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Sipgate problems today - Clavox opiniion not required

This is a discussion on Sipgate problems today - Clavox opiniion not required within the uk.telecom.voip forums, part of the Newsgroup Forums category; I realise I'm tempting fate, but here goes. Is anybody else having problems with their Sipgate accounts not registering ...


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  #1 (permalink)  
Old 27-03-2007, 12:05
Rob
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Default Sipgate problems today - Clavox opiniion not required

I realise I'm tempting fate, but here goes.

Is anybody else having problems with their Sipgate accounts not registering
today? Mine all seem to be doing just that ATM, and my ISP (PlusNet) have
made an announcement to the effect that at least some of their customers are
also failing to be able to get to the Sipgate sites.

[Quote]
Some customers are currently unable to browse to
[url]http://www.sipgate.co.uk[/url] or [url]http://www.sipgate.de[/url] and attempts to call
Sipgate numbers from our Broadband Phone platform are failing.
[/Quote]

I'm just wondering if this a general Sipgate problem which is affecting
customers of other ISPs.

Rob


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  #2 (permalink)  
Old 27-03-2007, 13:02
Roger
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Default Re: Sipgate problems today - Clavox opiniion not required


"Rob" <nobody@this.place.invalid> wrote in message
news:4608fa66$0$8751$ed2619ec@ptn-nntp-reader02.plus.net...[color=blue]
>I realise I'm tempting fate, but here goes.
>
> Is anybody else having problems with their Sipgate accounts not
> registering
> today? Mine all seem to be doing just that ATM, and my ISP (PlusNet) have
> made an announcement to the effect that at least some of their customers
> are
> also failing to be able to get to the Sipgate sites.
>
> [Quote]
> Some customers are currently unable to browse to
> [url]http://www.sipgate.co.uk[/url] or [url]http://www.sipgate.de[/url] and attempts to call
> Sipgate numbers from our Broadband Phone platform are failing.
> [/Quote]
>
> I'm just wondering if this a general Sipgate problem which is affecting
> customers of other ISPs.
>
> Rob
>[/color]
Rob
both my accounts are registered ok and I can get to the website (from NTL
Cable) but I dont use them much these days so dont know if its been ok all
morning.
Roger.

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  #3 (permalink)  
Old 27-03-2007, 13:19
Herman
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Posts: n/a
Default Re: Sipgate problems today - Clavox opiniion not required

"Rob" <nobody@this.place.invalid> wrote in message
news:4608fa66$0$8751$ed2619ec@ptn-nntp-reader02.plus.net...[color=blue]
>I realise I'm tempting fate, but here goes.
>
> Is anybody else having problems with their Sipgate accounts not
> registering
> today? Mine all seem to be doing just that ATM, and my ISP (PlusNet) have
> made an announcement to the effect that at least some of their customers
> are
> also failing to be able to get to the Sipgate sites.
>
> [Quote]
> Some customers are currently unable to browse to
> [url]http://www.sipgate.co.uk[/url] or [url]http://www.sipgate.de[/url] and attempts to call
> Sipgate numbers from our Broadband Phone platform are failing.
> [/Quote]
>
> I'm just wondering if this a general Sipgate problem which is affecting
> customers of other ISPs.
>
> Rob[/color]
No probs here with registration on VirginMedia. Looks like its ISP related.


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  #4 (permalink)  
Old 27-03-2007, 13:25
Herman
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Posts: n/a
Default Re: Sipgate problems today - Clavox opiniion not required

"> both my accounts are registered ok and I can get to the website (from NTL[color=blue]
> Cable) but I dont use them much these days so dont know if its been ok all
> morning.[/color]
Just to follow this up, my FritzBox hasn't logged any registration errors
this morning. Haven't tested any actual calls though.


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  #5 (permalink)  
Old 27-03-2007, 13:33
Rob
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Posts: n/a
Default Re: Sipgate problems today - Clavox opiniion not required


"Herman" <whhitehousemadhouse-2005@yahoo.co.uk> wrote in message
news:W28Oh.30337$GI.29756@newsfe2-gui.ntli.net...[color=blue]
> "> both my accounts are registered ok and I can get to the website (from[/color]
NTL[color=blue][color=green]
> > Cable) but I dont use them much these days so dont know if its been ok[/color][/color]
all[color=blue][color=green]
> > morning.[/color]
> Just to follow this up, my FritzBox hasn't logged any registration errors
> this morning. Haven't tested any actual calls though.[/color]

OK, thanks both of you for that info, will pass it on to PlusNet.

