UKVoIPTalk.com

In message <5cg78jF3144q2U1@mid.individual.net>, Ivor Jones
<ivor@despammed.invalid> writes[color=blue]
>"Jono" <nothanks@blueyonder.invalid> wrote in message
>news:mn.1afc7d7637229998.48968@blueyonder.invalid
>
>[snip]
>[color=green]
>> The next step will be for all electricity companies to
>> provide stickers for all 13 Amp sockets that read
>> "BEWARE. If you use this socket to connect any telephony
>> equipment, it WILL NOT work in the event of a power
>> failure"[/color]
>
>BEWARE..! If you stick your fingers in this socket while it's switched on,
>you WILL get an electric shock and may well be killed..!
>
>Ye gods do we have to tell people *everything*..?!
>
>It would never occur to me to expect a mains powered system to work
>without power..! Nor would I expect a service that can be used from
>anywhere in the world to automatically provide emergency services access.[/color]
And therein lies the reason why people need a sticker to tell them, the
*vast* majority of telephones work without mains power and a telephone
that has a dial tone should be able to call for an ambulance to wipe
their nose or taxi them to hospital regardless of where they are in the
world. The great unwashed have a hard time with anything 'techy' and
VOIP is a system that does a great job of appearing non-techy so
explaining limitations of such a system would be even more difficult
when 'my old phone didn't need mains to work'
--
Clint Sharp

In message <1180871227.544118.32230@q69g2000hsb.googlegroups.com>,
[email]meisadick@hotmail.co.uk[/email] writes[color=blue]
>Having read through these news groups and asking questions I must
>admit I have found the replies and posts no help what so ever.
>
>I have since called and emailed a number of providers to get an idea
>of what services are available, and what provider would best suite my
>needs after having a lengthy and in-depth conversation with a sales
>person called Sean I have chosen to go with [url]www.voipfone.co.uk[/url], and so
>far I am quite impressed.[/color]

I wonder what they think of you :-(
[color=blue]
>I would personally recommend that anyone looking for help or advice
>should stay well away from the news groups, as they seem to be full of
>sarcastic opinionated people that never directly answer any questions
>i therefore wont be posting again.[/color]

Is that a promise or a 'threat'? Now just go back to the Health and
Safety day job, I'm sure they see you as a great ambassador!

Malcolm

In message <1180871227.544118.32230@q69g2000hsb.googlegroups.com>,
[email]meisadick@hotmail.co.uk[/email] writes[color=blue]
> am quite impressed.
>
>I would personally recommend that anyone looking for help or advice
>should stay well away from the news groups, as they seem to be full of
>sarcastic opinionated people that never directly answer any questions
>i therefore wont be posting again.[/color]
Bye bye... Don't let the door hit your arse on the way out.[color=blue]
>
>Tom
>[/color]

--
Clint Sharp

"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:5cg78jF3144q2U1@mid.individual.net...[color=blue]
> "Jono" <nothanks@blueyonder.invalid> wrote in message
> news:mn.1afc7d7637229998.48968@blueyonder.invalid
>
> [snip]
>[color=green]
>> The next step will be for all electricity companies to
>> provide stickers for all 13 Amp sockets that read
>> "BEWARE. If you use this socket to connect any telephony
>> equipment, it WILL NOT work in the event of a power
>> failure"[/color]
>
> BEWARE..! If you stick your fingers in this socket while it's switched on,
> you WILL get an electric shock and may well be killed..!
>
> Ye gods do we have to tell people *everything*..?!
>
> It would never occur to me to expect a mains powered system to work
> without power..! Nor would I expect a service that can be used from
> anywhere in the world to automatically provide emergency services access.
>
> From Sipgate's FAQ page:
>[color=green]
>>4. Do I have access to Emergency Services by dialling 999 or 112?
>>
>>We currently do not provide access to Emergency Services (ES).
>>VoIP is a relatively new technology and using IP (Internet Protocol)
>>it is migratory in nature. This means if you are in Hong Kong and dial
>>999, the Emergency Services have no way to pinpoint your location.
>>We expect that integration will eventually come where these services
>> are provided to those that give an address that ES can be sent to in an
>>emergency.[/color][/color]

I have this mental image of a queue of ambulances and fire
appliances waiting to embark at Dover.

What is that at the end of your posting Ivor, It's not the
anti-MS Q260822 thing. It's not a gif binary is it?
haven forefend!
--

Graham.
%Profound_observation%

Graham wrote:[color=blue]
> What is that at the end of your posting Ivor, It's not the
> anti-MS Q260822 thing. It's not a gif binary is it?
> haven forefend![/color]

I could not be a gif binary, as binaries are explicitly forbidden by the
charter!

|| begin 666 trans.gif
|| K1TE&.#EA`0`!`(#_`,# P ```"'Y! $`````+ `````!``$```("1 $`.P``
|| `
|| end

Hmmmm...

"Graham" <me@privacy.com> wrote in message
news:f3vb5q$k5t$1@news.datemas.de...[color=blue]
>
> "Ivor Jones" <ivor@despammed.invalid> wrote in message
> news:5cg78jF3144q2U1@mid.individual.net...[color=green]
>> From Sipgate's FAQ page:
>>[color=darkred]
>>>4. Do I have access to Emergency Services by dialling 999 or 112?
>>>
>>>We currently do not provide access to Emergency Services (ES).
>>>VoIP is a relatively new technology and using IP (Internet Protocol)
>>>it is migratory in nature. This means if you are in Hong Kong and
>>>dial
>>>999, the Emergency Services have no way to pinpoint your location.
>>>We expect that integration will eventually come where these services
>>> are provided to those that give an address that ES can be sent to in
>>> an
>>>emergency.[/color][/color]
>
> I have this mental image of a queue of ambulances and fire
> appliances waiting to embark at Dover.
>
> What is that at the end of your posting Ivor, It's not the
> anti-MS Q260822 thing. It's not a gif binary is it?
> haven forefend![/color]

I have just received an email from Voipfone stating that they are now
providing access to emergency service numbers. There is a form to fill
in on their website, with the postal address assigned to the outgoing
number, these details submitted can then be used by the emergency
services.

