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incoming problems on voip.co.uk

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  #1 (permalink)  
Old 16-11-2007, 15:18
=?utf-8?q?Spock_=E2=80=B9=28=E2=80=A2=C2=BF=E2=80=A2=29=E2=80=BA?=
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Default incoming problems on voip.co.uk


Anyone else having incoming calls diverting to mailbox immediately ?
Any incoming calls divert immediately, but calls to my other numbers
work ok eg. sipgate voipuser.
This is from a virgin mobile phone.

--
Spock
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  #2 (permalink)  
Old 16-11-2007, 17:52
Jono
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Posts: n/a
Default Re: incoming problems on voip.co.uk

Spock ‹(•¿•)› explained on 16/11/2007 :[color=blue]
> Anyone else having incoming calls diverting to mailbox immediately ?
> Any incoming calls divert immediately, but calls to my other numbers work ok
> eg. sipgate voipuser.
> This is from a virgin mobile phone.[/color]

No probs here


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  #3 (permalink)  
Old 16-11-2007, 18:40
Duncan MacCallum
Guest
 
Posts: n/a
Default Re: incoming problems on voip.co.uk

Spock ‹(•¿•)› wrote:[color=blue]
>
> Anyone else having incoming calls diverting to mailbox immediately ?
> Any incoming calls divert immediately, but calls to my other numbers
> work ok eg. sipgate voipuser.
> This is from a virgin mobile phone.
>[/color]
yep same prob at start of week all incoming calls straight to voicemail.
Advise to re boot ATA which sorted the problem.
However tonight unable to make outgoing calls via beta service

cheers
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  #4 (permalink)  
Old 16-11-2007, 23:19
Herman
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Posts: n/a
Default Re: incoming problems on voip.co.uk

"Duncan MacCallum" <dmacca@blueyonder.co.uk> wrote in message
news:Kul%i.130054$vI1.45245@fe1.news.blueyonder.co.uk...[color=blue]
> Spock ‹(•¿•)› wrote:[color=green]
>>
>> Anyone else having incoming calls diverting to mailbox immediately ?
>> Any incoming calls divert immediately, but calls to my other numbers work
>> ok eg. sipgate voipuser.
>> This is from a virgin mobile phone.
>>[/color]
> yep same prob at start of week all incoming calls straight to voicemail.
> Advise to re boot ATA which sorted the problem.
> However tonight unable to make outgoing calls via beta service
>
> cheers[/color]

Indeed, I got the same advice which seemed to work OK on my ATA. Bit harder
to "re-boot" through Voxalot. I have cycled the SIP registration option to
see if that will do the trick...

Watch this space...


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  #5 (permalink)  
Old 17-11-2007, 00:01
mymail@hotmail.com
Guest
 
Posts: n/a
Default Re: incoming problems on voip.co.uk

On Fri, 16 Nov 2007 23:19:02 GMT, "Herman"
<whitehouse.madhouse.thisisaspamtraptakemeout!@bigfoot.com> wrote:
[color=blue]
>"Duncan MacCallum" <dmacca@blueyonder.co.uk> wrote in message
>news:Kul%i.130054$vI1.45245@fe1.news.blueyonder.co.uk...[color=green]
>> Spock ‹(•¿•)› wrote:[color=darkred]
>>>
>>> Anyone else having incoming calls diverting to mailbox immediately ?
>>> Any incoming calls divert immediately, but calls to my other numbers work
>>> ok eg. sipgate voipuser.
>>> This is from a virgin mobile phone.
>>>[/color]
>> yep same prob at start of week all incoming calls straight to voicemail.
>> Advise to re boot ATA which sorted the problem.
>> However tonight unable to make outgoing calls via beta service
>>
>> cheers[/color]
>
>Indeed, I got the same advice which seemed to work OK on my ATA. Bit harder
>to "re-boot" through Voxalot. I have cycled the SIP registration option to
>see if that will do the trick...
>
>Watch this space...
>[/color]
Just tried our ukvoip number and it is just ringing out but phone is
not ringing in here it won t go to mailbox because I have it switched
off anyone that matters will call my mobile . not in the habit of
wasting peoples money on calls only to be grated by a answer phone or
mailbox service .
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  #6 (permalink)  
Old 17-11-2007, 01:11
=?utf-8?q?Spock_=E2=80=B9=28=E2=80=A2=C2=BF=E2=80=A2=29=E2=80=BA?=
Guest
 
