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What do you want from a VOIP provider

This is a discussion on What do you want from a VOIP provider within the uk.telecom.voip forums, part of the Newsgroup Forums category; <mymail@hotmail.com> wrote in message news:fa6g53p3akgb6nt2opeofnpip0a78s056u@4ax.com[color=blue] > On Sat, 26 May 2007 ...


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  #91 (permalink)  
Old 26-05-2007, 16:42
Ivor Jones
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Posts: n/a
Default Re: What do you want from a VOIP provider



<mymail@hotmail.com> wrote in message
news:fa6g53p3akgb6nt2opeofnpip0a78s056u@4ax.com[color=blue]
> On Sat, 26 May 2007 02:12:13 +0100, "Ivor Jones"
> <ivor@despammed.invalid> wrote:
>[color=green]
> > "Infant Newbie" <infant@newbie.new> wrote in message
> > news:f37qir$9ig$1@news.freedom2surf.net
> >
> > [snip]
> >[color=darkred]
> > > Still not giving away any details of websites etc.[/color]
> >
> > Why not..?
> >[color=darkred]
> > > Not even asking for Beta Testers.
> > > Certainly Doesnt want Ivor to be a Beta Tester.[/color]
> >
> > That's just as well, because it's the last thing I'd
> > want to be.[/color]
>
> Only because you are a complete know all that knows B all[/color]

A lot more than you ever will mate.

Ivor


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  #92 (permalink)  
Old 26-05-2007, 16:47
Ivor Jones
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Posts: n/a
Default Re: What do you want from a VOIP provider

"RH" <rh@no-spicedham.exelsys.com> wrote in message
news:f39fbo$5p0$1$8300dec7@news.demon.co.uk

[snip]
[color=blue]
> I think telephone support really is OTT for average VOIP
> customer mail support usually works just as well, if
> customers want and need immediate telephone
> support then premium rate may be a way to go, I know if
> I was desperate to get my unsupported ATA to work and
> could not wait for email comms to come back
> I would pay.[/color]

There is one fundamental flaw with premium rate phone support. If the
problem *doesn't* get solved, the caller has wasted their money and has no
way to retrieve it. If I am unhappy with a service that I pay for by
invoice or bill, I can withhold payment until I am satisfied. With a phone
call, the money's gone and I'm no further forward than I was before.
[color=blue]
> Please do not take this the wrong way, but I think anyone
> going into the VOIP industry must have balls of steel,
> many have come and gone. the profit is only there to made
> with huge numbers of subscribers, if Vonage has not been
> able to make a profit it must save something[/color]

Sipgate are still in business, they were one of the first and are still
there, they must be doing something right.

Ivor


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  #93 (permalink)  
Old 26-05-2007, 17:18
Infant Newbie
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Posts: n/a
Default Re: What do you want from a VOIP provider


"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:5br343F2t31hsU1@mid.individual.net...[color=blue]
> "RH" <rh@no-spicedham.exelsys.com> wrote in message
> news:f39fbo$5p0$1$8300dec7@news.demon.co.uk
>
> [snip]
>[color=green]
>> I think telephone support really is OTT for average VOIP
>> customer mail support usually works just as well, if
>> customers want and need immediate telephone
>> support then premium rate may be a way to go, I know if
>> I was desperate to get my unsupported ATA to work and
>> could not wait for email comms to come back
>> I would pay.[/color]
>
> There is one fundamental flaw with premium rate phone support. If the
> problem *doesn't* get solved, the caller has wasted their money and has no
> way to retrieve it. If I am unhappy with a service that I pay for by
> invoice or bill, I can withhold payment until I am satisfied. With a phone
> call, the money's gone and I'm no further forward than I was before.
>[color=green]
>> Please do not take this the wrong way, but I think anyone
>> going into the VOIP industry must have balls of steel,
>> many have come and gone. the profit is only there to made
>> with huge numbers of subscribers, if Vonage has not been
>> able to make a profit it must save something[/color]
>
> Sipgate are still in business, they were one of the first and are still
> there, they must be doing something right.
>
> Ivor
>[/color]
Ivor, I am happy to have you on board with such a good point. However, we
have a TWIST to our service and the calls from end users should all be free
(cant say more and I wont elaborate). We will however provide a traditional
service which I want to be TOP NOTCH. It might not even need to be
profitable - all it needs to do is pay its own way. So I am thinking,
quality, quality quality.


