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What do you want from a VOIP provider

This is a discussion on What do you want from a VOIP provider within the uk.telecom.voip forums, part of the Newsgroup Forums category; "RH" <rh@no-spicedham.exelsys.com> wrote in message news:f33no7$8qr$1$830fa795@news.demon....


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  #11 (permalink)  
Old 24-05-2007, 15:57
Ivor Jones
 
Posts: n/a
Default Re: What do you want from a VOIP provider

"RH" <rh@no-spicedham.exelsys.com> wrote in message
news:f33no7$8qr$1$830fa795@news.demon.co.uk[color=blue]
> "Infant Newbie" <infant@newbie.new> wrote in message
> news:f305k2$fij$1@news.freedom2surf.net...[color=green]
> > We will launch a new VOIP service soon. We are sounding
> > out u guys n gals in this newsgroup! Tell me what you
> > would like from our service - OR FOREVER HOLD YOUR
> > PEACE :-) Any takers?
> > The Management.[/color]
>
> Not sure why other have been so against your post as most
> people complain companies do not listen to what potential
> customer want. Maybe if SIPGATE had some respect for
> their customers and listen to them, they would not get so
> slagged off on here.[/color]

Strange, I've never had any issues with them. At least they have an
accessible website and email addresses that work.

Ivor


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  #12 (permalink)  
Old 24-05-2007, 16:46
Desk Rabbit
 
Posts: n/a
Default Re: What do you want from a VOIP provider

Ivor Jones wrote:[color=blue]
> "Infant Newbie" <infant@newbie.new> wrote in message
> news:f32j6p$a5h$1@news.freedom2surf.net[color=green]
>> "Ivor Jones" <ivor@despammed.invalid> wrote in message
>> news:5bjb8hF2srgukU1@mid.individual.net...[color=darkred]
>>> "Infant Newbie" <infant@newbie.new> wrote in message
>>> news:f305k2$fij$1@news.freedom2surf.net
>>>> We will launch a new VOIP service soon. We are
>>>> sounding out u guys n gals in this newsgroup! Tell me
>>>> what you would like from our service
>>> No spam.
>>>[/color]
>> What makes this spam?[/color]
>
> It's unsolicited. That's the definition of spam.[/color]

In that case, every single root message is spam.

[color=blue]
>[color=green]
>> It is a genuine request. This is a
>> group with quite considerable discussion about the pros
>> and cons of VOIP Service Providers. Why dont we try and
>> get some Do's and Dont's from knowledgeable people? I am
>> not advertising any site at all.[/color]
>
> Of course not.
>
> <Plonk>
>
> Ivor
>
>[/color]
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  #13 (permalink)  
Old 24-05-2007, 16:48
Desk Rabbit
 
Posts: n/a
Default Re: What do you want from a VOIP provider

Ivor Jones wrote:[color=blue]
> "Brian A" <no_spam_bca1000@hotmail.com> wrote in message
> news:j6oa535sum1fjgqvgb3lh9cl2fqqsdkikm@4ax.com[color=green]
>> On Thu, 24 May 2007 10:21:38 +0100, "RH"
>> <rh@no-spicedham.exelsys.com> wrote:
>>[color=darkred]
>>> "Ivor Jones" <ivor@despammed.invalid> wrote in message
>>> news:5bjb8hF2srgukU1@mid.individual.net...
>>>> "Infant Newbie" <infant@newbie.new> wrote in message
>>>> news:f305k2$fij$1@news.freedom2surf.net
>>>>> We will launch a new VOIP service soon. We are
>>>>> sounding out u guys n gals in this newsgroup! Tell
>>>>> me what you would like from our service
>>>> No spam.
>>> I hate spam as much as the next person, spam as far as
>>> I define it is ; 1 way blatent advertising.
>>> this message did not advertise any company or product
>>> and was a genuine question trying to bring up a
>>> worthwhile discussion.[/color]
>> I agree, it the post did not advertise anything, so it
>> might not be considerd as spam - unless you consider it
>> as market research spam.[/color]
>
> It's still spam. It was unsolicited and the poster doesn't give an email
> address that is valid, nor a website to check out.[/color]

Make up your mind. If they had posted a web site you'd be complaining it
was spam now you are complaining its spam because they didn't post a web
site! FFS!

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  #14 (permalink)  
Old 24-05-2007, 17:03
alexd
 
Posts: n/a
Default Re: What do you want from a VOIP provider

Ivor Jones wrote:
[color=blue]
> "Infant Newbie" <infant@newbie.new> wrote in message
> news:f32j6p$a5h$1@news.freedom2surf.net[/color]
[color=blue][color=green]
>> What makes this spam?[/color]
>
> It's unsolicited. That's the definition of spam.[/color]

In your opinion. If you don't like the thread, just ignore it.

--
<http://ale.cx/> (AIM:troffasky) (UnSoEsNpEaTm@ale.cx)
17:01:46 up 25 days, 19:02, 2 users, load average: 0.26, 0.37, 0.27
09 f9 11 02 9d 74 e3 5b d8 41 56 c5 63 56 88 c0

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  #15 (permalink)  
Old 24-05-2007, 18:12
Desk Rabbit
 
Posts: n/a
Default Re: What do you want from a VOIP provider

Infant Newbie wrote:[color=blue]
> We will launch a new VOIP service soon. We are sounding out u guys n gals in
> this newsgroup! Tell me what you would like from our service - OR FOREVER
> HOLD YOUR PEACE :-)
>
> Any takers?
> The Management.
>
>[/color]
First ignore Ivor.

