UKVoIPTalk.com

Ivor Jones wrote:[color=blue]
> "David Cook" <david.cook@jpcompserv.co.uk> wrote in message
> news:4581b821$0$761$5a6aecb4@news.aaisp.net.uk[color=green]
>> Ivor Jones wrote:[color=darkred]
>> >
>>> Yes. We're beginning to think it's a firmware bug in
>>> the IAX ATA -
>>> [url]http://www.atcom.cn/En_products_AG188.html[/url] as someone
>>> else is having exactly the same problem connected to a
>>> totally different Asterisk box. The device is very new on the market,
>>> we're waiting on
>>> a reply from the manufacturers.[/color]
>> Try IDEFISK from [url]http://www.asteriskguru.com[/url]. If this
>> works then unfortunately it is your ATA.[/color]
>
> Thanks, I'll give that a look. The problem is, some of the trouble we're
> having is intermittent, i.e. a call attempt will fail two or three times,
> then succeed on the next try.
>[/color]
Is there a qualify= line in the iax.conf entry on the remote host?
Are you registering to the remote host or are you using static hosts?

"Thomas Kenyon" <tom@art-it-services.co.uk> wrote in
message news:mBxgh.11945$Qa6.3157@newsfe6-gui.ntli.net[color=blue]
> Ivor Jones wrote:[color=green]
> > "David Cook" <david.cook@jpcompserv.co.uk> wrote in
> > message news:4581b821$0$761$5a6aecb4@news.aaisp.net.uk[/color][/color]

[snip]
[color=blue][color=green][color=darkred]
> > > Try IDEFISK from [url]http://www.asteriskguru.com[/url]. If this
> > > works then unfortunately it is your ATA.[/color]
> >
> > Thanks, I'll give that a look. The problem is, some of
> > the trouble we're having is intermittent, i.e. a call
> > attempt will fail two or three times, then succeed on
> > the next try.[/color]
> Is there a qualify= line in the iax.conf entry on the
> remote host? Are you registering to the remote host or
> are you using static hosts?[/color]

I don't know about qualify= as I'm not at the remote end and my knowledge
of Asterisk/Linux is virtually non-existent..! However I will ask and let
you know. What should be in that line..?

Using registration as you would to a normal VoIP provider.

Incidentally, I've tried the DIAX softphone on my laptop and that works
fine.


Ivor

On Dec 15, 1:59 am, "Ivor Jones" <i...@despammed.invalid> wrote:
[color=blue]
> Thanks, I'll give that a look. The problem is, some of the trouble
> we're having is intermittent, i.e. a call attempt will fail two or three
> times, then succeed on the next try.[/color]

Asterisk in most configurations logs most or all of what it does in
/var/log/asterisk. You can also increase debugging with 'iax2 debug'
from the console. Annoyingly enough it's not possible to debug an
individual IAX peer or trunk in the way you can with SIP :-(

On Dec 15, 1:59 am, "Ivor Jones" <i...@despammed.invalid> wrote:
[color=blue]
> Thanks, I'll give that a look. The problem is, some of the trouble
> we're having is intermittent, i.e. a call attempt will fail two or three
> times, then succeed on the next try.[/color]

Asterisk in most configurations logs most or all of what it does in
/var/log/asterisk. You can also increase debugging with 'iax2 debug'
from the console. Annoyingly enough it's not possible to debug an
individual IAX peer or trunk in the way you can with SIP :-(

On Dec 15, 1:59 am, "Ivor Jones" <i...@despammed.invalid> wrote:
[color=blue]
> Thanks, I'll give that a look. The problem is, some of the trouble
> we're having is intermittent, i.e. a call attempt will fail two or three
> times, then succeed on the next try.[/color]

Asterisk in most configurations logs most or all of what it does in
/var/log/asterisk. You can also increase debugging with 'iax2 debug'
from the console. Annoyingly enough it's not possible to debug an
individual IAX peer or trunk in the way you can with SIP :-(

Ivor Jones wrote:[color=blue]
> "Thomas Kenyon" <tom@art-it-services.co.uk> wrote in
> message news:mBxgh.11945$Qa6.3157@newsfe6-gui.ntli.net[color=green]
>> Ivor Jones wrote:[color=darkred]
>>> "David Cook" <david.cook@jpcompserv.co.uk> wrote in
>>> message news:4581b821$0$761$5a6aecb4@news.aaisp.net.uk[/color][/color]
>
> [snip]
>[color=green][color=darkred]
>>>> Try IDEFISK from [url]http://www.asteriskguru.com[/url]. If this
>>>> works then unfortunately it is your ATA.
>>> Thanks, I'll give that a look. The problem is, some of
>>> the trouble we're having is intermittent, i.e. a call
>>> attempt will fail two or three times, then succeed on
>>> the next try.[/color]
>> Is there a qualify= line in the iax.conf entry on the
>> remote host? Are you registering to the remote host or
>> are you using static hosts?[/color]
>
> I don't know about qualify= as I'm not at the remote end and my knowledge
> of Asterisk/Linux is virtually non-existent..! However I will ask and let
> you know. What should be in that line..?
>
> Using registration as you would to a normal VoIP provider.
>[/color]
In this situation, normal is only defined by your setup, if you both
have static IPs then you wouldn't want to register. (registrations are
quite uncommon with iax, so it wouldn't surprise me if the registration
code in the ATA hasn't been exhaustively tested).

The only VoIP providers I use that will use iax to terminate to you,
(gradwell and voiptalk) do not support registrations. (afaik).

It would also be prudent (if the ATA supports it) to use RSA
authentication. (if you don't know, ask).
[color=blue]
> Incidentally, I've tried the DIAX softphone on my laptop and that works
> fine.
>[/color]