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advice please: incoming number setup

This is a discussion on advice please: incoming number setup within the uk.telecom.voip forums, part of the Newsgroup Forums category; I've now got an incoming number with voxbone, which I've allegedly set up correctly on their site, of ...


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  #1 (permalink)  
Old 22-03-2007, 19:04
Ian Richardson
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Default advice please: incoming number setup

I've now got an incoming number with voxbone, which I've allegedly set
up correctly on their site, of the form sip:{E164}@<ip.address>, and
also set up the DID forwarding.

However, when I call the number from either my Orange mobile or my
ex-NTL phone line, I get a number unobtainable signal.

I've got a Linksys WRT54G with DD-WRT v23 SP2, and a Linksys PAP2T
(recently flashed with the latest firmware).

I can successfully make outgoing calls using voipcheap.co.uk

What have I configured incorrectly, or what have I not done?

Thanks,

Ian
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  #2 (permalink)  
Old 23-03-2007, 00:35
Brian
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Default Re: advice please: incoming number setup

On 2007-03-22, Ian Richardson <zathras@chaos.org.uk> wrote:
[color=blue]
> I've now got an incoming number with voxbone, which I've allegedly set
> up correctly on their site, of the form sip:{E164}@<ip.address>, and
> also set up the DID forwarding.
>
> However, when I call the number from either my Orange mobile or my
> ex-NTL phone line, I get a number unobtainable signal.
>
> I've got a Linksys WRT54G with DD-WRT v23 SP2, and a Linksys PAP2T
> (recently flashed with the latest firmware).
>
> I can successfully make outgoing calls using voipcheap.co.uk
>
> What have I configured incorrectly, or what have I not done?[/color]

Is your router set up to route port 5060 traffic to the PAP2T?

Brian.
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  #3 (permalink)  
Old 23-03-2007, 08:08
Ian Richardson
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Posts: n/a
Default Re: advice please: incoming number setup

Brian wrote:

<snip>
[color=blue]
> Is your router set up to route port 5060 traffic to the PAP2T?[/color]

Yes. 5060 and 5061 (not that I'm using the latter) for SIP (UDP), and
10000 to 10999 for RTP (UDP).

Thanks,

Ian
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  #4 (permalink)  
Old 23-03-2007, 19:48
Ian Richardson
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Posts: n/a
Default Re: advice please: incoming number setup

Brian wrote:[color=blue]
> On 2007-03-22, Ian Richardson <zathras@chaos.org.uk> wrote:
>[color=green]
>> I've now got an incoming number with voxbone, which I've allegedly set
>> up correctly on their site, of the form sip:{E164}@<ip.address>, and
>> also set up the DID forwarding.
>>
>> However, when I call the number from either my Orange mobile or my
>> ex-NTL phone line, I get a number unobtainable signal.
>>
>> I've got a Linksys WRT54G with DD-WRT v23 SP2, and a Linksys PAP2T
>> (recently flashed with the latest firmware).
>>
>> I can successfully make outgoing calls using voipcheap.co.uk
>>
>> What have I configured incorrectly, or what have I not done?[/color]
>
> Is your router set up to route port 5060 traffic to the PAP2T?[/color]

I'm wondering whether ex-NTL is blocking these ports for incoming traffic?

Could it also be that I'm using the SIP@Home-enabled version of DD-WRT?


Is there a problem with using the {E164} syntax? should I use a prefix
or suffix (before the @)?

Thanks,

Ian
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  #5 (permalink)  
Old 23-03-2007, 20:09
Jono
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Posts: n/a
Default Re: advice please: incoming number setup

on 23/03/2007, Ian Richardson supposed :
[color=blue]
>
> Could it also be that I'm using the SIP@Home-enabled version of DD-WRT?[/color]


Turn off all port forwarding if you're using the voip firmware of
DD-WRT. Took me aaaaaages to figure out why I was having issues like
one-way audio, when I'd installed the voip DD-WRT. Simply disabling ALL
(voip) port forwarding had the desired effect.


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  #6 (permalink)  
Old 23-03-2007, 21:07
Ian Richardson
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Posts: n/a
Default Re: advice please: incoming number setup

Jono wrote:[color=blue]
> on 23/03/2007, Ian Richardson supposed :
>[color=green]
>>
>> Could it also be that I'm using the SIP@Home-enabled version of DD-WRT?[/color]
>
>
> Turn off all port forwarding if you're using the voip firmware of
> DD-WRT. Took me aaaaaages to figure out why I was having issues like
> one-way audio, when I'd installed the voip DD-WRT. Simply disabling ALL
> (voip) port forwarding had the desired effect.[/color]

That doesn't seem correct to me, not that turning off all the port
forwarding made any difference.