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  #94 (permalink)  
Old 27-05-2007, 02:04
SBS
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Posts: n/a
Default Re: What do you want from a VOIP provider

Elia Finotti (eliaDOTfinotti@libero.it.invalid) ha scritto:

::: Free geographic numbers (local rate, no national
::: rate) and the best audio quality (no delay).

::: (Obviously cheap)
::
:: And outgoing CID settable ;-)


Hi man, are you here on holiday? ;-)


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  #95 (permalink)  
Old 27-05-2007, 11:52
mymail@hotmail.com
Guest
 
Posts: n/a
Default Re: What do you want from a VOIP provider

On Sat, 26 May 2007 16:42:17 +0100, "Ivor Jones"
<ivor@despammed.invalid> wrote:
[color=blue]
>
>
><mymail@hotmail.com> wrote in message
>news:fa6g53p3akgb6nt2opeofnpip0a78s056u@4ax.com[color=green]
>> On Sat, 26 May 2007 02:12:13 +0100, "Ivor Jones"
>> <ivor@despammed.invalid> wrote:
>>[color=darkred]
>> > "Infant Newbie" <infant@newbie.new> wrote in message
>> > news:f37qir$9ig$1@news.freedom2surf.net
>> >
>> > [snip]
>> >
>> > > Still not giving away any details of websites etc.
>> >
>> > Why not..?
>> >
>> > > Not even asking for Beta Testers.
>> > > Certainly Doesnt want Ivor to be a Beta Tester.
>> >
>> > That's just as well, because it's the last thing I'd
>> > want to be.[/color]
>>
>> Only because you are a complete know all that knows B all[/color]
>
>A lot more than you ever will mate.[/color]

Well at least I do not think that when anyone asked people for
information the are spamming the forum which you do, Moses so
what anyone post here you are screaming spam like a big kid.
Grow up and get over it perhaps a change of nappy would help
you .

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  #96 (permalink)  
Old 27-05-2007, 11:54
mymail@hotmail.com
Guest
 
Posts: n/a
Default Re: What do you want from a VOIP provider

On Sat, 26 May 2007 02:06:06 +0100, "Ivor Jones"
<ivor@despammed.invalid> wrote:
[color=blue]
>
>
><clavox@btinternet.com> wrote in message
>news:fc2e53hmcf5io7e93us566suuj6lc7bicb@4ax.com[color=green]
>> On Fri, 25 May 2007 15:50:50 GMT, "Richard Colton"
>> <webmaster@NILSPAMuselessinfo.org.uk> wrote:
>>
>>[color=darkred]
>> > Exactly how ****ing old are you Ron?[/color]
>> Oh dear more foul language now you know Ivor does not
>> allow this in his fourum .[/color]
>
>I'm getting dangerously close to yawning here...[/color]

Well I sincerely hope you get lockjaw in that case .
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  #97 (permalink)  
Old 27-05-2007, 15:39
Mike the unimaginative
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Posts: n/a
Default Re: What do you want from a VOIP provider

"Infant Newbie" <infant@newbie.new> wrote in
news:f39mqq$l7u$1@news.freedom2surf.net:
[color=blue]
>
> "Ivor Jones" <ivor@despammed.invalid> wrote in message
> news:5br343F2t31hsU1@mid.individual.net...[/color]
snip[color=blue][color=green]
>>
>> Sipgate are still in business, they were one of the first and are
>> still there, they must be doing something right.
>>
>> Ivor
>>[/color]
> Ivor, I am happy to have you on board with such a good point. However,
> we have a TWIST to our service and the calls from end users should all
> be free (cant say more and I wont elaborate). We will however provide
> a traditional service which I want to be TOP NOTCH. It might not even
> need to be profitable - all it needs to do is pay its own way. So I am
> thinking, quality, quality quality.
>[/color]
Ahh so someone has to listen to an advert before the call is connected
methinks - OK it's a business model, not one I'd go for, but it's an
approach.

