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This is a discussion on SPA3102: can't dial out through PSTN from phone memory within the uk.telecom.voip forums, part of the Newsgroup Forums category; Hi All, while I can easily access my PSTN from the phone's keyboard, dialing #0 folowed by phone number, ...
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Hi All,
while I can easily access my PSTN from the phone's keyboard, dialing #0 folowed by phone number, after storing, say, #0123456789 in a phone memory, I can use that memory to dial exactly the same number ... Any sugestions, please? Jose |
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Jose formulated on Friday :[color=blue]
> Hi All, > > while I can easily access my PSTN from the phone's keyboard, dialing > #0 folowed by phone number, after storing, say, #0123456789 in a phone > memory, I can *not* use that memory to dial exactly the same number ... > > Any sugestions, please? > Jose[/color] I think I've added the missing "not" above - Forgive me if I've misunderstood. What handset is it? Some phones are a little finicky with #s. Can you change your prefix to a numerical one? Have you tried looking at the output of the Sipura Syslog to see what's actually going on behind the scenes? <http://www.sipura.com/Documents/faq/Section_2.html#9> |
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Jose wrote:[color=blue]
> Hi All, > > while I can easily access my PSTN from the phone's keyboard, dialing > #0 folowed by phone number, after storing, say, #0123456789 in a phone > memory, I can use that memory to dial exactly the same number ... > > Any sugestions, please?[/color] Have you tried adding a pause after the #0 You might needto check phone operation as to what needs to be entered for a pause. Pete |
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On Sat, 26 Apr 2008 02:12:22 +0100, "www.GymRatZ.co.uk"
<discount-fitness-equipment@gym.shop.com> wrote: [color=blue] >Jose wrote:[color=green] >> Hi All, >> >> while I can easily access my PSTN from the phone's keyboard, dialing >> #0 folowed by phone number, after storing, say, #0123456789 in a phone >> memory, I can use that memory to dial exactly the same number ... >> >> Any sugestions, please?[/color] > >Have you tried adding a pause after the #0 You might needto check phone >operation as to what needs to be entered for a pause. > >Pete[/color] If, as I understand it, the SPA is geared up to receive strings starting with #0 and route them to gw0, inserting a pause, in the phone, won't help. Certainly, when accessing a voip network in the same way requires no delay at all. It is the SPA that is doing the 'decoding'. I have noticed, since setting up an SPA-3102, in conjunction with a PSTN line, that there does seem to be a delay before the call is routed. I guess that is due, in some part at least, to the DTMF that will have to be sent by the SPA-3102. The SPA I set up recently routed 0800 and 0808 via PSTN. Dialling those numbers worked perfectly but the connection, when compared to dialling via voip, was significantly slower. You could experiment a bit to try and pinpoint the problem. What happens if you:- 1. include a comma after #0. For example: <#0,:>xx.<:@gw0> 2.. try <#0,:0044800800150><:@gw0> Should call BT when #0 is dialled. 3. include a comma and S0.. <#0,:>xx.S0<:@gw0> Please report back with the results :-) --- Remove 'no_spam_' from email address. --- |
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On Sun, 27 Apr 2008 09:52:40 GMT, Brian A
<no_spam_bca1000@hotmail.com> wrote: [color=blue] >What happens if you:- >1. include a comma after #0. >For example: ><#0,:>xx.<:@gw0> > >2.. try ><#0,:0044800800150><:@gw0> >Should call BT when #0 is dialled. > >3. include a comma and S0.. ><#0,:>xx.S0<:@gw0> > >Please report back with the results :-)[/color] Hi Brian, 1 comma was sometimes enough, but not always... So, I added 2 commas: <#0,,:>x.<:@gw0> Like that, it alway works! I still have a problem though: when I call any service that prompts me to press this or that number, or a certain code, if use either the cordless Voip phone, or the corded Voip one, the service cann never recognize which number(s) I'm pressing. If I use the PSTN phone attached to the SPA, the same services never fail to recognize the numbers I enter through the phone... Any sugestions on this one, please? Thanks a lot! Jose |
