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Callee hangup

This is a discussion on Callee hangup within the uk.telecom.voip forums, part of the Newsgroup Forums category; I was playing with outbound calls on voipcheap.com using the Twinkle softphone. I noticed a problem to several destinations (...


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  #1 (permalink)  
Old 05-11-2007, 14:59
Theo Markettos
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Default Callee hangup

I was playing with outbound calls on voipcheap.com using the Twinkle
softphone. I noticed a problem to several destinations (UK and abroad)...
if I dial out with voipcheap to a PSTN line and the PSTN user hangs up,
voipcheap/twinkle doesn't notice.

For a test I rang my BT line. I got bored waiting more than 7 minutes but
Twinkle still hadn't disconnected. VOIPcheap's billing says the call ended
after 3.5 minutes, even though I hung up after 5 seconds, and indeed I can
pick up the line 1/2/3 mins after hangup and there's still a call in
progress (which then takes longer to clear because I've picked up).

This is a big deal when calling an expensive destination because I'm billed
for the time after hangup. As I was planning to automate dialling out with
Asterisk there won't be someone there to notice the callee's hung up.

Is this a voipcheap problem, a softphone problem, or something I can
rectify in my Asterisk setup? Is this something I'm likely to see on all
telephone networks or only some? Does GSM handle it differently, for
example?

Thanks
Theo
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  #2 (permalink)  
Old 09-11-2007, 00:41
Iain
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Default Re: Callee hangup

Theo Markettos wrote:
[color=blue]
> Is this a voipcheap problem, a softphone problem, or something I can
> rectify in my Asterisk setup?[/color]

No.
[color=blue]
> Is this something I'm likely to see on all
> telephone networks or only some?[/color]

It seems to be standard on all landline phone systems.

[color=blue]
> Does GSM handle it differently, for
> example?[/color]

Sort of.

Iain
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  #3 (permalink)  
Old 11-11-2007, 04:29
liuzhaoyongxx@gmail.com
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Default Re: Callee hangup

On 11 5 , 10 59 , Theo Markettos <theom+n...@chiark.greenend.org.uk>
wrote:[color=blue]
> I was playing with outbound calls on voipcheap.com using the Twinkle
> softphone. I noticed a problem to several destinations (UK and abroad)...
> if I dial out with voipcheap to a PSTN line and the PSTN user hangs up,
> voipcheap/twinkle doesn't notice.[/color]


it is because the termination to those destinations don't support
disconnection supervision. they must use the analogue gateway for
termination. It is a key feature on the fxo gateway. it should not
happen when use E1 gateway.

Leon

MSN:
[email]sale1@telecomchinasourcing.com[/email]

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  #4 (permalink)  
Old 11-11-2007, 23:29
Theo Markettos
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Default Re: Callee hangup

[email]liuzhaoyongxx@gmail.com[/email] wrote:[color=blue]
> it is because the termination to those destinations don't support
> disconnection supervision. they must use the analogue gateway for
> termination. It is a key feature on the fxo gateway. it should not
> happen when use E1 gateway.[/color]

Thanks, that's interesting. Does that mean if I call any analogue system
it'll suffer from this problem, but a digital system (GSM/ISDN/VOIP?) won't?
So there's nothing I can control about selecting whoever I choose to
terminate it: it depends on the destination network?

Theo
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