What I don't want is : resellers, spam (ignoring what has been said
before), poor call quality, obscure call pricing plans, hard-to-get out
of contracts.
What I do want is : one-off payments (rather than monthly charges) for
things like geo numbers; a choice of number; settable outgoing CLID;
simple (yes *simple*) setting instructions for my ATA (and his, and his,
and hers);veiwable on-line call cost records.
What I'd like is : a second tier service that I can ignore if I want to
that includes the bells & whistles that 'professional users' might want
- that might even extend to voicemail.

What I think I'm describing is mostly Sipgate with a bit of Voip.co.uk
thrown in.[color=blue]
>[/color]

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  #98 (permalink)  
Old 27-05-2007, 16:28
Ivor Jones
Guest
 
Posts: n/a
Default Re: What do you want from a VOIP provider

<mymail@hotmail.com> wrote in message
news:oqoi53tjum60ficbgr5f5ggjp66is0osvh@4ax.com[color=blue]
> On Sat, 26 May 2007 02:06:06 +0100, "Ivor Jones"
> <ivor@despammed.invalid> wrote:[color=green]
> > <clavox@btinternet.com> wrote in message
> > news:fc2e53hmcf5io7e93us566suuj6lc7bicb@4ax.com[color=darkred]
> > > On Fri, 25 May 2007 15:50:50 GMT, "Richard Colton"
> > > <webmaster@NILSPAMuselessinfo.org.uk> wrote:
> > >
> > > > Exactly how ****ing old are you Ron?
> > > Oh dear more foul language now you know Ivor does not
> > > allow this in his fourum .[/color]
> >
> > I'm getting dangerously close to yawning here...[/color]
>
> Well I sincerely hope you get lockjaw in that case .[/color]

Thanks, it's nice to be popular :-)

Ivor




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  #99 (permalink)  
Old 27-05-2007, 16:31
Ivor Jones
Guest
 
Posts: n/a
Default Re: What do you want from a VOIP provider

<mymail@hotmail.com> wrote in message
news:lcoi53t0p6gq4m771htui6vndd4urb4aai@4ax.com

[snip]
[color=blue]
> Well at least I do not think that when anyone asked
> people for information the are spamming the forum which
> you do,[/color]

How can I be spamming, I'm not trying to advertise anyone or anything.
Even if I was, this isn't a forum, but we've already had this discussion.
[color=blue]
> Moses so what anyone post here you are screaming
> spam like a big kid. Grow up and get over it perhaps a
> change of nappy would help you .[/color]

That bit doesn't make sense, could you rewrite it in comprehensible
English please..?

Ivor


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  #100 (permalink)  
Old 27-05-2007, 18:11
mymail@hotmail.com
Guest
 
Posts: n/a
Default Re: What do you want from a VOIP provider

On Sun, 27 May 2007 16:31:17 +0100, "Ivor Jones"
<ivor@despammed.invalid> wrote:
[color=blue]
><mymail@hotmail.com> wrote in message
>news:lcoi53t0p6gq4m771htui6vndd4urb4aai@4ax.com
>
>[snip]
>[color=green]
>> Well at least I do not think that when anyone asked
>> people for information the are spamming the forum which
>> you do,[/color]
>
>How can I be spamming, I'm not trying to advertise anyone or anything.
>Even if I was, this isn't a forum, but we've already had this discussion.
>[color=green]
>> Moses so what anyone post here you are screaming
>> spam like a big kid. Grow up and get over it perhaps a
>> change of nappy would help you .[/color]
>
>That bit doesn't make sense, could you rewrite it in comprehensible
>English please..?
>
>Ivor
>[/color]
You leave me no choice I did try to avoid this but you have asked for
it now rewritten just for you Herr Jones so no complaints please
...........
**** me stiff whatever anyone post here you are screaming
spam like a big kid. Grow up and get over it perhaps a
change of nappy would help you .
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