UKVoIPTalk.com

Im hoping this doesnt turn in to a Dex vs Ivor thread but after last weeks
thread I thought Id report on the following -

Yesterday and today my incoming Sipgate no has been plagued by the worst
drop outs ever to the point where I've had to put down the phone several
times. Ive then called the caller back using my voip.co.uk outgoing number
and had a crystal clear connection every time. Same phone, same ATA, same
cable connection. The conclusion I have to reach from this is that it cant
be settings as all the equipment my end is the same - it has to be ther
server end.

I've been a staunch supporter of Sipgate for a couple of years and
recommended them to quite a few people but enough's enough. I hope they sort
out their issues but this is once too often for me. I'm sure voip.co.uk
arent spotless but at the moment their performance far outweighs Sipgates.

Roger wrote:[color=blue]
> Im hoping this doesnt turn in to a Dex vs Ivor thread but after last
> weeks thread I thought Id report on the following -
>
> Yesterday and today my incoming Sipgate no has been plagued by the worst
> drop outs ever to the point where I've had to put down the phone several
> times. Ive then called the caller back using my voip.co.uk outgoing
> number and had a crystal clear connection every time. Same phone, same
> ATA, same cable connection. The conclusion I have to reach from this is
> that it cant be settings as all the equipment my end is the same - it
> has to be ther server end.
>
> I've been a staunch supporter of Sipgate for a couple of years and
> recommended them to quite a few people but enough's enough. I hope they
> sort out their issues but this is once too often for me. I'm sure
> voip.co.uk arent spotless but at the moment their performance far
> outweighs Sipgates.[/color]

And you just need to wait for their 'new platform' to be rolled out
(early next year) to get even better services, including voicemail
improvements and fax.

Nope, I don't work for them - just one happy voip.co.uk customer passing
on the good news they have given me.

On Tue, 12 Dec 2006 20:30:53 GMT, "Roger" <roger@rwbarrett.co.uk>
wrote:

[color=blue]
>I've been a staunch supporter of Sipgate for a couple of years and
>recommended them to quite a few people but enough's enough. I hope they sort
>out their issues but this is once too often for me. I'm sure voip.co.uk
>arent spotless but at the moment their performance far outweighs Sipgates.[/color]
And always as but you see with v.c.u you have to pay a LITLE money for
Roger, Ivor on the other hand wants free service free local number
free everything so he has to put up with a rubbish service although he
is constantly saying his service is perfect and incidently I think
voipfone.co.uk is slightly better than v.c.u .

Thus spaketh Roger:[color=blue]
> Im hoping this doesnt turn in to a Dex vs Ivor thread but after last
> weeks thread I thought Id report on the following -
>
> Yesterday and today my incoming Sipgate no has been plagued by the
> worst drop outs ever to the point where I've had to put down the
> phone several times. Ive then called the caller back using my
> voip.co.uk outgoing number and had a crystal clear connection every
> time. Same phone, same ATA, same cable connection. The conclusion I
> have to reach from this is that it cant be settings as all the
> equipment my end is the same - it has to be ther server end.
>
> I've been a staunch supporter of Sipgate for a couple of years and
> recommended them to quite a few people but enough's enough. I hope
> they sort out their issues but this is once too often for me. I'm
> sure voip.co.uk arent spotless but at the moment their performance
> far outweighs Sipgates.[/color]


Is this drop-out problem only happing on incoming calls or outgoing too?


--
60 day free DVD rental: [url]www.southeastbirmingham.co.uk/dvd[/url]

Bypass wrote:
[color=blue]
> And you just need to wait for their 'new platform' to be rolled out
> (early next year) to get even better services, including voicemail
> improvements and fax.[/color]

Next year? Damn, I was hoping they had it ready by christmas.. Oh well. :)

Another happy voip.co.uk customer, btw.

