UKVoIPTalk.com

Hi there.
I've signed up for a sipgate account and tested it using their softphone on
my laptop.
The voice quality was acceptable so I bought a Zoom 5800 ATA from play.com
as I've seen them mentioned as being ok.

The only trouble is that there aren't any instructions on sipgate's site for
this adaptor and the settings it mentions doesn't seem to match what I'm
asked for.

Is there anyone here who has this combination that can let me know what all
the required settings are please?
Thanks

--
Alex

"I laugh in the face of danger. Then I hide until it goes away"

[url]www.drzoidberg.co.uk[/url] [url]www.ebayfaq.co.uk[/url]

On 2007-03-04, Dr Zoidberg <alexNOOOOOO!!!!!!!@drzoidberg.co.uk> wrote:
[color=blue]
> Hi there.
> I've signed up for a sipgate account and tested it using their softphone on
> my laptop.
> The voice quality was acceptable so I bought a Zoom 5800 ATA from play.com
> as I've seen them mentioned as being ok.
>
> The only trouble is that there aren't any instructions on sipgate's site for
> this adaptor and the settings it mentions doesn't seem to match what I'm
> asked for.
>
> Is there anyone here who has this combination that can let me know what all
> the required settings are please?[/color]

There is a fair amount of help to be found by searching with 'zoom' and
'Sipgate'. This looks useful:

[url]http://www.voipfoneuserforum.com/about542.html[/url]

Initially, you could try to register with:

Phone number: Sipgate user number
Auth user name: Sipgate user number
Auth Password: Sipgate password
Preferred codecs: G.711u
Domain name:
Proxy domain: sipgate.co.uk
Register domain: sipgate.co.uk

Brian.

"Brian" <bandj@o2.co.uk> wrote in message
news:esfq5u$dbn$1$8300dec7@news.demon.co.uk...[color=blue]
> On 2007-03-04, Dr Zoidberg <alexNOOOOOO!!!!!!!@drzoidberg.co.uk> wrote:
>[color=green]
>> Hi there.
>> I've signed up for a sipgate account and tested it using their softphone
>> on
>> my laptop.
>> The voice quality was acceptable so I bought a Zoom 5800 ATA from
>> play.com
>> as I've seen them mentioned as being ok.
>>
>> The only trouble is that there aren't any instructions on sipgate's site
>> for
>> this adaptor and the settings it mentions doesn't seem to match what I'm
>> asked for.
>>
>> Is there anyone here who has this combination that can let me know what
>> all
>> the required settings are please?[/color]
>
> There is a fair amount of help to be found by searching with 'zoom' and
> 'Sipgate'. This looks useful:
>
> [url]http://www.voipfoneuserforum.com/about542.html[/url]
>
> Initially, you could try to register with:
>
> Phone number: Sipgate user number
> Auth user name: Sipgate user number
> Auth Password: Sipgate password
> Preferred codecs: G.711u
> Domain name:
> Proxy domain: sipgate.co.uk
> Register domain: sipgate.co.uk
>[/color]
Still no luck , and Sipgate support were no use at all.

Alex

On Mon, 19 Mar 2007 18:48:42 -0000, "Dr Zoidberg"
<AlexNOOOO!!!!!@drzoidberg.co.uk> wrote:

[color=blue]
>Still no luck , and Sipgate support were no use at all.
>[/color]
Are Sipgate of any use for anything ! .

Dr Zoidberg wrote:
[color=blue]
> "Brian" <bandj@o2.co.uk> wrote in message
> news:esfq5u$dbn$1$8300dec7@news.demon.co.uk...[/color]
[color=blue][color=green]
>> There is a fair amount of help to be found by searching with 'zoom' and
>> 'Sipgate'. This looks useful:
>>
>> [url]http://www.voipfoneuserforum.com/about542.html[/url]
>>
>> Initially, you could try to register with:
>>
>> Phone number: Sipgate user number
>> Auth user name: Sipgate user number
>> Auth Password: Sipgate password
>> Preferred codecs: G.711u
>> Domain name:
>> Proxy domain: sipgate.co.uk
>> Register domain: sipgate.co.uk
>>[/color]
> Still no luck , and Sipgate support were no use at all.[/color]

Why do you expect Sipgate to support hardware you bought from someone else?
You've already proven that your issues are nothing to do with your Sipgate
account by setting it up with X-Lite. All you should need is a username,
password and SIP proxy.

--
<http://ale.cx/> (AIM:troffasky) (UnSoEsNpEaTm@ale.cx)
22:29:41 up 25 days, 2:42, 2 users, load average: 0.47, 0.42, 0.38
This is my BOOOOOOOOOOOOOOOOOOOOOMSTICK

<clavox@btinternet.com> wrote in message
news:u3ptv213u42snek2or6k81231v43lbg0tu@4ax.com[color=blue]
> On Mon, 19 Mar 2007 18:48:42 -0000, "Dr Zoidberg"
> <AlexNOOOO!!!!!@drzoidberg.co.uk> wrote:
>
>[color=green]
> > Still no luck , and Sipgate support were no use at all.
> >[/color]
> Are Sipgate of any use for anything ! .[/color]

Yawn...