Rob


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  #6 (permalink)  
Old 27-03-2007, 13:47
Meggahurtz
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Default Re: Sipgate problems today - Clavox opiniion not required

No problem here also from Virgin media ISP.

Maybe Plusnet playing up because they also run a Voip service don`t they??
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  #7 (permalink)  
Old 27-03-2007, 14:00
Rob
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Posts: n/a
Default Re: Sipgate problems today - Clavox opiniion not required


"Meggahurtz" <nobody@here.com> wrote in message
news:Pn8Oh.22651$0Z1.11763@newsfe7-win.ntli.net...[color=blue]
> No problem here also from Virgin media ISP.[/color]


Thanks for your reply.
[color=blue]
> Maybe Plusnet playing up because they also run a Voip service don`t they??[/color]

They do run a VoIP service (not a particularly reliable one) but I doubt
that is the reason. Besides, my other VoIP services are registering/working
OK.

Rob


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  #8 (permalink)  
Old 27-03-2007, 14:35
Henry Hooray
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Posts: n/a
Default Re: Sipgate problems today - Clavox opiniion not required

"Rob" <nobody@this.place.invalid> wrote in message
news:4608fa66$0$8751$ed2619ec@ptn-nntp-reader02.plus.net...[color=blue]
>I realise I'm tempting fate, but here goes.
>
> Is anybody else having problems with their Sipgate accounts not
> registering
> today? Mine all seem to be doing just that ATM, and my ISP (PlusNet) have
> made an announcement to the effect that at least some of their customers
> are
> also failing to be able to get to the Sipgate sites.
>
> [Quote]
> Some customers are currently unable to browse to
> [url]http://www.sipgate.co.uk[/url] or [url]http://www.sipgate.de[/url] and attempts to call
> Sipgate numbers from our Broadband Phone platform are failing.
> [/Quote]
>
> I'm just wondering if this a general Sipgate problem which is affecting
> customers of other ISPs.
>
> Rob[/color]

Also with Plusnet, but logs in Ok on telephone and website (14:40).


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  #9 (permalink)  
Old 27-03-2007, 15:00
Rob
Guest
 
Posts: n/a
Default Re: Sipgate problems today - Clavox opiniion not required


"Henry Hooray" <yri6tus02@sneakeLEAVETHISOUTmail.com> wrote in message
news:56sl5vF2aos2lU1@mid.individual.net...[color=blue]
>
> Also with Plusnet, but logs in Ok on telephone and website (14:40).[/color]

Well at least that shows that the "some", as in "some of their customers
cannot connect" is correct, and it is not actually all of us PlusNet
punters!

All still failing for me ATM (15:00).

Rob


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  #10 (permalink)  
Old 27-03-2007, 16:52
PlusNet Support Team
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Posts: n/a
Default Re: Sipgate problems today - Clavox opiniion not required

On Tue, 27 Mar 2007 12:05:24 +0100, Rob <nobody@this.place.invalid> wrote:
[color=blue]
> I realise I'm tempting fate, but here goes.
>
> Is anybody else having problems with their Sipgate accounts not
> registering
> today? Mine all seem to be doing just that ATM, and my ISP (PlusNet)
> have
> made an announcement to the effect that at least some of their customers
> are
> also failing to be able to get to the Sipgate sites.
>
> [Quote]
> Some customers are currently unable to browse to
> [url]http://www.sipgate.co.uk[/url] or [url]http://www.sipgate.de[/url] and attempts to call
> Sipgate numbers from our Broadband Phone platform are failing.
> [/Quote]
>
> I'm just wondering if this a general Sipgate problem which is affecting
> customers of other ISPs.
>
> Rob
>
>[/color]

Hi,

We're aware of a problem for some of our customers with Sipgate, we posted
the following service status earlier today.

[url]http://usertools.plus.net/status/archive/1174990709.htm[/url]

Our network guys are working on it, but it looks like a problem further
upstream, as soon as we have an update will post to service status.


--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ [url]http://www.plus.net[/url]
+ ----- My Referrals - It pays to recommend PlusNet -----
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