Thus spaketh Scope:[color=blue]
> Bypass wrote:
>[color=green]
>> And you just need to wait for their 'new platform' to be rolled out
>> (early next year) to get even better services, including voicemail
>> improvements and fax.[/color]
>
> Next year? Damn, I was hoping they had it ready by christmas.. Oh
> well. :)
> Another happy voip.co.uk customer, btw.[/color]

Is it possible to switch voicemail off with voip.co.uk ? One thing that
annoys me with some VoIP providers is the forced use of voicemail and
not being able to turn it off.


--
60 day free DVD rental: [url]www.southeastbirmingham.co.uk/dvd[/url]
Mobile Offers: [url]www.southeastbirmingham.co.uk/payg[/url]

{{{{{Welcome}}}}} wrote:[color=blue]
> Thus spaketh Scope:[color=green]
>> Bypass wrote:
>>[color=darkred]
>>> And you just need to wait for their 'new platform' to be rolled out
>>> (early next year) to get even better services, including voicemail
>>> improvements and fax.[/color]
>>
>> Next year? Damn, I was hoping they had it ready by christmas.. Oh
>> well. :)
>> Another happy voip.co.uk customer, btw.[/color]
>
> Is it possible to switch voicemail off with voip.co.uk ? One thing that
> annoys me with some VoIP providers is the forced use of voicemail and
> not being able to turn it off.
>
>[/color]
Yes sure.. Im not using their voice mail at the moment..

More info can be found here:

[url]http://www.voip.co.uk/tech/?link=xhtml:mwi.config[/url]

"Roger" <roger@rwbarrett.co.uk> wrote in message
news:1kEfh.9730$n36.8948@newsfe7-gui.ntli.net[color=blue]
> Im hoping this doesnt turn in to a Dex vs Ivor thread[/color]

Well it wouldn't have been if you hadn't said that..!

I refuse to accept any responsibility for what Mr. Ronald Chew will now
spew forth.

Ivor

On Wed, 13 Dec 2006 00:01:20 -0000, "Ivor Jones"
<ivor@despammed.invalid> wrote:
[color=blue]
>
>
>"Roger" <roger@rwbarrett.co.uk> wrote in message
>news:1kEfh.9730$n36.8948@newsfe7-gui.ntli.net[color=green]
>> Im hoping this doesnt turn in to a Dex vs Ivor thread[/color]
>
>Well it wouldn't have been if you hadn't said that..!
>
>I refuse to accept any responsibility for what Mr. Ronald Chew will now
>spew forth.
>
>Ivor[/color]
I think that voip.co.uk offer a reliable service. Their voicemail is
crap but then I don't use it.
Where they have fallen down, for me, is on the web site software. Back
in March/April time the charging went wrong. I have made various pleas
for my account balance to be corrected but there has been no
improvement. I wasn't prepared to credit my account, for another year,
until it was - I am still waiting. Hence, I am now using Vyke and,
I think, I will do so for at least the next 6 months. I may go back to
voip.co.uk if they sort out my account. The admin always replies to
emails but, I am sorry to say, that the technical side is lacking. The
admin says that the tech side will do something but they don't in my
experience. It must have been at the beginning of the year when I was
told the voicemail was going to be improved - it hasn't altered a jot.
I still think that voip.co.uk are good but they do need to get their
act together and not make false promises to customers.
In my experience it is better to say no to a customer than make a
false promise. It is also a good idea to add time to when an outcome
can be expected - if can you deliver before the date then the customer
is especially pleased.


Remove 'no_spam_' from email address.

On Wed, 13 Dec 2006 10:33:41 GMT, Brian A
<no_spam_bca1000@hotmail.com> wrote:

[color=blue]
>Where they have fallen down, for me, is on the web site software. Back
>in March/April time the charging went wrong. I have made various pleas
>for my account balance to be corrected but there has been no
>improvement. I wasn't prepared to credit my account, for another year,
>until it was - I am still waiting. Hence, I am now using Vyke and,
>I think, I will do so for at least the next 6 months. I may go back to
>voip.co.uk if they sort out my account. The admin always replies to
>emails but, I am sorry to say, that the technical side is lacking.[/color]
Couldn't have put it better Brian I had a similar experience with them
which is why I no longer use them, I will stick with voipfone.co.uk
who I have yet to find any fault with after many months of being a
customer .