UKVoIPTalk.com

Hi,

Suddenly started having a problem with voicemail notifications.

All outgoing emails from asterisk are failing.

The error message I get is..

The original message was received at Wed, 20 Dec 2006 21:58:38 GMT
from xxxx.mine.nu [127.0.0.1]

----- The following addresses had permanent fatal errors -----
<mrh@xxxxxx.com>
(reason: 501 5.1.7 Syntax error in mailbox address "asterisk@?"
(non-printable
character))

----- Transcript of session follows -----
.... while talking to xxxxxxx.com.:[color=blue][color=green][color=darkred]
>>> MAIL From:<asterisk@> SIZE=817[/color][/color][/color]
<<< 501 5.1.7 Syntax error in mailbox address "asterisk@?"
(non-printable character)
501 5.6.0 Data format error


Can anyone point me in the right direction to correct this?

Many thanks


Matthew

Matt wrote:[color=blue]
> Hi,
>
> Suddenly started having a problem with voicemail notifications.
>
> All outgoing emails from asterisk are failing.
>
> The error message I get is..
>
> The original message was received at Wed, 20 Dec 2006 21:58:38 GMT
> from xxxx.mine.nu [127.0.0.1]
>
> ----- The following addresses had permanent fatal errors -----
> <mrh@xxxxxx.com>
> (reason: 501 5.1.7 Syntax error in mailbox address "asterisk@?"
> (non-printable
> character))
>
> ----- Transcript of session follows -----
> ... while talking to xxxxxxx.com.:[color=green][color=darkred]
>>>> MAIL From:<asterisk@> SIZE=817[/color][/color]
> <<< 501 5.1.7 Syntax error in mailbox address "asterisk@?"
> (non-printable character)
> 501 5.6.0 Data format error
>
>
> Can anyone point me in the right direction to correct this?
>
> Many thanks
>
>
> Matthew
>[/color]
Have you tried the collective wisdom of the Trixbox forums?

[color=blue][color=green]
> >[/color]
> Have you tried the collective wisdom of the Trixbox forums?[/color]

Afraid so, no response there!

Will keep trying!

Thanks


Matthew

Matt wrote:
[color=blue][color=green][color=darkred]
> > >[/color]
> > Have you tried the collective wisdom of the Trixbox forums?[/color]
>
> Afraid so, no response there!
>
> Will keep trying![/color]

tail -f /var/log/maillog, then leave yourself a voicemail, and see what
happens.

alexd

[color=blue]
> tail -f /var/log/maillog, then leave yourself a voicemail, and see what
> happens.
>
> alexd[/color]

Thanks for the reply.

I've also checked that other users can send mail ok, its just Asterisk
that has problems!


Dec 24 15:05:54 emssrv03 sendmail[30906]: kBOF5qxn030906:
from=asterisk, size=17820, class=0, nrcpts=1,
msgid=<Asterisk-0-568293266-200-2862@emssrv03.local>,
relay=asterisk@localhost
Dec 24 15:05:55 emssrv03 sendmail[30907]: kBOF5sdg030907:
from=<asterisk@xxxxxx.mine.nu>, size=17949, class=0, nrcpts=1,
msgid=<Asterisk-0-568293266-200-2862@emssrv03.local>, proto=ESMTP,
daemon=MTA, relay=xxxxxx.mine.nu [127.0.0.1]
Dec 24 15:05:55 emssrv03 sendmail[30906]: kBOF5qxn030906: to=MRH Office
<mrh@xxxxxxxxxxx.co.uk>, ctladdr=asterisk (5060/502), delay=00:00:03,
xdelay=00:00:01, mailer=relay, pri=47820, relay=[127.0.0.1]
[127.0.0.1], dsn=2.0.0, stat=Sent (kBOF5sdg030907 Message accepted for
delivery)
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907:
to=<mrh@xxxxxxxxxxx.co.uk>, ctladdr=<asterisk@xxxxxx.mine.nu>
(5060/502), delay=00:00:06, xdelay=00:00:06, mailer=esmtp, pri=137949,
relay=xxxxxxxxxxx.co.uk. [195.69.95.221], dsn=5.6.0, stat=Data format
error
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907: forward
/var/lib/asterisk/.forward.austrey: Group writable directory
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907: forward
/var/lib/asterisk/.forward: Group writable directory
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907:
kBOF61dg030909: DSN: Data format error
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF61dg030909:
to=<asterisk@xxxxxx.mine.nu>, delay=00:00:00, xdelay=00:00:00,
mailer=local, pri=49187, dsn=2.0.0, stat=Sent

Hope this helps!