Posts: n/a
Default Re: incoming problems on voip.co.uk

In message <vhbsj3lf8r1dl6r6j7trhsi002jigj2lni@4ax.com>,
[email]mymail@hotmail.com[/email] writes[color=blue]
>On Fri, 16 Nov 2007 23:19:02 GMT, "Herman"
><whitehouse.madhouse.thisisaspamtraptakemeout!@bigfoot.com> wrote:
>[color=green]
>>"Duncan MacCallum" <dmacca@blueyonder.co.uk> wrote in message
>>news:Kul%i.130054$vI1.45245@fe1.news.blueyonder.co.uk...[color=darkred]
>>> Spock ‹(•¿•)› wrote:
>>>>
>>>> Anyone else having incoming calls diverting to mailbox immediately ?
>>>> Any incoming calls divert immediately, but calls to my other numbers work
>>>> ok eg. sipgate voipuser.
>>>> This is from a virgin mobile phone.
>>>>
>>> yep same prob at start of week all incoming calls straight to voicemail.
>>> Advise to re boot ATA which sorted the problem.
>>> However tonight unable to make outgoing calls via beta service
>>>
>>> cheers[/color]
>>
>>Indeed, I got the same advice which seemed to work OK on my ATA. Bit harder
>>to "re-boot" through Voxalot. I have cycled the SIP registration option to
>>see if that will do the trick...
>>
>>Watch this space...
>>[/color]
>Just tried our ukvoip number and it is just ringing out but phone is
>not ringing in here it won t go to mailbox because I have it switched
>off anyone that matters will call my mobile . not in the habit of
>wasting peoples money on calls only to be grated by a answer phone or
>mailbox service .[/color]

Well I fixed it.
I am not using the beta. I am using an asterisk server to register, and
have several ip-phones/ata's as extensions off the asterisk server.
cisco 7960 , sipura spa3000 etc.
I had to alter the sip.conf to:-

[voip]
type=friend
username=myusername
secret=mypassword
host=proxy.sov.voip.co.uk
fromuser=myusername
fromdomain=proxy.sov.voip.co.uk
authuser=myusername
;dtmfmode=info
context=incomingvoip

The host and fromdomain were proxy.voip.co.uk before I altered it.



--
Spock
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  #7 (permalink)  
Old 17-11-2007, 07:42
Herman
Guest
 
Posts: n/a
Default Re: incoming problems on voip.co.uk

"Spock <(.¿.)>" <spock@127.0.0.1> wrote in message
news:+xThUea++jPHFwq0@127.0.0.1...[color=blue]
> In message <vhbsj3lf8r1dl6r6j7trhsi002jigj2lni@4ax.com>,
> [email]mymail@hotmail.com[/email] writes[color=green]
>>On Fri, 16 Nov 2007 23:19:02 GMT, "Herman"
>><whitehouse.madhouse.thisisaspamtraptakemeout!@bigfoot.com> wrote:
>>[color=darkred]
>>>"Duncan MacCallum" <dmacca@blueyonder.co.uk> wrote in message
>>>news:Kul%i.130054$vI1.45245@fe1.news.blueyonder.co.uk...
>>>> Spock <(.¿.)> wrote:
>>>>>
>>>>> Anyone else having incoming calls diverting to mailbox immediately ?
>>>>> Any incoming calls divert immediately, but calls to my other numbers
>>>>> work
>>>>> ok eg. sipgate voipuser.
>>>>> This is from a virgin mobile phone.
>>>>>
>>>> yep same prob at start of week all incoming calls straight to
>>>> voicemail.
>>>> Advise to re boot ATA which sorted the problem.
>>>> However tonight unable to make outgoing calls via beta service
>>>>
>>>> cheers
>>>
>>>Indeed, I got the same advice which seemed to work OK on my ATA. Bit
>>>harder
>>>to "re-boot" through Voxalot. I have cycled the SIP registration option
>>>to
>>>see if that will do the trick...
>>>
>>>Watch this space...
>>>[/color]
>>Just tried our ukvoip number and it is just ringing out but phone is
>>not ringing in here it won t go to mailbox because I have it switched
>>off anyone that matters will call my mobile . not in the habit of
>>wasting peoples money on calls only to be grated by a answer phone or
>>mailbox service .[/color]
>
> Well I fixed it.
> I am not using the beta. I am using an asterisk server to register, and
> have several ip-phones/ata's as extensions off the asterisk server.
> cisco 7960 , sipura spa3000 etc.
> I had to alter the sip.conf to:-
>
> [voip]
> type=friend
> username=myusername
> secret=mypassword
> host=proxy.sov.voip.co.uk
> fromuser=myusername
> fromdomain=proxy.sov.voip.co.uk
> authuser=myusername
> ;dtmfmode=info
> context=incomingvoip
>
> The host and fromdomain were proxy.voip.co.uk before I altered it.
>
>
>
> --
> Spock[/color]