<Quotes from the Voipfone site>

You may register your phone and address with the Emergency Services data
base so that when you dial 999 or 112 they have your details on screen
in front of them.

This can be vitally important if you or your visitors don't know the
exact details of where you are or can't communicate them for some
reason.

You should enter you information carefully in the form below then press
send.

Your details are sent immediately but it may take some time for records
to be amended by the Emergency Services.

If you have several numbers with us, the one that you have set as your
Calling Line Identity (CLI) will be shown. If you have no CLI set,
please choose your preferred number from the dropdown menu.

PBX Users
If you have one main location, submit your form while logged into your
master account ie the 3xxxxxxx account number.

If you have extensions in several locations you can enter the address
for each SO LONG AS YOU HAVE A TELEPHONE NUMBER ATTACHED TO THEM. ie a
DDI number, not just an extension number. To do this, log into your
extension's account ie 3xxxxxxx*2xx and submit from there

Calls to 999 and 112 services are free.

Whenever you move home or office please update these details.

You cannot register from outside the UK

When you call 999 or 112 you will be required to confirm your
location.

Your entered details will be shared with the Emergency Services
(and intermediaries) for their exclusive use in handling 999 and 112
calls only. By pressing 'send' you are giving us permission to share
your information with them.

Emergency calls may fail if you have a power cut or your broadband
connection fails. It's always best to have a second means of contacting
the Emergency Services such as a mobile phone or an old fashioned,
wired, phone plugged into the PSTN.

It is an offense to deliberately enter incorrect details AND it
put lives at risk.

VoIP originated Emergency Calls may have to pass over the public
internet where it will not receive the same network priority or quality
assurance as an Emergency Call made on a mobile network or on a
circuit-switched fixed line.

<End of Quote from the Voipfone site>

Tim wrote:[color=blue]
> Ivor Jones wrote:[color=green]
>> These "rules" you keep mentioning, can you summarise them for me please..?
>> What are they and why would a company have to close for non-compliance..?[/color]
>
> I can't find the relevant ofcom document, even though I've read it recently.
>
> But it comes down to:
>
> 1) ITSPs must provide access to 999 services. I guess that means 112 as
> well.
>[/color]

No, my understanding is that you must only do 999 if you also do number
portability.

If you don't do 999, then you must say so.

cheers
peter

hi

[email]meisadick@hotmail.co.uk[/email] wrote:[color=blue]
> it is NOT clear to me if gradwell do or don't supply 999 emergency
> services although after digging deep in to their terms and conditions
> i did find the following lines.[/color]

Today, we do not connect emergency calls. I expect this to change very soon.

Also, our understanding of the OFCOM rules is that /we/ do not have to
connect 999 calls, because you only have to connect them if you are a
PATS operator and if you do number portability.

We do not technically do number portability - we offer it as a service
resold from two larger telcos who inturn, do offer 999.

Obviously, at the moment, we are within the letter of the law, but, it
would be better if we did connect 999 calls (where possible), and it is
my plan to do so fairly soon (we're in the process of doing the
implementation, we're just a bit behind).

We are very keen on 999 - I have spent the last two years on the
OFCOM/NICC working group discussing the technical solutions to the problem.

cheers
peter

"Peter Gradwell" <peter@gradwell.com> wrote in message
news:46652131$0$640$bed64819@news.gradwell.net...[color=blue]
> Tim wrote:[color=green]
>> Ivor Jones wrote:[color=darkred]
>>> These "rules" you keep mentioning, can you summarise them for me
>>> please..? What are they and why would a company have to close for
>>> non-compliance..?[/color]
>>
>> I can't find the relevant ofcom document, even though I've read it
>> recently.
>>
>> But it comes down to:
>>
>> 1) ITSPs must provide access to 999 services. I guess that means 112
>> as
>> well.
>>[/color]
>
> No, my understanding is that you must only do 999 if you also do
> number portability.
>[/color]

If I recall correctly, your 'understanding' of the VAT regulations in
relation to advertising to private individuals left a lot to be desired.
I see you are now stating on the pages that your prices are exclusive of
VAT, which is an improvement, but you are still not stating the VAT
inclusive prices on the page aimed at private individuals, why is this?
Why not be totally open, and in line with most other reputable
companies, and just state the VAT inclusive prices on adverts aimed at
private individuals.
To save you the trouble of working these out, (to the nearest 1p).
£4.00 plus VAT = £4.70
£8.50 plus VAT = £9.99
1.25p plus VAT = 1.47p
12p plus VAT = 14.1p

[email]meisadick@hotmail.co.uk[/email] wrote:
[color=blue]
> In both cases it was made clear at the point of sign-up that 999
> services were available and so on as specified in the regulations the
> funny thing is having now chosen to go with [url]www.vonage.co.uk[/url] i just
> went to sign up and all what i previously read seems to have
> disappeared have they changed their site? i am now more confused more
> than ever and i think i may well just stick with my bt lines.[/color]

Well, you seem to have chosen badly. Vonage are famous for being
useless. They're not really in the UK, so maybe these regulations don't
apply to them anyway?

voip.co.uk are better, cheaper and provide a 999 service which is
properly set up when you join. Like so many other things, it is not
necessary to specify every little detail in marketing material, whatever
your views.

But you looked at voip.co.uk and decided they did not comply with your
bizarre interpretation of the regulations, so why let facts get in the
way of your rant?