a bit intermittent.

Cheers,

- Martin.
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  #20 (permalink)  
Old 11-05-2008, 15:51
TheFug
 
Posts: n/a
Default Re: ATA to replace SPA-3000?

Jono schreef:[color=blue]
> TheFug formulated on Sunday :[color=green]
>> So i guess you already overcome the problem of accessing the 3102
>> webinterface, i thought i had setup it correctly to do so, but i only
>> had access when the pc was straight plugged into the 3102, not both
>> via LAN :( what's the secret ?[/color]
>
> Follow the instructions here, if I've understood your question correctly.
>
> <http://www.provu.co.uk/support_SPA-3102_SPA-3000.html>
>
>[/color]
Yes, i also did that part, i guess i get still blocked by my router
itself ...

--
Bedankt, Thanks,

The Fug.

VoIP/SIP switched by: [url]www.mysipswitch.com[/url]
(A free service sponsored by [url]www.blueface.ie[/url])
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