Where did the proxy.sov.voip.co.uk server come from? Did voip.co.uk
recommend this? I say this, as my attempt to cycle registration on Voxalot
failed, and so I am running out of options...


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  #8 (permalink)  
Old 17-11-2007, 07:55
Herman
Guest
 
Posts: n/a
Default Re: incoming problems on voip.co.uk

"Herman" <whitehouse.madhouse.thisisaspamtraptakemeout!@bigfoot.com> wrote
in message news:nXw%i.8273$dN2.1651@newsfe6-gui.ntli.net...[color=blue]
> "Spock <(.¿.)>" <spock@127.0.0.1> wrote in message
> news:+xThUea++jPHFwq0@127.0.0.1...[color=green]
>> In message <vhbsj3lf8r1dl6r6j7trhsi002jigj2lni@4ax.com>,
>> [email]mymail@hotmail.com[/email] writes[color=darkred]
>>>On Fri, 16 Nov 2007 23:19:02 GMT, "Herman"
>>><whitehouse.madhouse.thisisaspamtraptakemeout!@bigfoot.com> wrote:
>>>
>>>>"Duncan MacCallum" <dmacca@blueyonder.co.uk> wrote in message
>>>>news:Kul%i.130054$vI1.45245@fe1.news.blueyonder.co.uk...
>>>>> Spock <(.¿.)> wrote:
>>>>>>
>>>>>> Anyone else having incoming calls diverting to mailbox immediately ?
>>>>>> Any incoming calls divert immediately, but calls to my other numbers
>>>>>> work
>>>>>> ok eg. sipgate voipuser.
>>>>>> This is from a virgin mobile phone.
>>>>>>
>>>>> yep same prob at start of week all incoming calls straight to
>>>>> voicemail.
>>>>> Advise to re boot ATA which sorted the problem.
>>>>> However tonight unable to make outgoing calls via beta service
>>>>>
>>>>> cheers
>>>>
>>>>Indeed, I got the same advice which seemed to work OK on my ATA. Bit
>>>>harder
>>>>to "re-boot" through Voxalot. I have cycled the SIP registration option
>>>>to
>>>>see if that will do the trick...
>>>>
>>>>Watch this space...
>>>>
>>>Just tried our ukvoip number and it is just ringing out but phone is
>>>not ringing in here it won t go to mailbox because I have it switched
>>>off anyone that matters will call my mobile . not in the habit of
>>>wasting peoples money on calls only to be grated by a answer phone or
>>>mailbox service .[/color]
>>
>> Well I fixed it.
>> I am not using the beta. I am using an asterisk server to register, and
>> have several ip-phones/ata's as extensions off the asterisk server.
>> cisco 7960 , sipura spa3000 etc.
>> I had to alter the sip.conf to:-
>>
>> [voip]
>> type=friend
>> username=myusername
>> secret=mypassword
>> host=proxy.sov.voip.co.uk
>> fromuser=myusername
>> fromdomain=proxy.sov.voip.co.uk
>> authuser=myusername
>> ;dtmfmode=info
>> context=incomingvoip
>>
>> The host and fromdomain were proxy.voip.co.uk before I altered it.
>>
>>
>>
>> --
>> Spock[/color]
>
> Where did the proxy.sov.voip.co.uk server come from? Did voip.co.uk
> recommend this? I say this, as my attempt to cycle registration on
> Voxalot failed, and so I am running out of options...[/color]

