UKVoIPTalk.com

UKVoIPTalk.com

The UK's Number One VoIP Resource

SPA3102: can't dial out through PSTN from phone memory

This is a discussion on SPA3102: can't dial out through PSTN from phone memory within the uk.telecom.voip forums, part of the Newsgroup Forums category; Hi All, while I can easily access my PSTN from the phone's keyboard, dialing #0 folowed by phone number, ...


Go Back   UKVoIPTalk.com > Newsgroup Forums > uk.telecom.voip

Register FAQ Members List Calendar Search Today's Posts Mark Forums Read


Welcome to the UKVoIPTalk.com forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact contact us.

Reply

 

LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 25-04-2008, 20:50
Jose
 
Posts: n/a
Default SPA3102: can't dial out through PSTN from phone memory

Hi All,

while I can easily access my PSTN from the phone's keyboard, dialing
#0 folowed by phone number, after storing, say, #0123456789 in a phone
memory, I can use that memory to dial exactly the same number ...

Any sugestions, please?
Jose
Reply With Quote
  #2 (permalink)  
Old 25-04-2008, 21:21
Jono
 
Posts: n/a
Default Re: SPA3102: can't dial out through PSTN from phone memory

Jose formulated on Friday :[color=blue]
> Hi All,
>
> while I can easily access my PSTN from the phone's keyboard, dialing
> #0 folowed by phone number, after storing, say, #0123456789 in a phone
> memory, I can *not* use that memory to dial exactly the same number ...
>
> Any sugestions, please?
> Jose[/color]

I think I've added the missing "not" above - Forgive me if I've
misunderstood.

What handset is it? Some phones are a little finicky with #s.

Can you change your prefix to a numerical one?

Have you tried looking at the output of the Sipura Syslog to see what's
actually going on behind the scenes?

<http://www.sipura.com/Documents/faq/Section_2.html#9>


Reply With Quote
  #3 (permalink)  
Old 26-04-2008, 02:12
www.GymRatZ.co.uk
 
Posts: n/a
Default Re: SPA3102: can't dial out through PSTN from phone memory

Jose wrote:[color=blue]
> Hi All,
>
> while I can easily access my PSTN from the phone's keyboard, dialing
> #0 folowed by phone number, after storing, say, #0123456789 in a phone
> memory, I can use that memory to dial exactly the same number ...
>
> Any sugestions, please?[/color]

Have you tried adding a pause after the #0 You might needto check phone
operation as to what needs to be entered for a pause.

Pete
Reply With Quote
  #4 (permalink)  
Old 27-04-2008, 10:52
Brian A
 
Posts: n/a
Default Re: SPA3102: can't dial out through PSTN from phone memory

On Sat, 26 Apr 2008 02:12:22 +0100, "www.GymRatZ.co.uk"
<discount-fitness-equipment@gym.shop.com> wrote:
[color=blue]
>Jose wrote:[color=green]
>> Hi All,
>>
>> while I can easily access my PSTN from the phone's keyboard, dialing
>> #0 folowed by phone number, after storing, say, #0123456789 in a phone
>> memory, I can use that memory to dial exactly the same number ...
>>
>> Any sugestions, please?[/color]
>
>Have you tried adding a pause after the #0 You might needto check phone
>operation as to what needs to be entered for a pause.
>
>Pete[/color]
If, as I understand it, the SPA is geared up to receive strings
starting with #0 and route them to gw0, inserting a pause, in the
phone, won't help.
Certainly, when accessing a voip network in the same way requires no
delay at all. It is the SPA that is doing the 'decoding'.
I have noticed, since setting up an SPA-3102, in conjunction with a
PSTN line, that there does seem to be a delay before the call is
routed. I guess that is due, in some part at least, to the DTMF that
will have to be sent by the SPA-3102. The SPA I set up recently routed
0800 and 0808 via PSTN. Dialling those numbers worked perfectly but
the connection, when compared to dialling via voip, was significantly
slower.
You could experiment a bit to try and pinpoint the problem.
What happens if you:-
1. include a comma after #0.
For example:
<#0,:>xx.<:@gw0>

2.. try
<#0,:0044800800150><:@gw0>
Should call BT when #0 is dialled.

3. include a comma and S0..
<#0,:>xx.S0<:@gw0>

Please report back with the results :-)






---
Remove 'no_spam_' from email address.
---
Reply With Quote
  #5 (permalink)  
Old 27-04-2008, 15:57
Jose
 
Posts: n/a
Default Re: SPA3102: can't dial out through PSTN from phone memory

On Sun, 27 Apr 2008 09:52:40 GMT, Brian A
<no_spam_bca1000@hotmail.com> wrote:
[color=blue]
>What happens if you:-
>1. include a comma after #0.
>For example:
><#0,:>xx.<:@gw0>
>
>2.. try
><#0,:0044800800150><:@gw0>
>Should call BT when #0 is dialled.
>
>3. include a comma and S0..
><#0,:>xx.S0<:@gw0>
>
>Please report back with the results :-)[/color]


Hi Brian,

1 comma was sometimes enough, but not always... So, I added 2 commas:
<#0,,:>x.<:@gw0> Like that, it alway works!

I still have a problem though: when I call any service that prompts me
to press this or that number, or a certain code, if use either the
cordless Voip phone, or the corded Voip one, the service cann never
recognize which number(s) I'm pressing.
If I use the PSTN phone attached to the SPA, the same services never
fail to recognize the numbers I enter through the phone...

Any sugestions on this one, please?

