UKVoIPTalk.com

Hello,

I use voipcheap.com SIP connectivity with Asterisk - as do many of my
customers.

Over last weekend, everyone got cut off. Error messages in the logs pointed
to a codec problem. It appeared that they stopped supporting GSM last
weekend - and that was the only protocol I had configured.

Having switched myself and all my customers over to g729a earlier this week,
this morning the complaints started coming again.

Customers reporting not being abale to make calls, poor quality etc.

For one of my customers sip.voipcheap.com was showing as a 193.x.x.x IP in
their registry whereas on my system an 8x.x.x.x IP was showing. I could
make calls they couldn't - until a sip reload. They also complained about
quality. Since then service has been intermittent.

I don't know whats going on with these guys but their causing me stress.
Any one else had problems?

On Thu, 22 Mar 2007 16:31:00 GMT, "Cardiff IT Support Ltd"
<sb@cardiffitsupport.com> wrote:
[color=blue]
>Hello,
>
>I use voipcheap.com SIP connectivity with Asterisk - as do many of my
>customers.
>
>Over last weekend, everyone got cut off. Error messages in the logs pointed
>to a codec problem. It appeared that they stopped supporting GSM last
>weekend - and that was the only protocol I had configured.
>
>Having switched myself and all my customers over to g729a earlier this week,
>this morning the complaints started coming again.
>
>Customers reporting not being abale to make calls, poor quality etc.
>
>For one of my customers sip.voipcheap.com was showing as a 193.x.x.x IP in
>their registry whereas on my system an 8x.x.x.x IP was showing. I could
>make calls they couldn't - until a sip reload. They also complained about
>quality. Since then service has been intermittent.
>
>I don't know whats going on with these guys but their causing me stress.
>Any one else had problems?
>[/color]
Sorry, can't comment on that but if I were running a business I would
choose a better provider than voipcheap, just an instant reaction.
Remove 'no_spam_' from email address.

Brian A wrote:[color=blue]
> On Thu, 22 Mar 2007 16:31:00 GMT, "Cardiff IT Support Ltd"
> <sb@cardiffitsupport.com> wrote:
>[color=green]
>> Hello,
>>
>> I use voipcheap.com SIP connectivity with Asterisk - as do many of my
>> customers.
>>
>> Over last weekend, everyone got cut off. Error messages in the logs pointed
>> to a codec problem. It appeared that they stopped supporting GSM last
>> weekend - and that was the only protocol I had configured.
>>
>> Having switched myself and all my customers over to g729a earlier this week,
>> this morning the complaints started coming again.
>>
>> Customers reporting not being abale to make calls, poor quality etc.
>>
>> For one of my customers sip.voipcheap.com was showing as a 193.x.x.x IP in
>> their registry whereas on my system an 8x.x.x.x IP was showing. I could
>> make calls they couldn't - until a sip reload. They also complained about
>> quality. Since then service has been intermittent.
>>
>> I don't know whats going on with these guys but their causing me stress.
>> Any one else had problems?
>>[/color]
> Sorry, can't comment on that but if I were running a business I would
> choose a better provider than voipcheap, just an instant reaction.
> Remove 'no_spam_' from email address.[/color]


"a better provider than voipcheap"

I have been using 2 telesales people making 60 calls a day for the last
4 months and voipcheap.com had not missed a beat. Yes they had some
problems today and although they seem to have stopped accepting calls on
GSM codec, everything seems to be back on track now.

They are by far the cheapest provider I am aware of. And quality has
been as good as any other provider I have used.

I have calls failing over to voiptalk now in the event calls cannot
complete via voipcheap.com so can see no reason to 'choose a better
provider than voipcheap'.



---
Sean Browne
Cardiff IT Support Ltd
[url]www.cardiffitsupport.com[/url]