Just to note that I switched to this server and it worked, like you said. I
am trying to switch back to the standard proxy server just to see if the
change is enough to get it back working again. Let's see...


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  #9 (permalink)  
Old 17-11-2007, 08:02
=?utf-8?q?Spock_=E2=80=B9=28=E2=80=A2=C2=BF=E2=80=A2=29=E2=80=BA?=
Guest
 
Posts: n/a
Default Re: incoming problems on voip.co.uk

In message <nXw%i.8273$dN2.1651@newsfe6-gui.ntli.net>, Herman
<whitehouse.madhouse.thisisaspamtraptakemeout!@bigfoot.com> writes[color=blue]
>"Spock <(.¿.)>" <spock@127.0.0.1> wrote in message
>news:+xThUea++jPHFwq0@127.0.0.1...[color=green]
>> In message <vhbsj3lf8r1dl6r6j7trhsi002jigj2lni@4ax.com>,
>> [email]mymail@hotmail.com[/email] writes[color=darkred]
>>>On Fri, 16 Nov 2007 23:19:02 GMT, "Herman"
>>><whitehouse.madhouse.thisisaspamtraptakemeout!@bigfoot.com> wrote:
>>>
>>>>"Duncan MacCallum" <dmacca@blueyonder.co.uk> wrote in message
>>>>news:Kul%i.130054$vI1.45245@fe1.news.blueyonder.co.uk...
>>>>> Spock <(.¿.)> wrote:
>>>>>>
>>>>>> Anyone else having incoming calls diverting to mailbox immediately ?
>>>>>> Any incoming calls divert immediately, but calls to my other numbers
>>>>>> work
>>>>>> ok eg. sipgate voipuser.
>>>>>> This is from a virgin mobile phone.
>>>>>>
>>>>> yep same prob at start of week all incoming calls straight to
>>>>> voicemail.
>>>>> Advise to re boot ATA which sorted the problem.
>>>>> However tonight unable to make outgoing calls via beta service
>>>>>
>>>>> cheers
>>>>
>>>>Indeed, I got the same advice which seemed to work OK on my ATA. Bit
>>>>harder
>>>>to "re-boot" through Voxalot. I have cycled the SIP registration option
>>>>to
>>>>see if that will do the trick...
>>>>
>>>>Watch this space...
>>>>
>>>Just tried our ukvoip number and it is just ringing out but phone is
>>>not ringing in here it won t go to mailbox because I have it switched
>>>off anyone that matters will call my mobile . not in the habit of
>>>wasting peoples money on calls only to be grated by a answer phone or
>>>mailbox service .[/color]
>>
>> Well I fixed it.
>> I am not using the beta. I am using an asterisk server to register, and
>> have several ip-phones/ata's as extensions off the asterisk server.
>> cisco 7960 , sipura spa3000 etc.
>> I had to alter the sip.conf to:-
>>
>> [voip]
>> type=friend
>> username=myusername
>> secret=mypassword
>> host=proxy.sov.voip.co.uk
>> fromuser=myusername
>> fromdomain=proxy.sov.voip.co.uk
>> authuser=myusername
>> ;dtmfmode=info
>> context=incomingvoip
>>
>> The host and fromdomain were proxy.voip.co.uk before I altered it.
>>
>>
>>
>> --
>> Spock[/color]
>
>Where did the proxy.sov.voip.co.uk server come from? Did voip.co.uk
>recommend this? I say this, as my attempt to cycle registration on Voxalot
>failed, and so I am running out of options...
>
>[/color]
Herman it came from watching the syslog on my Draytek adsl modem.
When making an incoming call I noticed the ip address the udp 5060
packets were coming from. I did a lookup and it resolved to
proxy.sov.voip.co.uk.

