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1899 billing question

This is a discussion on 1899 billing question within the uk.telecom.voip forums, part of the Newsgroup Forums category; "radioham" <nospam@nospam.com> wrote in message news:uN%Yh.33$MH3.15@newsfe4-win.ntli....


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  #11 (permalink)  
Old 29-04-2007, 13:19
Harry Stottle
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Default Re: 1899 billing question


"radioham" <nospam@nospam.com> wrote in message
news:uN%Yh.33$MH3.15@newsfe4-win.ntli.net...[color=blue]
> Seems to be a bit of confusion, the connection charge is made by 1899
> not NTL so why do 1899 charge for connecting via the 0808 I guess is
> the real question. A poster states the connection charge for
> connecting via cable has gone from 4p to 6p, is does not show this on
> the 1899 site.. I think they are being a bit naughty doing this. Bet
> they do not reply to my email. I have just signed up to 18185 so let
> see if they charge their advertised 4p connection for cable customers.[/color]

If you scroll down to the bottom of the page on the following link from
the 1899 website, it says that calls 'within' the UK are subject to a 5p
connection charge.
[url]http://www.1899.com/rates.php[/url]


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  #12 (permalink)  
Old 29-04-2007, 13:37
Paul Cupis
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Default Re: 1899 billing question

radioham wrote:[color=blue]
> You are missing the point, I have no objection to being charged 4p
> connection by 1899, but the seem to be overcharging me by 2p on each call
> and the website states 4p not 6p.[/color]

I am not missing your point. You asked multiple questions, I answered
one of them.
[color=blue]
> Just by the by, why if you have a BT line
> your uk calls are free and cable customers pay 1p per minute ?. Yes I
> realise Telco's need to make money and they do.[/color]

Maybe they have to pay more for calls from NTL customers than they do
from BT customers?
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  #13 (permalink)  
Old 29-04-2007, 15:40
radioham
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Default Re: 1899 billing question

Yes that is if you are a BT customer, if you click on cable customers page
you will see a 4p connection. It is clear that they are charging me 6p
connection charge and it is not shown on the site.

[url]http://www.1899.com/mobilerates.php[/url]

Is there any other viewer of this post who connects via cable being charged
6p connection or 4p ?.


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  #14 (permalink)  
Old 29-04-2007, 16:17
radioham
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Default Re: 1899 billing question

well it seems from bad to worse, made my first call using 18185 to a mobile
yesterday, call cost 2p per minute and 4p connection, a 30 second call shows
7p not 6 as it should. Are this outfit going from bad to worse or are my
maths poor ?.


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  #15 (permalink)  
Old 29-04-2007, 16:28
Jono
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Default Re: 1899 billing question

radioham was thinking very hard :[color=blue]
> well it seems from bad to worse, made my first call using 18185 to a mobile
> yesterday, call cost 2p per minute and 4p connection, a 30 second call shows
> 7p not 6 as it should. Are this outfit going from bad to worse or are my
> maths poor ?.[/color]

Your maths & your English, by the look of it ;-)

Rates are in pence per minute. Calls are billed per minute rounded to
the nearest penny, include 17,5% VAT and are subject to change. Calls
are subject to a 4p connection fee or 5p for calls within the UK. For a
printable version, click <http://www.call18185.com/rates_printer.php>


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  #16 (permalink)  
Old 29-04-2007, 16:30
Jono
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Default Re: 1899 billing question

radioham laid this down on his screen :[color=blue]
> well it seems from bad to worse, made my first call using 18185 to a mobile
> yesterday, call cost 2p per minute and 4p connection, a 30 second call shows
> 7p not 6 as it should. Are this outfit going from bad to worse or are my
> maths poor ?.[/color]

Your maths & your English, by the look of it ;-)

Rates are in pence per minute. Calls are billed per minute rounded to
the nearest penny, include 17,5% VAT and are subject to change. Calls
are subject to a 4p connection fee or 5p for calls within the UK. For a
printable version, click <http://www.call18185.com/rates_printer.php>


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  #17 (permalink)  
Old 29-04-2007, 16:36
radioham
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Default Re: 1899 billing question

Thanks for the comment on the English /, wish I was perfect however you are
wrong, you are quoting the rates for a BT customer..Cable rates are
[url]http://www.call18185.com/mobilerates.php[/url] 4p connection to anywhere and my
mobile call was 30 seconds at 2p per minute. Should be 6p not 7. I might be
stupid but I am not that thick.


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  #18 (permalink)  
Old 29-04-2007, 16:38
radioham
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Default Re: 1899 billing question

Once registered you can call our access number 0808 1 703 703 (freephone) or
020 81 80 2828 (local rate). Wait for the voice prompt and dial the number
you would like to call. That's all! (A 4p connection fee applies to all
calls.)


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  #19 (permalink)  
Old 29-04-2007, 16:45
Jono
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Default Re: 1899 billing question

radioham expressed precisely :[color=blue]
> Thanks for the comment on the English /, wish I was perfect however you are
> wrong, you are quoting the rates for a BT customer..Cable rates are
> [url]http://www.call18185.com/mobilerates.php[/url] 4p connection to anywhere and my
> mobile call was 30 seconds at 2p per minute. Should be 6p not 7. I might be
> stupid but I am not that thick.[/color]

Surely they're the mobile rates...?

Anyway, it clearly states on the main rates page that the connection
charge for calls made within the UK is 5p, not 4p.

Therefore, your 30 second call to a mobile at 2ppm should have cost
7p.....which it did.


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  #20 (permalink)  
Old 29-04-2007, 16:46
Jono
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Posts: n/a
Default Re: 1899 billing question

radioham wrote :[color=blue]
> Thanks for the comment on the English /, wish I was perfect however you are
> wrong, you are quoting the rates for a BT customer..Cable rates are
> [url]http://www.call18185.com/mobilerates.php[/url] 4p connection to anywhere and my
> mobile call was 30 seconds at 2p per minute. Should be 6p not 7. I might be
> stupid but I am not that thick.[/color]

It also appears that this may have come into effect today
<http://www.call18185.com/rates.php>


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