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Mandatory 112 / 999 over VoIP from next September

This is a discussion on Mandatory 112 / 999 over VoIP from next September within the uk.telecom.voip forums, part of the Newsgroup Forums category; Ofcom today confirmed that from 8th September 2008, Voice over Internet Protocol (VoIP) services that allow users to make calls ...


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  #1 (permalink)  
Old 05-12-2007, 12:20
PhilT
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Default Mandatory 112 / 999 over VoIP from next September

Ofcom today confirmed that from 8th September 2008, Voice over
Internet Protocol (VoIP) services that allow users to make calls to
normal national phone numbers must also have the ability to connect to
999 and 112.

Statement: Regulation of VoIP services: Access to the emergency
services.

[url]http://www.ofcom.org.uk/consult/condocs/voip/voipstatement/[/url]
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  #2 (permalink)  
Old 05-12-2007, 13:06
Graham.
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Default Re: Mandatory 112 / 999 over VoIP from next September



"PhilT" <newsnet@gmail.com> wrote in message
news:fad996d5-1d3b-4cc7-af30-5422a92b0c60@o6g2000hsd.googlegroups.com...[color=blue]
> Ofcom today confirmed that from 8th September 2008, Voice over
> Internet Protocol (VoIP) services that allow users to make calls to
> normal national phone numbers must also have the ability to connect to
> 999 and 112.
>
> Statement: Regulation of VoIP services: Access to the emergency
> services.
>
> [url]http://www.ofcom.org.uk/consult/condocs/voip/voipstatement/[/url][/color]

AFAICS this doesn't begin to address the fact that many of us use offshore
providers.
I've got the mental image of queues of ambulances and fire appliences
waiting to embark at Zeebrugge.

--
Graham

%Profound_observation%


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  #3 (permalink)  
Old 05-12-2007, 13:56
PhilT
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Default Re: Mandatory 112 / 999 over VoIP from next September

On Dec 5, 12:06 pm, "Graham." <m...@privacy.com> wrote:
[color=blue]
> AFAICS this doesn't begin to address the fact that many of us use offshore
> providers.[/color]

If you're bright enough to use an overseas provider you don't need
OFCOM to tell you your phone can't dial 999.

It is still vague on geographical location infomation but the time-
honoured method of telling the operator should suffice.


Phil
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  #4 (permalink)  
Old 05-12-2007, 14:25
Graham Murray
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Default Re: Mandatory 112 / 999 over VoIP from next September

PhilT <newsnet@gmail.com> writes:
[color=blue]
> If you're bright enough to use an overseas provider you don't need
> OFCOM to tell you your phone can't dial 999.[/color]

What should be important is your physical location at the time of making
the call, not where the account is registered nor which provider you
use. Especially if you have VOIP software on your laptop, you can
connect to your account from almost anywhere in the world. So rather
than OfCom mandating it in the UK, FCC mandating in the USA etc., it
should be mandated worldwide that emergency calls get routed according
to the location of the IP address originating the call.

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  #5 (permalink)  
Old 05-12-2007, 15:09
Pet - www.GymRatZ.co.uk
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Default Re: Mandatory 112 / 999 over VoIP from next September

Graham. wrote:
[color=blue]
> AFAICS this doesn't begin to address the fact that many of us use offshore
> providers.[/color]

So you sit on an account which does offer this service like
voipfone.co.uk and have it for use on numbers which are more expensive
via an offshore provider..
e.g. 0800 0500 0845 0870 etc plus of course 999 or 911 or whatever.

Easy Peasy.

--
[url]http://gymratz.co.uk[/url] - Fitness & Gym Equipment/nutrition specialists.
[url]http://www.water-rower.co.uk[/url] - The ultimate rowing simulator.
[url]http://www.BBE-Boxing-Equipment.co.uk[/url] - New Boxing Equipment site.
[url]http://www.commercial-gym-equipment.co.uk[/url] - Commercial Gym Equipment.
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  #6 (permalink)  
Old 05-12-2007, 18:30
Ivor Jones
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Default Re: Mandatory 112 / 999 over VoIP from next September



"Graham Murray" <newspost@gmurray.org.uk> wrote in message
news:878x49qnmr.fsf@newton.gmurray.org.uk
: : PhilT <newsnet@gmail.com> writes:
: :
: : : If you're bright enough to use an overseas provider
: : : you don't need OFCOM to tell you your phone can't
: : : dial 999.
: :
: : What should be important is your physical location at
: : the time of making the call, not where the account is
: : registered nor which provider you use. Especially if
: : you have VOIP software on your laptop, you can connect
: : to your account from almost anywhere in the world. So
: : rather than OfCom mandating it in the UK, FCC mandating
: : in the USA etc., it should be mandated worldwide that
: : emergency calls get routed according to the location of
: : the IP address originating the call.

