UKVoIPTalk.com

On Thu, 23 Nov 2006 20:39:26 GMT, "Mick" <jev@,jb.com> wrote:
[color=blue]
>ACDeag wrote:
>[color=green]
>> Mick was thinking very hard :[color=darkred]
>> > For a couple of months now, I have been using Sipgate as my telecom
>> > provider with a mobile as backup.
>> >
>> > I usewd to have an NTL phone line.
>> >
>> > I have NTL 4Mb service on my broadband - the computer is often
>> > switched off most of the day.
>> >
>> > I use a Sipura 1001 ATA connected to a Belkin wireless router via a
>> > Teryon modem.
>> >
>> > I have tried all sorts of settings in the Sipura config to rid
>> > myself of the problem - but my wife and family are demanding a
>> > return to NTL phone line as the Sipgate service constantly drops
>> > fragments of conversation - and as cheap as it is compared to
>> > alndline rentakl, it's no damn good if you cannot hold a
>> > conversation.
>> >
>> > I'm desperately holding out against the family as I love technology
>> > and this SHOULD work!
>> >
>> > Any last gasp ideas abouit what the problem might be? I have
>> > switched codecs / enabled / disbaled QoS / done this and that re
>> > jitter levels and all sorts.
>> >
>> > Anybody else had this issue and managed to sort it?
>> >
>> > Regards
>> >
>> > Mick[/color]
>>
>> Why not make a one off outlay and buy an adapter from [url]www.voip.co.uk[/url],
>> and using their service. I have had no problems.
>>
>> I suspect part of your problems may be because the adapter is plugged
>> into the router, it is better if the adapter sits between the modem
>> and router.[/color]
>
>Folks
>
>Thnaks for all the replies - I'm now very seriously considering a move
>to voip.co.uk - but I'm also interested in how I might place my ATA
>between the modem and router.
>Just how would I do this? At present I have an ethernet cable from the
>modem to the router - can't see how to 'break' into this.[/color]
The answer is YOU DON'T.
Leave the cable from your modem to the router exactly as it is. Then
take a cable from one of your router outputs, assuming you have a
spare output, to the SPA-1001 ATA. In the router settings you may
need to forward some ports or, alternatively, set your DMZ to the IP
address of your ATA. It is a good idea, IMO, to disable DHCP in the
ATA settings and, instead, to set your ATA to a static IP address. To
make this easy you can choose the IP address given to it currently
(get it to announce the IP in audio on the phone handset) In the ATA
settings you can set both the ' Primary DNS' and 'Gateway' to the IP
address of the router.
Hope this help, if not come back for more :-)

Remove 'no_spam_' from email address.

"Brian A" <no_spam_bca1000@hotmail.com> wrote in message
news:ulubm2pftn5g03nhqk3jteaevvuth2bif8@4ax.com

[snip]
[color=blue]
> There is nothing wrong with the SPA 1001.
> There is nothing wrong with SIP voip.
> It is likely that there is nothing wrong with your NTL
> connection. However, you were unlucky in picking SIPGATE
> - you only need to Google the groups to find the mass
> dissatifaction with Sipgate (sorry Ivor). Sipgate was the
> first voip service I tried and I soon gave it up, others
> have done the same.[/color]

At the risk of inviting Dexter to another Sipgate bashing session, why are
you so quick to blame them..? I have used them for 2 years and have never
once suffered from this particular problem. Yes, Sipgate have had more
than their fair share of difficulties, but the majority of the problems
I've had cannot be laid at their door.

Problems with audio on SIP are nearly always due to (mis) configuration.
Try the 1001 (I have one and it works fine) on another ADSL connection and
see if you get the same problem.

Ivor

ACDeag wrote:
[color=blue]
> Mick wrote on 23/11/2006 :[color=green]
> > For a couple of months now, I have been using Sipgate as my telecom
> > provider with a mobile as backup.
> >
> > I usewd to have an NTL phone line.
> >
> > I have NTL 4Mb service on my broadband - the computer is often
> > switched off most of the day.
> >
> > I use a Sipura 1001 ATA connected to a Belkin wireless router via a
> > Teryon modem.
> >
> > I have tried all sorts of settings in the Sipura config to rid
> > myself of the problem - but my wife and family are demanding a
> > return to NTL phone line as the Sipgate service constantly drops
> > fragments of conversation - and as cheap as it is compared to
> > alndline rentakl, it's no damn good if you cannot hold a
> > conversation.
> >
> > I'm desperately holding out against the family as I love technology
> > and this SHOULD work!
> >
> > Any last gasp ideas abouit what the problem might be? I have
> > switched codecs / enabled / disbaled QoS / done this and that re
> > jitter levels and all sorts.
> >
> > Anybody else had this issue and managed to sort it?
> >
> > Regards
> >
> > Mick[/color]
>
> Have you added the Sipura to the router's DMZ that may solve your
> problems as well.[/color]

Hi.

yes, had done that.
I had also disbaled DHCP and allocated a static IP address as I have
for all my home network elements.

