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voip.co.uk - billing now sorted

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  #1 (permalink)  
Old 20-12-2006, 08:09
Bypass
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Default voip.co.uk - billing now sorted

Just got my email from technical support saying that they've resolved
the billing and Yearly Pack issues. They've credited my account with
all the 'overcharged' calls, and as a goodwill gesture made an
additional payment 'as a token of our appreciation of your patience'.

Good on them.
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  #2 (permalink)  
Old 20-12-2006, 08:13
dj
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Default Re: voip.co.uk - billing now sorted

In message <4oGdnQd-DJLmchXYRVnyhAA@brightview.com>, Bypass
<user@example.net> writes[color=blue]
>Just got my email from technical support saying that they've resolved
>the billing and Yearly Pack issues. They've credited my account with
>all the 'overcharged' calls, and as a goodwill gesture made an
>additional payment 'as a token of our appreciation of your patience'.
>
>Good on them.[/color]

I also got the same email.

--
DJ
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  #3 (permalink)  
Old 20-12-2006, 08:26
David Floyd
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Posts: n/a
Default Re: voip.co.uk - billing now sorted

In message of Wed, 20 Dec 2006, dj writes[color=blue]
>In message <4oGdnQd-DJLmchXYRVnyhAA@brightview.com>, Bypass
><user@example.net> writes[color=green]
>>Just got my email from technical support saying that they've resolved
>>the billing and Yearly Pack issues. They've credited my account with
>>all the 'overcharged' calls, and as a goodwill gesture made an
>>additional payment 'as a token of our appreciation of your patience'.
>>
>>Good on them.[/color]
>
>I also got the same email.
>[/color]
Me too - good on them.

Makes them the best around

DF
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  #4 (permalink)  
Old 20-12-2006, 10:00
Thomas Kenyon
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Posts: n/a
Default Re: voip.co.uk - billing now sorted

[email]me@privacy.net[/email] wrote:[color=blue]
> On Wed, 20 Dec 2006 08:09:44 +0000, Bypass <user@example.net> wrote:
>[color=green]
>> Just got my email from technical support saying that they've resolved
>> the billing and Yearly Pack issues. They've credited my account with
>> all the 'overcharged' calls, and as a goodwill gesture made an
>> additional payment 'as a token of our appreciation of your patience'.
>>
>> Good on them.[/color][/color]

I was chuffed to get the same email.[color=blue]
>
> Now dump it and get Skype
>[/color]
Does anyone know where the killfile is in Thunderbird?
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  #5 (permalink)  
Old 20-12-2006, 10:01
me@privacy.net
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Posts: n/a
Default Re: voip.co.uk - billing now sorted

On Wed, 20 Dec 2006 08:09:44 +0000, Bypass <user@example.net> wrote:
[color=blue]
>Just got my email from technical support saying that they've resolved
>the billing and Yearly Pack issues. They've credited my account with
>all the 'overcharged' calls, and as a goodwill gesture made an
>additional payment 'as a token of our appreciation of your patience'.
>
>Good on them.[/color]

Now dump it and get Skype

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  #6 (permalink)  
Old 20-12-2006, 10:01
hairydog@despammed.com
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Posts: n/a
Default Re: voip.co.uk - billing now sorted

On Wed, 20 Dec 2006 08:26:45 +0000, David Floyd <david@floyd.org.uk>
wrote:
[color=blue]
>Me too - good on them.
>
>Makes them the best around[/color]

Same here. Clearly whatever the problem was, it was a widespread one,
which is probably why it took them so long to fix it.

I'm pleased they've fixed it, because I really didn't want to go
elsewhere: I like the service from voip.co.uk

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  #7 (permalink)  
Old 20-12-2006, 10:08
ACDeag
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Posts: n/a
Default Re: voip.co.uk - billing now sorted

David Floyd formulated the question :[color=blue]
> In message of Wed, 20 Dec 2006, dj writes[color=green]
>>In message <4oGdnQd-DJLmchXYRVnyhAA@brightview.com>, Bypass
>> <user@example.net> writes[color=darkred]
>>>Just got my email from technical support saying that they've resolved the
>>> billing and Yearly Pack issues. They've credited my account with all the
>>> 'overcharged' calls, and as a goodwill gesture made an additional payment
>>> 'as a token of our appreciation of your patience'.
>>>
>>>Good on them.[/color]
>>
>>I also got the same email.
>>[/color]
> Me too - good on them.
>
> Makes them the best around
>
> DF[/color]

Agree


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  #8 (permalink)  
Old 20-12-2006, 10:12
Scope
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Posts: n/a
Default Re: voip.co.uk - billing now sorted

[email]me@privacy.net[/email] wrote:[color=blue]
> On Wed, 20 Dec 2006 08:09:44 +0000, Bypass <user@example.net> wrote:
>[color=green]
>> Just got my email from technical support saying that they've resolved
>> the billing and Yearly Pack issues. They've credited my account with
>> all the 'overcharged' calls, and as a goodwill gesture made an
>> additional payment 'as a token of our appreciation of your patience'.
>>
>> Good on them.[/color]
>
> Now dump it and get Skype
>[/color]
LOL, there is always one..
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  #9 (permalink)  
Old 20-12-2006, 10:51
hairydog@despammed.com
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Posts: n/a
Default Re: voip.co.uk - billing now sorted

On Wed, 20 Dec 2006 10:01:06 +0000, [email]me@privacy.net[/email] wrote:
[color=blue]
>Now dump it and get Skype[/color]

Excellent idea. Pay more for a feature-deficient product from a single
supplier, get worse quality and be locked into a sandbox where you can
make free calls only through a nerd-nerd network.

I can see why you conceal your identity when posting.
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  #10 (permalink)  
Old 20-12-2006, 12:54
M.Dexter@blueyonder.co.uk
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Posts: n/a
Default Re: voip.co.uk - billing now sorted

On Wed, 20 Dec 2006 10:01:06 +0000, [email]me@privacy.net[/email] wrote:
[color=blue]
>On Wed, 20 Dec 2006 08:09:44 +0000, Bypass <user@example.net> wrote:
>[color=green]
>>Just got my email from technical support saying that they've resolved
>>the billing and Yearly Pack issues. They've credited my account with
>>all the 'overcharged' calls, and as a goodwill gesture made an
>>additional payment 'as a token of our appreciation of your patience'.
>>
>>Good on them.[/color]
>
>Now dump it and get Skype[/color]
No dump it and get Voiphone.co.uk or of course the best of the lot
Sipgate oh God what am I saying forget the last 9 words completely.
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