--
Spock
Reply With Quote
  #10 (permalink)  
Old 17-11-2007, 08:20
Herman
Guest
 
Posts: n/a
Default Re: incoming problems on voip.co.uk

"Herman" <whitehouse.madhouse.thisisaspamtraptakemeout!@bigfoot.com> wrote
in message news:x7x%i.14506$7k5.12127@newsfe1-gui.ntli.net...[color=blue]
> "Herman" <whitehouse.madhouse.thisisaspamtraptakemeout!@bigfoot.com> wrote
> in message news:nXw%i.8273$dN2.1651@newsfe6-gui.ntli.net...[color=green]
>> "Spock <(.¿.)>" <spock@127.0.0.1> wrote in message
>> news:+xThUea++jPHFwq0@127.0.0.1...[color=darkred]
>>> In message <vhbsj3lf8r1dl6r6j7trhsi002jigj2lni@4ax.com>,
>>> [email]mymail@hotmail.com[/email] writes
>>>>On Fri, 16 Nov 2007 23:19:02 GMT, "Herman"
>>>><whitehouse.madhouse.thisisaspamtraptakemeout!@bigfoot.com> wrote:
>>>>
>>>>>"Duncan MacCallum" <dmacca@blueyonder.co.uk> wrote in message
>>>>>news:Kul%i.130054$vI1.45245@fe1.news.blueyonder.co.uk...
>>>>>> Spock <(.¿.)> wrote:
>>>>>>>
>>>>>>> Anyone else having incoming calls diverting to mailbox immediately ?
>>>>>>> Any incoming calls divert immediately, but calls to my other numbers
>>>>>>> work
>>>>>>> ok eg. sipgate voipuser.
>>>>>>> This is from a virgin mobile phone.
>>>>>>>
>>>>>> yep same prob at start of week all incoming calls straight to
>>>>>> voicemail.
>>>>>> Advise to re boot ATA which sorted the problem.
>>>>>> However tonight unable to make outgoing calls via beta service
>>>>>>
>>>>>> cheers
>>>>>
>>>>>Indeed, I got the same advice which seemed to work OK on my ATA. Bit
>>>>>harder
>>>>>to "re-boot" through Voxalot. I have cycled the SIP registration
>>>>>option to
>>>>>see if that will do the trick...
>>>>>
>>>>>Watch this space...
>>>>>
>>>>Just tried our ukvoip number and it is just ringing out but phone is
>>>>not ringing in here it won t go to mailbox because I have it switched
>>>>off anyone that matters will call my mobile . not in the habit of
>>>>wasting peoples money on calls only to be grated by a answer phone or
>>>>mailbox service .
>>>
>>> Well I fixed it.
>>> I am not using the beta. I am using an asterisk server to register, and
>>> have several ip-phones/ata's as extensions off the asterisk server.
>>> cisco 7960 , sipura spa3000 etc.
>>> I had to alter the sip.conf to:-
>>>
>>> [voip]
>>> type=friend
>>> username=myusername
>>> secret=mypassword
>>> host=proxy.sov.voip.co.uk
>>> fromuser=myusername
>>> fromdomain=proxy.sov.voip.co.uk
>>> authuser=myusername
>>> ;dtmfmode=info
>>> context=incomingvoip
>>>
>>> The host and fromdomain were proxy.voip.co.uk before I altered it.
>>>
>>>
>>>
>>> --
>>> Spock[/color]
>>
>> Where did the proxy.sov.voip.co.uk server come from? Did voip.co.uk
>> recommend this? I say this, as my attempt to cycle registration on
>> Voxalot failed, and so I am running out of options...[/color]
>
> Just to note that I switched to this server and it worked, like you said.
> I am trying to switch back to the standard proxy server just to see if the
> change is enough to get it back working again. Let's see...[/color]


Response back from voip.co.uk:

It sounds like Voxalot don't check their DNS records very often.
You should connect only to proxy.voip.co.uk and not registrar.voip.co.uk or
proxy.sov.voip.co.uk.


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