UKVoIPTalk.com

Alister wrote:
[color=blue]
>
> I would be grateful if you could post details of the asterisk / phone
> settings that work.
> We currently use features.conf for transfers on these phones, but it
> would be great
> to get them using hook-flash like all our other desktop phones do.
> Had a quick experiment this AM but failed miserably. :-(
>
> Thanks very much
>
> Alister.
>
> btw you second link didn't work for me.
>[/color]

The additional user manual is also here:

[url]http://www.provu.co.uk/pdf/siemens/S450IP_new_features_sept07.pdf[/url]

Your other desk phones don't use hook flash, Asterisk doesn't listen for
hook flash messages on SIP channels, in fact the Siemens phone will send
a hook flash signal to Asterisk if you press the R key but Asterisk
ignores it.

Your desk phones use normal SIP methods to perform transfers (putting a
call on hold with a special Invite message, doing a transfer with a
Refer message...), this functionality is what has been added to the
Siemens phone. Whilst in a call you need to press the "ext call"
button, then you can announce the call to the person on the other end
and select the "transfer" option in the menu on the phone. If you have
the "transfer on hangup" option set to yes then you can just hangup and
the call will transfer, this method can also be used for a blind
transfer, just hangup while the 2nd call is ringing.

As for Asterisk config, if transfers are already working on other SIP
phones you have (using proper SIP transfers, not the ## code) then there
should be no extra config required. That was certainly the case for me
in our office and I've been using this firmware for a couple of months
in BETA before it was released.

cheers,
Paul.

--
Working Email:

paul-at-polog40-dot-co-dot-uk

Paul Hayes formulated the question :[color=blue]
> Alister wrote:
>[color=green]
>>
>> I would be grateful if you could post details of the asterisk / phone
>> settings that work.
>> We currently use features.conf for transfers on these phones, but it
>> would be great
>> to get them using hook-flash like all our other desktop phones do.
>> Had a quick experiment this AM but failed miserably. :-(
>>
>> Thanks very much
>>
>> Alister.
>>
>> btw you second link didn't work for me.
>>[/color]
>
> The additional user manual is also here:
>
> [url]http://www.provu.co.uk/pdf/siemens/S450IP_new_features_sept07.pdf[/url]
>[/color]

Hi Paul,

Do the "new features" apply to both Siemens models?

Jono wrote:[color=blue]
> Paul Hayes formulated the question :[color=green]
>> Alister wrote:
>>[color=darkred]
>>>
>>> I would be grateful if you could post details of the asterisk / phone
>>> settings that work.
>>> We currently use features.conf for transfers on these phones, but it
>>> would be great
>>> to get them using hook-flash like all our other desktop phones do.
>>> Had a quick experiment this AM but failed miserably. :-(
>>>
>>> Thanks very much
>>>
>>> Alister.
>>>
>>> btw you second link didn't work for me.
>>>[/color]
>>
>> The additional user manual is also here:
>>
>> [url]http://www.provu.co.uk/pdf/siemens/S450IP_new_features_sept07.pdf[/url]
>>[/color]
>
> Hi Paul,
>
> Do the "new features" apply to both Siemens models?
>
>[/color]

Only the S450IP.

cheers,
Paul.

--
Working Email:

paul-at-polog40-dot-co-dot-uk

I have Firmware version: 020810000000 / 041.00 and EEPROM version: 103.
Now my phone is almost useless.

Seems like the phone will fail to register after some time, resulting
no calls can be put out nor calls can be received. Checking the asterisk
logs seems to show that the phone does try to make the call, but when
asterisk asks for authentication information, the phone just ignores,
causing asterisk to continually retransmit the authentication request.

Secondly, after some time, the phone will refuse any connection
requests. It remains visible when pinged, but access to the web
configuration page gets a connection refused. The phone will still be
able to try to put out calls to asterisk, but the previous mentioned
problem would have occurred before then.

The only way to temporarily fix this is to unplug the Ethernet cable
and replug it back in and the problem would be back after a few
minutes.

Finally, when the phone does work, audio is choppy. I can't determine
the cause of this problem other than that different codecs were used to
bridge the phone and the incoming call even though both of them have the
same set of codecs. I tried using a softphone in place of the S450 and
the audio has no problems.

Anyone knows how I can fix this? Simens is not responding to any
support emails and there is no way to downgrade the phone nor reflash
the current version (in case its just a bad flash). I paid big bucks for
this phone and now its nothing but paperweight.


------------------------------------------------------------------------
View this thread: [url]http://www.wirelessforums.org/showthread.php?t=28930[/url]
[url]http://www.wirelessforums.org[/url]

On Sun, 4 Nov 2007 01:53:00 -0500, booya
<booya.2zineo@no-mx.wirelessforums.org> wrote:

[color=blue]
>Anyone knows how I can fix this? Simens is not responding to any
>support emails and there is no way to downgrade the phone nor reflash
>the current version (in case its just a bad flash). I paid big bucks for
>this phone and now its nothing but paperweight.[/color]

Why flash it if it was working perfectly before hand I have the S450P
and it has worked perfectly since being taken out of its box , if
something is working leave it to carry on doing its job or suffer the
consequences . I agree with you regarding Siemens and emails I
contacted them a little while ago now about something of not very
importance and never got a reply which didn't surprise me many firms
ignore contact by email .

booya wrote:[color=blue]
> Anyone knows how I can fix this? Simens is not responding to any
> support emails and there is no way to downgrade the phone nor reflash
> the current version (in case its just a bad flash). I paid big bucks for
> this phone and now its nothing but paperweight.
>[/color]

Have you contacted the place you bought it from to see if they can help?