Rather than buy new hardware, I have set myself up with a voip.co.uk
account - so will use the second line capability on the ATA to run this
and see if that makes a difference.

Mick

--

Brian A wrote:
[color=blue]
> On Thu, 23 Nov 2006 20:39:26 GMT, "Mick" <jev@,jb.com> wrote:
>[color=green]
> > ACDeag wrote:
> >[color=darkred]
> >> Mick was thinking very hard :
> >> > For a couple of months now, I have been using Sipgate as my[/color][/color]
> telecom >> > provider with a mobile as backup.[color=green][color=darkred]
> >> >
> >> > I usewd to have an NTL phone line.
> >> >
> >> > I have NTL 4Mb service on my broadband - the computer is often
> >> > switched off most of the day.
> >> >
> >> > I use a Sipura 1001 ATA connected to a Belkin wireless router[/color][/color]
> via a >> > Teryon modem.[color=green][color=darkred]
> >> >
> >> > I have tried all sorts of settings in the Sipura config to rid
> >> > myself of the problem - but my wife and family are demanding a
> >> > return to NTL phone line as the Sipgate service constantly drops
> >> > fragments of conversation - and as cheap as it is compared to
> >> > alndline rentakl, it's no damn good if you cannot hold a
> >> > conversation.
> >> >
> >> > I'm desperately holding out against the family as I love[/color][/color]
> technology >> > and this SHOULD work![color=green][color=darkred]
> >> >
> >> > Any last gasp ideas abouit what the problem might be? I have
> >> > switched codecs / enabled / disbaled QoS / done this and that re
> >> > jitter levels and all sorts.
> >> >
> >> > Anybody else had this issue and managed to sort it?
> >> >
> >> > Regards
> >> >
> >> > Mick
> >>
> >> Why not make a one off outlay and buy an adapter from[/color][/color]
> [url]www.voip.co.uk[/url], >> and using their service. I have had no problems.[color=green][color=darkred]
> >>
> >> I suspect part of your problems may be because the adapter is[/color][/color]
> plugged >> into the router, it is better if the adapter sits between
> the modem >> and router.[color=green]
> >
> > Folks
> >
> > Thnaks for all the replies - I'm now very seriously considering a
> > move to voip.co.uk - but I'm also interested in how I might place
> > my ATA between the modem and router.
> > Just how would I do this? At present I have an ethernet cable from
> > the modem to the router - can't see how to 'break' into this.[/color]
> The answer is YOU DON'T.
> Leave the cable from your modem to the router exactly as it is. Then
> take a cable from one of your router outputs, assuming you have a
> spare output, to the SPA-1001 ATA. In the router settings you may
> need to forward some ports or, alternatively, set your DMZ to the IP
> address of your ATA. It is a good idea, IMO, to disable DHCP in the
> ATA settings and, instead, to set your ATA to a static IP address. To
> make this easy you can choose the IP address given to it currently
> (get it to announce the IP in audio on the phone handset) In the ATA
> settings you can set both the ' Primary DNS' and 'Gateway' to the IP
> address of the router.
> Hope this help, if not come back for more :-)
>
> Remove 'no_spam_' from email address.[/color]

Thanks Brian

I had already done as you suggested as my entire network at home has
static IP addresses.

I've signed up with voip.co.uk and will uise line 2 on the ATA to see
if it make any difference.

Mick

--

Phil Thompson wrote:
[color=blue]
> speedtest.bbmax.co.uk[/color]

Download was 5535kbps and upload was 467 kbps

I subscribe to the 4Mb NTL service on cable

Mick

--

On Fri, 24 Nov 2006 01:54:09 -0000, "Ivor Jones"
<ivor@despammed.invalid> wrote:
[color=blue]
> I have used them for 2 years and have never
>once suffered from this particular problem.[/color]

as you say you hardly make any calls is this a representative sample ?

Phil
--

Usenet spam eaten by a Hamster [url]http://www.tglsoft.de/[/url]
No more cable clowns :-))
Please do not feed or re-quote the trolls.

ACDeag wrote:
[color=blue]
> Mick wrote on 23/11/2006 :[color=green]
> > For a couple of months now, I have been using Sipgate as my telecom
> > provider with a mobile as backup.
> >
> > I usewd to have an NTL phone line.
> >
> > I have NTL 4Mb service on my broadband - the computer is often
> > switched off most of the day.
> >
> > I use a Sipura 1001 ATA connected to a Belkin wireless router via a
> > Teryon modem.
> >
> > I have tried all sorts of settings in the Sipura config to rid
> > myself of the problem - but my wife and family are demanding a
> > return to NTL phone line as the Sipgate service constantly drops
> > fragments of conversation - and as cheap as it is compared to
> > alndline rentakl, it's no damn good if you cannot hold a
> > conversation.
> >
> > I'm desperately holding out against the family as I love technology
> > and this SHOULD work!
> >
> > Any last gasp ideas abouit what the problem might be? I have
> > switched codecs / enabled / disbaled QoS / done this and that re
> > jitter levels and all sorts.
> >
> > Anybody else had this issue and managed to sort it?
> >
> > Regards
> >
> > Mick[/color]
>
> Have you added the Sipura to the router's DMZ that may solve your
> problems as well.[/color]

Wow! What a difference!