Thanks again


Matthew

After serious thinking Matt wrote :[color=blue][color=green]
>> tail -f /var/log/maillog, then leave yourself a voicemail, and see what
>> happens.
>>
>> alexd[/color]
>
> Thanks for the reply.
>
> I've also checked that other users can send mail ok, its just Asterisk
> that has problems!
>
>
> Dec 24 15:05:54 emssrv03 sendmail[30906]: kBOF5qxn030906:
> from=asterisk, size=17820, class=0, nrcpts=1,
> msgid=<Asterisk-0-568293266-200-2862@emssrv03.local>,
> relay=asterisk@localhost
> Dec 24 15:05:55 emssrv03 sendmail[30907]: kBOF5sdg030907:
> from=<asterisk@xxxxxx.mine.nu>, size=17949, class=0, nrcpts=1,
> msgid=<Asterisk-0-568293266-200-2862@emssrv03.local>, proto=ESMTP,
> daemon=MTA, relay=xxxxxx.mine.nu [127.0.0.1]
> Dec 24 15:05:55 emssrv03 sendmail[30906]: kBOF5qxn030906: to=MRH Office
> <mrh@xxxxxxxxxxx.co.uk>, ctladdr=asterisk (5060/502), delay=00:00:03,
> xdelay=00:00:01, mailer=relay, pri=47820, relay=[127.0.0.1]
> [127.0.0.1], dsn=2.0.0, stat=Sent (kBOF5sdg030907 Message accepted for
> delivery)
> Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907:
> to=<mrh@xxxxxxxxxxx.co.uk>, ctladdr=<asterisk@xxxxxx.mine.nu>
> (5060/502), delay=00:00:06, xdelay=00:00:06, mailer=esmtp, pri=137949,
> relay=xxxxxxxxxxx.co.uk. [195.69.95.221], dsn=5.6.0, stat=Data format
> error
> Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907: forward
> /var/lib/asterisk/.forward.austrey: Group writable directory
> Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907: forward
> /var/lib/asterisk/.forward: Group writable directory
> Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907:
> kBOF61dg030909: DSN: Data format error
> Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF61dg030909:
> to=<asterisk@xxxxxx.mine.nu>, delay=00:00:00, xdelay=00:00:00,
> mailer=local, pri=49187, dsn=2.0.0, stat=Sent[/color]

I am far from an expert.....and do not understand the
above.....however, I have only experienced problems with Asterisk's
email when the hostname didn't match my fully qualified domeain or
DynDNS hostname.

To be sure, at a console, logged in as root, type:
hostname "matt.dydns.hostname" - then press enter.
(without the quotes & wth your /actual/ hostnam, of course)

[color=blue]
> I am far from an expert.....and do not understand the
> above.....however, I have only experienced problems with Asterisk's
> email when the hostname didn't match my fully qualified domeain or
> DynDNS hostname.
>
> To be sure, at a console, logged in as root, type:
> hostname "matt.dydns.hostname" - then press enter.
> (without the quotes & wth your /actual/ hostnam, of course)[/color]

Cheers Jono,

host xxxx.mine.nu
xxxx.mine.nu has address 195.69.xx.xxx

where 195.69.xx.xxx is my external IP address.

Cheers

Matthew

On 20 Dec 2006 14:01:47 -0800, "Matt" <matthew.humphreys@gmail.com>
wrote:
I'm no expert, but have been following this thread with interest.
I've just re-read from the start...

[snip][color=blue]
> ----- Transcript of session follows -----
>... while talking to xxxxxxx.com.:[color=green][color=darkred]
>>>> MAIL From:<asterisk@> SIZE=817[/color][/color]
><<< 501 5.1.7 Syntax error in mailbox address "asterisk@?"
>(non-printable character)
>501 5.6.0 Data format error[/color]

I've just spotted what looks like the culprit - it's displaying in
Agent as what looks like an emboldened pipe character after the
MAIL From:<asterisk@

Did you maybe edit your conf files on a Windows machine and upload
them to the linux box?
Or could a control character somehow have got into one of the conf
files (finger problem whilst using a Linux editor)?
--
Locate your Mobile phone: <http://www.bizorg.co.uk/news.html>
Great gifts: <http://www.ThisBritain.com/ASOS_popup.html>

David Quinton wrote:
[color=blue]
> On 20 Dec 2006 14:01:47 -0800, "Matt" <matthew.humphreys@gmail.com>
> wrote:
> I'm no expert, but have been following this thread with interest.
> I've just re-read from the start...
>
> [snip][color=green]
> > ----- Transcript of session follows -----
> >... while talking to xxxxxxx.com.:[color=darkred]
> >>>> MAIL From:<asterisk@> SIZE=817[/color]
> ><<< 501 5.1.7 Syntax error in mailbox address "asterisk@?"
> >(non-printable character)
> >501 5.6.0 Data format error[/color]
>
> I've just spotted what looks like the culprit - it's displaying in
> Agent as what looks like an emboldened pipe character after the
> MAIL From:<asterisk@
>
> Did you maybe edit your conf files on a Windows machine and upload
> them to the linux box?
> Or could a control character somehow have got into one of the conf
> files (finger problem whilst using a Linux editor)?
> --[/color]

Cheers Dave,

All files edited via linux - but could have been finger trouble!

Any idea which file it may be????

Merry Christmas!

On 25 Dec 2006 03:45:37 -0800, "Matt" <matthew.humphreys@gmail.com>
wrote:
[color=blue]
>Cheers Dave,
>
>All files edited via linux - but could have been finger trouble!
>
>Any idea which file it may be????[/color]

Don't get TOO excited - it's only a suggested reason!

In my (Debian, "normal" Asterisk) installation, the notification email
addresses are in voicemail.conf.
Lines like:-
2001 => 8383,Sidney Zweibel,box2001@xxxxxx.co.uk

My suspicion is that the "rogue character" might be after the "@".

HTH
--
Locate your Mobile phone: <http://www.bizorg.co.uk/news.html>
Great gifts: <http://www.ThisBritain.com/ASOS_popup.html>