Thanks a lot!
Jose

Reply With Quote
  #6 (permalink)  
Old 27-04-2008, 16:01
Jose
 
Posts: n/a
Default Re: SPA3102: can't dial out through PSTN from phone memory

On Fri, 25 Apr 2008 21:21:25 +0100, Jono <nothanks@blueyonder.invalid>
wrote:
[color=blue]
>What handset is it? Some phones are a little finicky with #s.[/color]

Hi Jono,

I'm using mainly a Fujitsu Smart SMS cordless phone.


[color=blue]
>Can you change your prefix to a numerical one?[/color]

I tried that, and it worked well! In the end, I returned to the #0
prefix, though, as explained in my message to Brian.

[color=blue]
>Have you tried looking at the output of the Sipura Syslog to see what's
>actually going on behind the scenes?
>
><http://www.sipura.com/Documents/faq/Section_2.html#9>[/color]

No, had never heard of that possibility. Might it help me solve the
other issue I mention to Brian - digits not being recognized by
services like phone-banking, etc, when using the VoIP end phones on
the SPA?

Thanks a lot?
Jose

Reply With Quote
  #7 (permalink)  
Old 27-04-2008, 16:20
Jono
 
Posts: n/a
Default Re: SPA3102: can't dial out through PSTN from phone memory

Jose formulated the question :[color=blue]
> On Fri, 25 Apr 2008 21:21:25 +0100, Jono <nothanks@blueyonder.invalid>
> wrote:
>[color=green]
>> What handset is it? Some phones are a little finicky with #s.[/color]
>
> Hi Jono,
>
> I'm using mainly a Fujitsu Smart SMS cordless phone.
>
>
>[color=green]
>> Can you change your prefix to a numerical one?[/color]
>
> I tried that, and it worked well! In the end, I returned to the #0
> prefix, though, as explained in my message to Brian.
>
>[color=green]
>> Have you tried looking at the output of the Sipura Syslog to see what's
>> actually going on behind the scenes?
>>
>> <http://www.sipura.com/Documents/faq/Section_2.html#9>[/color]
>
> No, had never heard of that possibility. Might it help me solve the
> other issue I mention to Brian - digits not being recognized by
> services like phone-banking, etc, when using the VoIP end phones on
> the SPA?[/color]

Absolutely.....well, possibly. It is certainly a very useful debugging
tool.

What have you got set for DTMF Playback Level: DTMF Playback Length:
on the Regional tab? ....and what have you set for all the DTMF
sections of both the PSTN & Line One tabs?


Reply With Quote
  #8 (permalink)  
Old 27-04-2008, 18:45
Jose
 
Posts: n/a
Default Re: SPA3102: can't dial out through PSTN from phone memory

On Sun, 27 Apr 2008 16:20:43 +0100, Jono <nothanks@blueyonder.invalid>
wrote:

Hi Jono
[color=blue]
>What have you got set for DTMF Playback Level:[/color]

-16
[color=blue]
> DTMF Playback Length: (on the Regional tab?)[/color]

..1

[color=blue]
> ....and what have you set for all the DTMF
>sections of both the PSTN & Line One tabs?[/color]

In the Line 1 tab, field "DTMF tx method", I had "auto"; after
searching the this in the manual, I changed it to "InBand+Info" (which
sends both audio info, and SIP info). Now it's working!

The "auto " setting for this parameter, "uses InBand or AVT based on
the outcome of codec negotiation", as per the SPA manual.

I would never imagined someone might want to change something like
this...

Thanks a lot!

PS - I still don't know what's the SIP info the DTMF tx method is
suppose to send out, but since it's doing what I want, and I haven't
noticed any other problem, I'm leaving that way.

Jose

Reply With Quote
  #9 (permalink)  
Old 28-04-2008, 10:46
Brian A
 
Posts: n/a
Default Re: SPA3102: can't dial out through PSTN from phone memory

On Sun, 27 Apr 2008 14:57:25 GMT, [email]go.spam@somewhere.else[/email] (Jose) wrote:
[color=blue]
>On Sun, 27 Apr 2008 09:52:40 GMT, Brian A
><no_spam_bca1000@hotmail.com> wrote:
>[color=green]
>>What happens if you:-
>>1. include a comma after #0.
>>For example:
>><#0,:>xx.<:@gw0>
>>
>>2.. try
>><#0,:0044800800150><:@gw0>
>>Should call BT when #0 is dialled.
>>
>>3. include a comma and S0..
>><#0,:>xx.S0<:@gw0>
>>
>>Please report back with the results :-)[/color]
>
>
>Hi Brian,
>
>1 comma was sometimes enough, but not always... So, I added 2 commas:
><#0,,:>x.<:@gw0> Like that, it alway works![/color]
Good! I was interested in your results using two commas - I've never
tried that one.[color=blue]
>
>I still have a problem though: when I call any service that prompts me
>to press this or that number, or a certain code, if use either the
>cordless Voip phone, or the corded Voip one, the service cann never
>recognize which number(s) I'm pressing.
>If I use the PSTN phone attached to the SPA, the same services never
>fail to recognize the numbers I enter through the phone...
>
>Any sugestions on this one, please?
>
>Thanks a lot!
>Jose[/color]
Yes. The answer to this one is, in your settings, set DTMF to 'INFO'
I think that this will cure it.
Thanks for the feedback!
---
Remove 'no_spam_' from email address.
---
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is Off
Smilies are Off
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT +1. The time now is 03:33.


Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.1.0
Dedicated SAN Hosting by http://www.sanserve.com
http://www.ukvoiptalk.com - The UK's Number One VoIP Resource