Second, number one top of the list is reliability. The telephone is one
of those pieces of equipment that people pick up and expect to work
first time, every time. In fact for a PSTN or PBX phone not to work is
so rare as to be unimaginable these days. Some VOIP services on the
other hand can be unreliable and if your system doesn't work then
customers will walk. I recall the days I used to work in local radio
when digital audio systems were the new thing. We had to keep the
servers and playout systems up 24x7 365. Even a few minutes downtime was
a disaster as listeners would just retune to a different station and
that means lost revenue for a commercial station.

Next comes call quality - If it sounds ropey then no matter what the
call costs people won't use it for long.

Next is call cost. I suggest you don't aim to be the cheapest and I
guess there is only so low you can go anyway.

Then comes interoperability. You need to support a wide range of phones
and other VOIP providers. For me I'd want to see Asterisk support as well.

And the foundation stone & secret ingredient that will keep you going
and bring in new clients every day - First class customer service & support.

Good luck!

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  #16 (permalink)  
Old 24-05-2007, 22:34
RH
 
Posts: n/a
Default Re: What do you want from a VOIP provider

[color=blue][color=green]
>> Not sure why other have been so against your post as most
>> people complain companies do not listen to what potential
>> customer want. Maybe if SIPGATE had some respect for
>> their customers and listen to them, they would not get so
>> slagged off on here.[/color]
>
> Strange, I've never had any issues with them. At least they have an
> accessible website and email addresses that work.[/color]

Ivor never said you had issues, never said I had issues with sipgate but
others had, any kind of company being proactive
with customer feedback should be welcomed.

uk.telecom.voip would be far better if we had more good constructive
threads. Finding what people like in an ISP service is far more
constructive than your pointless THIS IS SPAM messages, sometimes I think
you enjoy being spammed so you can get into high and mighty
BS mode like a over zealous traffic warden.


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  #17 (permalink)  
Old 24-05-2007, 23:45
NicHughes
 
Posts: n/a
Default Re: What do you want from a VOIP provider

On 23 May, 18:17, "Ivor Jones" <i...@despammed.invalid> wrote:[color=blue]
> "Infant Newbie" <inf...@newbie.new> wrote in message
>
> news:f305k2$fij$1@news.freedom2surf.net
>[color=green]
> > We will launch a new VOIP service soon. We are sounding
> > out u guys n gals in this newsgroup! Tell me what you
> > would like from our service[/color]
>
> No spam.
>[/color]

That's right, this is no spam. So they are off to a good start on that
requirement then.

With a Breidbart Index of precisely 1 it bears no resemblance at all
to the accepted definitions of usenet spam.

--
Nic


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  #18 (permalink)  
Old 25-05-2007, 00:10
clavox@btinternet.com
 
Posts: n/a
Default Re: What do you want from a VOIP provider

On Thu, 24 May 2007 00:33:53 +0100, "Infant Newbie"
<infant@newbie.new> wrote:
[color=blue]
>"Ivor Jones" <ivor@despammed.invalid> wrote in message
>news:5bjb8hF2srgukU1@mid.individual.net...[color=green]
>> "Infant Newbie" <infant@newbie.new> wrote in message
>> news:f305k2$fij$1@news.freedom2surf.net[color=darkred]
>>> We will launch a new VOIP service soon. We are sounding
>>> out u guys n gals in this newsgroup! Tell me what you
>>> would like from our service[/color]
>>
>> No spam.
>>[/color]
>What makes this spam? It is a genuine request. This is a group with quite
>considerable discussion about the pros and cons of VOIP Service Providers.
>Why dont we try and get some Do's and Dont's from knowledgeable people? I am
>not advertising any site at all.
>[/color]
Take no notice Ivor is totally obsessed with spam.
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  #19 (permalink)  
Old 25-05-2007, 00:15
clavox@btinternet.com
 
Posts: n/a
Default Re: What do you want from a VOIP provider

On Thu, 24 May 2007 17:03:35 +0100, alexd <troffasky@hotmail.com>
wrote:
[color=blue]
>Ivor Jones wrote:
>[color=green]
>> "Infant Newbie" <infant@newbie.new> wrote in message
>> news:f32j6p$a5h$1@news.freedom2surf.net[/color]
>[color=green][color=darkred]
>>> What makes this spam?[/color]
>>
>> It's unsolicited. That's the definition of spam.[/color]
>
>In your opinion. If you don't like the thread, just ignore it.[/color]
He couldn't how else could he get himself noticed don't forget he
OWN'S this forum or thinks he does .
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  #20 (permalink)  
Old 25-05-2007, 00:18
clavox@btinternet.com
 
Posts: n/a
Default Re: What do you want from a VOIP provider

On Thu, 24 May 2007 15:55:54 +0100, "Ivor Jones"
<ivor@despammed.invalid> wrote:

[color=blue]
>It's still spam. It was unsolicited and the poster doesn't give an email
>address that is valid, nor a website to check out. Not signs of a
>reputable company IMO.[/color]


Ivor go away until till you can think of some other words to type
besides spam there's a good chap you are totally obsessed with spam .

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