Easy to set up on the SPA1001 as a second line and then set as the
default line - so wifey doesn't have to dial # - wife had long call on
Voip.co.uk and was smiling throughout (no dropped conversations)- so
once I have some minor tech q's sorted out with the Voip.co.uk help
team (stuff like DTMF setting / STUN servers etc), I shall be stress
free!

The only down side is that I will have to face the barrage of laughter
from mates and family who will insist that they were right all along
("crap internet phone - just pay for a phone line like the rest of us")
..... and then I will have the battle of rebutting all that when I
explain all I did was change Voip provider... so HA! ..... oh what it
is to live the life of 'gadget man' - but hey - what a saving on the
bills!!

Thanks folks for all your assistance - very much appreciated.

Regards to you all

Mick

--

Mick wrote:[color=blue]
> Phil Thompson wrote:
>[color=green]
>> speedtest.bbmax.co.uk[/color]
>
> Download was 5535kbps and upload was 467 kbps
>
> I subscribe to the 4Mb NTL service on cable
>
> Mick
>[/color]
Dont worry about the speed.. I was using VoIP without any problems when
I was on a 1mb NTL Line. Perhaps make sure there is no heavy downloads
(especially P2P) running when you experience the problems.

"Phil Thompson" <phil.thompson@spamcop.net> wrote in
message news:50ddm2hcsop56eo7tamaddc5ujj3e6foqg@4ax.com[color=blue]
> On Fri, 24 Nov 2006 01:54:09 -0000, "Ivor Jones"
> <ivor@despammed.invalid> wrote:
>[color=green]
> > I have used them for 2 years and have never
> > once suffered from this particular problem.[/color]
>
> as you say you hardly make any calls is this a
> representative sample ?
>
> Phil[/color]

I said I hardly make any PSTN calls. I make plenty of callls to other
Sipgate users and also receive calls.

My speaking clock on 1431320 (020 7043 1320) also receives a fair few
calls and nobody has ever reported this problem on that line either.

Ivor

"Mick" <jev@,jb.com> wrote in message
news:NYy9h.53806$TH3.1177@newsfe2-gui.ntli.net...[color=blue]
> ACDeag wrote:
>[color=green]
>> Mick wrote on 23/11/2006 :[color=darkred]
>> > For a couple of months now, I have been using Sipgate as my telecom
>> > provider with a mobile as backup.
>> >
>> > I usewd to have an NTL phone line.
>> >
>> > I have NTL 4Mb service on my broadband - the computer is often
>> > switched off most of the day.
>> >
>> > I use a Sipura 1001 ATA connected to a Belkin wireless router via a
>> > Teryon modem.
>> >
>> > I have tried all sorts of settings in the Sipura config to rid
>> > myself of the problem - but my wife and family are demanding a
>> > return to NTL phone line as the Sipgate service constantly drops
>> > fragments of conversation - and as cheap as it is compared to
>> > alndline rentakl, it's no damn good if you cannot hold a
>> > conversation.
>> >
>> > I'm desperately holding out against the family as I love technology
>> > and this SHOULD work!
>> >
>> > Any last gasp ideas abouit what the problem might be? I have
>> > switched codecs / enabled / disbaled QoS / done this and that re
>> > jitter levels and all sorts.
>> >
>> > Anybody else had this issue and managed to sort it?
>> >
>> > Regards
>> >
>> > Mick[/color]
>>
>> Have you added the Sipura to the router's DMZ that may solve your
>> problems as well.[/color]
>
> Wow! What a difference!
>
> Easy to set up on the SPA1001 as a second line and then set as the
> default line - so wifey doesn't have to dial # - wife had long call on
> Voip.co.uk and was smiling throughout (no dropped conversations)- so
> once I have some minor tech q's sorted out with the Voip.co.uk help
> team (stuff like DTMF setting / STUN servers etc), I shall be stress
> free!
>
> The only down side is that I will have to face the barrage of laughter
> from mates and family who will insist that they were right all along
> ("crap internet phone - just pay for a phone line like the rest of us")
> .... and then I will have the battle of rebutting all that when I
> explain all I did was change Voip provider... so HA! ..... oh what it
> is to live the life of 'gadget man' - but hey - what a saving on the
> bills!!
>
> Thanks folks for all your assistance - very much appreciated.
>
> Regards to you all
>
> Mick
>
> --
>[/color]
Interesting Mick
I use voip.co.uk for outgoing and sipgate for incoming (on an NTL 10 MB
line) - never have a problem when I dial out but almost always when I
receive. Ive used sipgate for nearly 2 years (so am hardly a basher) but
they do seem to be falling behind now compared to the other providers.