Cardiff IT Support Ltd wrote:[color=blue]
> Brian A wrote:[color=green]
>> On Thu, 22 Mar 2007 16:31:00 GMT, "Cardiff IT Support Ltd"
>> <sb@cardiffitsupport.com> wrote:
>>[color=darkred]
>>> Hello,
>>>
>>> I use voipcheap.com SIP connectivity with Asterisk - as do many of
>>> my customers.
>>>
>>> Over last weekend, everyone got cut off. Error messages in the
>>> logs pointed to a codec problem. It appeared that they stopped
>>> supporting GSM last weekend - and that was the only protocol I had
>>> configured. Having switched myself and all my customers over to
>>> g729a earlier
>>> this week, this morning the complaints started coming again.
>>>
>>> Customers reporting not being abale to make calls, poor quality etc.
>>>
>>> For one of my customers sip.voipcheap.com was showing as a
>>> 193.x.x.x IP in their registry whereas on my system an 8x.x.x.x IP
>>> was showing. I could make calls they couldn't - until a sip
>>> reload. They also complained about quality. Since then service
>>> has been intermittent. I don't know whats going on with these guys
>>> but their causing me
>>> stress. Any one else had problems?
>>>[/color]
>> Sorry, can't comment on that but if I were running a business I would
>> choose a better provider than voipcheap, just an instant reaction.
>> Remove 'no_spam_' from email address.[/color]
>
>
> "a better provider than voipcheap"
>
> I have been using 2 telesales people making 60 calls a day for the
> last 4 months and voipcheap.com had not missed a beat. Yes they had
> some problems today and although they seem to have stopped accepting
> calls on GSM codec, everything seems to be back on track now.
>
> They are by far the cheapest provider I am aware of. And quality has
> been as good as any other provider I have used.
>
> I have calls failing over to voiptalk now in the event calls cannot
> complete via voipcheap.com so can see no reason to 'choose a better
> provider than voipcheap'.
>
>
>[/color]

The various Betamax websites have listed GSM codec is Temporarily
unavailable due to technical difficulties.

This isn't a problem for me as I only use the G711 codec, but then I
only have a couple of calls going at the same time now and then,
sometimes 3.

{{{{{Welcome}}}}} wrote:[color=blue]
> Cardiff IT Support Ltd wrote:[color=green]
>> Brian A wrote:[color=darkred]
>>> On Thu, 22 Mar 2007 16:31:00 GMT, "Cardiff IT Support Ltd"
>>> <sb@cardiffitsupport.com> wrote:
>>>
>>>> Hello,
>>>>
>>>> I use voipcheap.com SIP connectivity with Asterisk - as do many of
>>>> my customers.
>>>>
>>>> Over last weekend, everyone got cut off. Error messages in the
>>>> logs pointed to a codec problem. It appeared that they stopped
>>>> supporting GSM last weekend - and that was the only protocol I had
>>>> configured. Having switched myself and all my customers over to
>>>> g729a earlier
>>>> this week, this morning the complaints started coming again.
>>>>
>>>> Customers reporting not being abale to make calls, poor quality etc.
>>>>
>>>> For one of my customers sip.voipcheap.com was showing as a
>>>> 193.x.x.x IP in their registry whereas on my system an 8x.x.x.x IP
>>>> was showing. I could make calls they couldn't - until a sip
>>>> reload. They also complained about quality. Since then service
>>>> has been intermittent. I don't know whats going on with these guys
>>>> but their causing me
>>>> stress. Any one else had problems?
>>>>
>>> Sorry, can't comment on that but if I were running a business I would
>>> choose a better provider than voipcheap, just an instant reaction.
>>> Remove 'no_spam_' from email address.[/color]
>>
>>
>> "a better provider than voipcheap"
>>
>> I have been using 2 telesales people making 60 calls a day for the
>> last 4 months and voipcheap.com had not missed a beat. Yes they had
>> some problems today and although they seem to have stopped accepting
>> calls on GSM codec, everything seems to be back on track now.
>>
>> They are by far the cheapest provider I am aware of. And quality has
>> been as good as any other provider I have used.
>>
>> I have calls failing over to voiptalk now in the event calls cannot
>> complete via voipcheap.com so can see no reason to 'choose a better
>> provider than voipcheap'.
>>
>>
>>[/color]
>
> The various Betamax websites have listed GSM codec is Temporarily
> unavailable due to technical difficulties.
>
> This isn't a problem for me as I only use the G711 codec, but then I
> only have a couple of calls going at the same time now and then,
> sometimes 3.[/color]

I dont disbelive you for a second - but a I would be greatful of a link
at least so I can show my customers. (cant find that info personally).

--


---
Sean Browne
Cardiff IT Support Ltd
[url]www.cardiffitsupport.com[/url]

Cardiff IT Support Ltd wrote:[color=blue]
> {{{{{Welcome}}}}} wrote:[color=green]
>>
>> The various Betamax websites have listed GSM codec is Temporarily
>> unavailable due to technical difficulties.
>>
>> This isn't a problem for me as I only use the G711 codec, but then I
>> only have a couple of calls going at the same time now and then,
>> sometimes 3.[/color]
>
> I dont disbelive you for a second - but a I would be greatful of a
> link at least so I can show my customers. (cant find that info
> personally).[/color]


No worries.

[url]http://www.voipcheap.com/en/sipp.html[/url]

[url]http://www.voipstunt.com/en/sipp.html[/url]

[url]http://www.voipbuster.com/en/sipp.html[/url]

Scroll down the the bottom of the page, under the codecs you can use.

Same for their other services.