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On Fri, 25 Apr 2008 21:21:25 +0100, Jono <nothanks@blueyonder.invalid>
wrote: [color=blue] >What handset is it? Some phones are a little finicky with #s.[/color] Hi Jono, I'm using mainly a Fujitsu Smart SMS cordless phone. [color=blue] >Can you change your prefix to a numerical one?[/color] I tried that, and it worked well! In the end, I returned to the #0 prefix, though, as explained in my message to Brian. [color=blue] >Have you tried looking at the output of the Sipura Syslog to see what's >actually going on behind the scenes? > ><http://www.sipura.com/Documents/faq/Section_2.html#9>[/color] No, had never heard of that possibility. Might it help me solve the other issue I mention to Brian - digits not being recognized by services like phone-banking, etc, when using the VoIP end phones on the SPA? Thanks a lot? Jose |
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Jose formulated the question :[color=blue]
> On Fri, 25 Apr 2008 21:21:25 +0100, Jono <nothanks@blueyonder.invalid> > wrote: >[color=green] >> What handset is it? Some phones are a little finicky with #s.[/color] > > Hi Jono, > > I'm using mainly a Fujitsu Smart SMS cordless phone. > > >[color=green] >> Can you change your prefix to a numerical one?[/color] > > I tried that, and it worked well! In the end, I returned to the #0 > prefix, though, as explained in my message to Brian. > >[color=green] >> Have you tried looking at the output of the Sipura Syslog to see what's >> actually going on behind the scenes? >> >> <http://www.sipura.com/Documents/faq/Section_2.html#9>[/color] > > No, had never heard of that possibility. Might it help me solve the > other issue I mention to Brian - digits not being recognized by > services like phone-banking, etc, when using the VoIP end phones on > the SPA?[/color] Absolutely.....well, possibly. It is certainly a very useful debugging tool. What have you got set for DTMF Playback Level: DTMF Playback Length: on the Regional tab? ....and what have you set for all the DTMF sections of both the PSTN & Line One tabs? |
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On Sun, 27 Apr 2008 16:20:43 +0100, Jono <nothanks@blueyonder.invalid>
wrote: Hi Jono [color=blue] >What have you got set for DTMF Playback Level:[/color] -16 [color=blue] > DTMF Playback Length: (on the Regional tab?)[/color] ..1 [color=blue] > ....and what have you set for all the DTMF >sections of both the PSTN & Line One tabs?[/color] In the Line 1 tab, field "DTMF tx method", I had "auto"; after searching the this in the manual, I changed it to "InBand+Info" (which sends both audio info, and SIP info). Now it's working! The "auto " setting for this parameter, "uses InBand or AVT based on the outcome of codec negotiation", as per the SPA manual. I would never imagined someone might want to change something like this... Thanks a lot! PS - I still don't know what's the SIP info the DTMF tx method is suppose to send out, but since it's doing what I want, and I haven't noticed any other problem, I'm leaving that way. Jose |
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On Sun, 27 Apr 2008 14:57:25 GMT, [email]go.spam@somewhere.else[/email] (Jose) wrote:
[color=blue] >On Sun, 27 Apr 2008 09:52:40 GMT, Brian A ><no_spam_bca1000@hotmail.com> wrote: >[color=green] >>What happens if you:- >>1. include a comma after #0. >>For example: >><#0,:>xx.<:@gw0> >> >>2.. try >><#0,:0044800800150><:@gw0> >>Should call BT when #0 is dialled. >> >>3. include a comma and S0.. >><#0,:>xx.S0<:@gw0> >> >>Please report back with the results :-)[/color] > > >Hi Brian, > >1 comma was sometimes enough, but not always... So, I added 2 commas: ><#0,,:>x.<:@gw0> Like that, it alway works![/color] Good! I was interested in your results using two commas - I've never tried that one.[color=blue] > >I still have a problem though: when I call any service that prompts me >to press this or that number, or a certain code, if use either the >cordless Voip phone, or the corded Voip one, the service cann never >recognize which number(s) I'm pressing. >If I use the PSTN phone attached to the SPA, the same services never >fail to recognize the numbers I enter through the phone... > >Any sugestions on this one, please? > >Thanks a lot! >Jose[/color] Yes. The answer to this one is, in your settings, set DTMF to 'INFO' I think that this will cure it. Thanks for the feedback! --- Remove 'no_spam_' from email address. --- |
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