Ivor

alexd wrote:[color=blue]
> Dr Zoidberg wrote:
>[color=green]
>> "Brian" <bandj@o2.co.uk> wrote in message
>> news:esfq5u$dbn$1$8300dec7@news.demon.co.uk...[/color]
>[color=green][color=darkred]
>>> There is a fair amount of help to be found by searching with 'zoom'
>>> and 'Sipgate'. This looks useful:
>>>
>>> [url]http://www.voipfoneuserforum.com/about542.html[/url]
>>>
>>> Initially, you could try to register with:
>>>
>>> Phone number: Sipgate user number
>>> Auth user name: Sipgate user number
>>> Auth Password: Sipgate password
>>> Preferred codecs: G.711u
>>> Domain name:
>>> Proxy domain: sipgate.co.uk
>>> Register domain: sipgate.co.uk
>>>[/color]
>> Still no luck , and Sipgate support were no use at all.[/color]
>
> Why do you expect Sipgate to support hardware you bought from someone
> else?[/color]

Because they offer a support service where they offer advice on configuring
all sorts of VOIP equipment , some that they sell and some that they don't.

--
Alex

"I laugh in the face of danger. Then I hide until it goes away"

[url]www.drzoidberg.co.uk[/url] [url]www.ebayfaq.co.uk[/url]

On Tue, 20 Mar 2007 01:55:41 -0000, "Ivor Jones"
<ivor@despammed.invalid> wrote:
[color=blue]
>
>
><clavox@btinternet.com> wrote in message
>news:u3ptv213u42snek2or6k81231v43lbg0tu@4ax.com[color=green]
>> On Mon, 19 Mar 2007 18:48:42 -0000, "Dr Zoidberg"
>> <AlexNOOOO!!!!!@drzoidberg.co.uk> wrote:
>>
>>[color=darkred]
>> > Still no luck , and Sipgate support were no use at all.
>> >[/color]
>> Are Sipgate of any use for anything ! .[/color]
>
>Yawn...[/color]

When in Gods name are you going to stop thinking the sun shines out of
their German arseholes because I can tell you it dosen't, get a decent
voip provider get voip.co.uk that provides a UK tech telephone support
number with a person who spekes English to answer it .

Dr Zoidberg wrote:[color=blue]
> alexd wrote:[color=green]
>> Dr Zoidberg wrote:
>>[color=darkred]
>>> "Brian" <bandj@o2.co.uk> wrote in message
>>> news:esfq5u$dbn$1$8300dec7@news.demon.co.uk...
>>>> There is a fair amount of help to be found by searching with 'zoom'
>>>> and 'Sipgate'. This looks useful:
>>>>
>>>> [url]http://www.voipfoneuserforum.com/about542.html[/url]
>>>>
>>>> Initially, you could try to register with:
>>>>
>>>> Phone number: Sipgate user number
>>>> Auth user name: Sipgate user number
>>>> Auth Password: Sipgate password
>>>> Preferred codecs: G.711u
>>>> Domain name:
>>>> Proxy domain: sipgate.co.uk
>>>> Register domain: sipgate.co.uk
>>>>
>>> Still no luck , and Sipgate support were no use at all.[/color]
>> Why do you expect Sipgate to support hardware you bought from someone
>> else?[/color]
>
> Because they offer a support service where they offer advice on configuring
> all sorts of VOIP equipment , some that they sell and some that they don't.
>[/color]
With that sort of logic, you might as well ask them how to program your
Sky+ box while you are at it.

Desk Rabbit wrote:[color=blue]
> Dr Zoidberg wrote:[color=green]
>> alexd wrote:[color=darkred]
>>> Dr Zoidberg wrote:
>>>
>>>> "Brian" <bandj@o2.co.uk> wrote in message
>>>> news:esfq5u$dbn$1$8300dec7@news.demon.co.uk...
>>>>> There is a fair amount of help to be found by searching with
>>>>> 'zoom' and 'Sipgate'. This looks useful:
>>>>>
>>>>> [url]http://www.voipfoneuserforum.com/about542.html[/url]
>>>>>
>>>>> Initially, you could try to register with:
>>>>>
>>>>> Phone number: Sipgate user number
>>>>> Auth user name: Sipgate user number
>>>>> Auth Password: Sipgate password
>>>>> Preferred codecs: G.711u
>>>>> Domain name:
>>>>> Proxy domain: sipgate.co.uk
>>>>> Register domain: sipgate.co.uk
>>>>>
>>>> Still no luck , and Sipgate support were no use at all.
>>> Why do you expect Sipgate to support hardware you bought from
>>> someone else?[/color]
>>
>> Because they offer a support service where they offer advice on
>> configuring all sorts of VOIP equipment , some that they sell and
>> some that they don't.[/color]
> With that sort of logic, you might as well ask them how to program
> your Sky+ box while you are at it.[/color]

What are you wittering about?
They offer configuration advice on a range of ATAs to use them with their
service , some that they sell directly and others that they don't.
Is is in their benefit to help users to make calls.
I asked them for help configuring one that they don't sell , that some
people use successfully , and they weren't much help.

Quite where you get the impression that I , or anyone else , thinks that
they should assist with totally unrelated matters is beyond me.

--
Alex

"I laugh in the face of danger. Then I hide until it goes away"

[url]www.drzoidberg.co.uk[/url] [url]www.ebayfaq.co.uk[/url]