Hmm. I use a proxy server in Sao Paulo, Brazil. Even my ISP's IP address
resolves to Brighton. Both somewhat distant from my true location.

Ivor

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  #7 (permalink)  
Old 05-12-2007, 18:46
Graham.
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Posts: n/a
Default Re: Mandatory 112 / 999 over VoIP from next September



"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:5ro5hfF15oc7mU1@mid.individual.net...[color=blue]
>
>
> "Graham Murray" <newspost@gmurray.org.uk> wrote in message
> news:878x49qnmr.fsf@newton.gmurray.org.uk
> : : PhilT <newsnet@gmail.com> writes:
> : :
> : : : If you're bright enough to use an overseas provider
> : : : you don't need OFCOM to tell you your phone can't
> : : : dial 999.
> : :
> : : What should be important is your physical location at
> : : the time of making the call, not where the account is
> : : registered nor which provider you use. Especially if
> : : you have VOIP software on your laptop, you can connect
> : : to your account from almost anywhere in the world. So
> : : rather than OfCom mandating it in the UK, FCC mandating
> : : in the USA etc., it should be mandated worldwide that
> : : emergency calls get routed according to the location of
> : : the IP address originating the call.
>
> Hmm. I use a proxy server in Sao Paulo, Brazil. Even my ISP's IP address
> resolves to Brighton. Both somewhat distant from my true location.
>
> Ivor
>[/color]
I had to use an old dial-up account in to obtain my
Sipgate UK DDIs, somehow Sipgate was convinced
my Broadband IP was non-UK and would not offer me
a UK geo number.
--
Graham

%Profound_observation%


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  #8 (permalink)  
Old 05-12-2007, 20:02
PhilT
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Posts: n/a
Default Re: Mandatory 112 / 999 over VoIP from next September

On Dec 5, 1:25 pm, Graham Murray <newsp...@gmurray.org.uk> wrote:
[color=blue]
> It should be mandated worldwide[/color]

using the standard legal, commercial and cultural systems in place.
Yeah, right.

There isn't even a standard emergency number *within* some countries,
let alone across multiple countries.
[color=blue]
> that emergency calls get routed according
> to the location of the IP address originating the call.[/color]

at best that might put you in the right country. Most VoIP systems
offer accounts on a per-country basis, Sipgate(UK) accounts would
route 112 to a different place than Sipgate(DE) for example, are you
proposing that calling 112 from a US IP address would route it into
the US 911 system ?

Phil
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  #9 (permalink)  
Old 05-12-2007, 21:50
Peter Gradwell
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Posts: n/a
Default Re: Mandatory 112 / 999 over VoIP from next September

Graham. wrote:[color=blue][color=green]
>>
>> [url]http://www.ofcom.org.uk/consult/condocs/voip/voipstatement/[/url][/color]
>
> AFAICS this doesn't begin to address the fact that many of us use offshore
> providers.
> I've got the mental image of queues of ambulances and fire appliences
> waiting to embark at Zeebrugge.
>[/color]

The interesting thing is that if they are providing a service in the UK,
with UK numbers, then they probably have to follow the rules. OFCOM are
certaintly contemplating how to do cross border enforcement.

cheers
peter

--
peter gradwell. gradwell dot com Ltd. [url]http://www.gradwell.com/[/url]
<email/web_hosting/business_voip> <t:01225 800 810>
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  #10 (permalink)  
Old 06-12-2007, 01:31
Ivor Jones
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Posts: n/a
Default Re: Mandatory 112 / 999 over VoIP from next September

"Graham." <me@privacy.com> wrote in message
news:fj6o5b$s2k$1@registered.motzarella.org

[snip]

: : I had to use an old dial-up account in to obtain my
: : Sipgate UK DDIs, somehow Sipgate was convinced
: : my Broadband IP was non-UK and would not offer me
: : a UK geo number.

Hmm, what ISP..? I've heard of this problem with AOL but not any others.

Ivor

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