Tim

booya wrote:[color=blue]
> I have Firmware version: 020810000000 / 041.00 and EEPROM version: 103.
> Now my phone is almost useless.
>
> Seems like the phone will fail to register after some time, resulting
> no calls can be put out nor calls can be received. Checking the asterisk
> logs seems to show that the phone does try to make the call, but when
> asterisk asks for authentication information, the phone just ignores,
> causing asterisk to continually retransmit the authentication request.
>
> Secondly, after some time, the phone will refuse any connection
> requests. It remains visible when pinged, but access to the web
> configuration page gets a connection refused. The phone will still be
> able to try to put out calls to asterisk, but the previous mentioned
> problem would have occurred before then.
>
> The only way to temporarily fix this is to unplug the Ethernet cable
> and replug it back in and the problem would be back after a few
> minutes.
>
> Finally, when the phone does work, audio is choppy. I can't determine
> the cause of this problem other than that different codecs were used to
> bridge the phone and the incoming call even though both of them have the
> same set of codecs. I tried using a softphone in place of the S450 and
> the audio has no problems.
>
> Anyone knows how I can fix this? Simens is not responding to any
> support emails and there is no way to downgrade the phone nor reflash
> the current version (in case its just a bad flash). I paid big bucks for
> this phone and now its nothing but paperweight.
>
>
> ------------------------------------------------------------------------
> View this thread: [url]http://www.wirelessforums.org/showthread.php?t=28930[/url]
> [url]http://www.wirelessforums.org[/url]
>[/color]

My S450IP is running exactly the same firmware/EPROM versions with no
apparent problem so problem may not be due the phone? The only
difference perhaps is that I run mine under 3cx (Windows PBX) rather
than asterisk?

booya schreef:[color=blue]
> I have Firmware version: 020810000000 / 041.00 and EEPROM version: 103.
> Now my phone is almost useless.
>
> Seems like the phone will fail to register after some time, resulting
> no calls can be put out nor calls can be received. Checking the asterisk
> logs seems to show that the phone does try to make the call, but when
> asterisk asks for authentication information, the phone just ignores,
> causing asterisk to continually retransmit the authentication request.
>
> Secondly, after some time, the phone will refuse any connection
> requests. It remains visible when pinged, but access to the web
> configuration page gets a connection refused. The phone will still be
> able to try to put out calls to asterisk, but the previous mentioned
> problem would have occurred before then.
>
> The only way to temporarily fix this is to unplug the Ethernet cable
> and replug it back in and the problem would be back after a few
> minutes.
>
> Finally, when the phone does work, audio is choppy. I can't determine
> the cause of this problem other than that different codecs were used to
> bridge the phone and the incoming call even though both of them have the
> same set of codecs. I tried using a softphone in place of the S450 and
> the audio has no problems.
>
> Anyone knows how I can fix this? Simens is not responding to any
> support emails and there is no way to downgrade the phone nor reflash
> the current version (in case its just a bad flash). I paid big bucks for
> this phone and now its nothing but paperweight.
>
>
> ------------------------------------------------------------------------
> View this thread: [url]http://www.wirelessforums.org/showthread.php?t=28930[/url]
> [url]http://www.wirelessforums.org[/url]
>[/color]

you haven't changed anything in your router settings since ?

--
The Fug.

booya schreef:[color=blue]
> I have Firmware version: 020810000000 / 041.00 and EEPROM version: 103.
> Now my phone is almost useless.
>
> Seems like the phone will fail to register after some time, resulting
> no calls can be put out nor calls can be received. Checking the asterisk
> logs seems to show that the phone does try to make the call, but when
> asterisk asks for authentication information, the phone just ignores,
> causing asterisk to continually retransmit the authentication request.
>
> Secondly, after some time, the phone will refuse any connection
> requests. It remains visible when pinged, but access to the web
> configuration page gets a connection refused. The phone will still be
> able to try to put out calls to asterisk, but the previous mentioned
> problem would have occurred before then.
>
> The only way to temporarily fix this is to unplug the Ethernet cable
> and replug it back in and the problem would be back after a few
> minutes.
>
> Finally, when the phone does work, audio is choppy. I can't determine
> the cause of this problem other than that different codecs were used to
> bridge the phone and the incoming call even though both of them have the
> same set of codecs. I tried using a softphone in place of the S450 and
> the audio has no problems.
>
> Anyone knows how I can fix this? Simens is not responding to any
> support emails and there is no way to downgrade the phone nor reflash
> the current version (in case its just a bad flash). I paid big bucks for
> this phone and now its nothing but paperweight.
>
>
> ------------------------------------------------------------------------
> View this thread: [url]http://www.wirelessforums.org/showthread.php?t=28930[/url]
> [url]http://www.wirelessforums.org[/url]
>[/color]
Did you change the id name of your phone, or has it been changed after
the fw upgrade ?

--
The Fug.

> I have Firmware version: 020810000000 / 041.00 and EEPROM version:[color=blue]
> 103. Now my phone is almost useless.
> Seems like the phone will fail to register after some time, resulting
> no calls can be put out nor calls can be received.[/color]

So this happened after a firmware-upgrade? I have read about incidents with
S450IP-firmware-upgrades on a German forum, although their problems don't
seem entirely the same...

If you haven't tried it yet: a cold start seemed to help in the German
cases: unplug the power supply & plug it back in while pushing & holding the
registration-button on the base station for 5 seconds or so... You'll lose
the settings of the phone of course, but hey... if it helps...

Christian