Do I have to set up a user id on the Linksys PAP2T, and then alter the
DID with voxbone.com so it's sip:<userid>{E164}@<ipaddress> ? Can I just
get away with no user id and stick to a DID of sip:{E164}@<ipaddress>
(which is what I'm currently trying to use)?

Thanks,

Ian
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  #7 (permalink)  
Old 23-03-2007, 22:01
Jono
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Posts: n/a
Default Re: advice please: incoming number setup

Ian Richardson was thinking very hard :[color=blue]
> Jono wrote:[color=green]
>> on 23/03/2007, Ian Richardson supposed :
>>[color=darkred]
>>>
>>> Could it also be that I'm using the SIP@Home-enabled version of DD-WRT?[/color]
>>
>>
>> Turn off all port forwarding if you're using the voip firmware of
>> DD-WRT. Took me aaaaaages to figure out why I was having issues like
>> one-way audio, when I'd installed the voip DD-WRT. Simply disabling ALL
>> (voip) port forwarding had the desired effect.[/color]
>
> That doesn't seem correct to me, not that turning off all the port
> forwarding made any difference.
>
> Do I have to set up a user id on the Linksys PAP2T, and then alter the
> DID with voxbone.com so it's sip:<userid>{E164}@<ipaddress> ? Can I just
> get away with no user id and stick to a DID of sip:{E164}@<ipaddress>
> (which is what I'm currently trying to use)?[/color]

Correct or not, I had no end of trouble with connection issues when I
first installed the DD-WRT firmware. I decided to start from scratch &
discovered to my astonishment that everything worked perfectly with no
port forwarding in place.

One thing I guessed at was what to enter in the Administration /
Management page under SIPatH. I plumped for the IP address of my device
& port 5060.


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  #8 (permalink)  
Old 23-03-2007, 22:26
Ian Richardson
Guest
 
Posts: n/a
Default Re: advice please: incoming number setup

Jono wrote:[color=blue]
> Ian Richardson was thinking very hard :[/color]

<snip>
[color=blue][color=green]
>> Do I have to set up a user id on the Linksys PAP2T, and then alter the
>> DID with voxbone.com so it's sip:<userid>{E164}@<ipaddress> ? Can I just
>> get away with no user id and stick to a DID of sip:{E164}@<ipaddress>
>> (which is what I'm currently trying to use)?[/color][/color]

Can someone confirm whether the DID is right or not?
[color=blue]
> Correct or not, I had no end of trouble with connection issues when I
> first installed the DD-WRT firmware. I decided to start from scratch &
> discovered to my astonishment that everything worked perfectly with no
> port forwarding in place.[/color]

OK, I've turned off port forwarding. uPnP is now off, too.
[color=blue]
> One thing I guessed at was what to enter in the Administration /
> Management page under SIPatH. I plumped for the IP address of my device
> & port 5060.[/color]

....which I've also just done, and rebooted the router. No change.

I don't know if the problem is with the router or the DID, or even the
ISP. Perhaps I've got to enable something in the PAP2T?

Any more hints?

Thanks,

Ian
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  #9 (permalink)  
Old 24-03-2007, 01:55
Paul Cupis
Guest
 
Posts: n/a
Default Re: advice please: incoming number setup

Ian Richardson wrote:[color=blue]
> I've now got an incoming number with voxbone, which I've allegedly set
> up correctly on their site, of the form sip:{E164}@<ip.address>, and
> also set up the DID forwarding.
>
> However, when I call the number from either my Orange mobile or my
> ex-NTL phone line, I get a number unobtainable signal.[/color]

What number range is it, please? Does it work from BT Retail?
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  #10 (permalink)  
Old 24-03-2007, 09:49
Ian Richardson
Guest
 
Posts: n/a
Default Re: advice please: incoming number setup

Paul Cupis wrote:[color=blue]
> Ian Richardson wrote:[color=green]
>> I've now got an incoming number with voxbone, which I've allegedly set
>> up correctly on their site, of the form sip:{E164}@<ip.address>, and
>> also set up the DID forwarding.
>>
>> However, when I call the number from either my Orange mobile or my
>> ex-NTL phone line, I get a number unobtainable signal.[/color]
>
> What number range is it, please? Does it work from BT Retail?[/color]

It begins +44 1223 85 8

I've not tried from a BT line, though...

Thanks,

Ian
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