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Question About Vonage

This is a discussion on Question About Vonage within the uk.telecom.voip forums, part of the Newsgroup Forums category; I'm looking to get away from instant messaging and getting a dedicated residential VOIP service and Vonage is probably ...


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  #1 (permalink)  
Old 12-11-2006, 15:28
Anthony Thornton
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Default Question About Vonage

I'm looking to get away from instant messaging and getting a dedicated
residential VOIP service and Vonage is probably the one I'll go for.

My question is about international call charges. Is this paid in arrears or
in advance and if it is in arrears is there an advance payment option, i.e.
PAYG

Thanks


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  #2 (permalink)  
Old 12-11-2006, 15:48
ACDeag
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Default Re: Question About Vonage

Anthony Thornton explained :[color=blue]
> I'm looking to get away from instant messaging and getting a dedicated
> residential VOIP service and Vonage is probably the one I'll go for.
>
> My question is about international call charges. Is this paid in arrears or
> in advance and if it is in arrears is there an advance payment option, i.e.
> PAYG
>
> Thanks[/color]

Have you looked at [url]www.voip.co.uk[/url] cheaper than Vonage, depends whether
you want inclusive daytime calls.


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  #3 (permalink)  
Old 12-11-2006, 16:09
John Blessing
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Default Re: Question About Vonage

"Anthony Thornton" <kewl1uk@ntlworld.com> wrote in message
news:j4H5h.4618$bC3.3064@newsfe7-win.ntli.net...[color=blue]
> I'm looking to get away from instant messaging and getting a dedicated
> residential VOIP service and Vonage is probably the one I'll go for.
>
> My question is about international call charges. Is this paid in arrears
> or in advance and if it is in arrears is there an advance payment option,
> i.e. PAYG
>
> Thanks[/color]

Arrrears, you register a credit card with your account. Don't think there is
an advance payment option.

--
John Blessing

[url]http://www.LbeHelpdesk.com[/url] - Help Desk software priced to suit all
businesses
[url]http://www.room-booking-software.com[/url] - Schedule rooms & equipment bookings
for your meeting/class over the web.
[url]http://www.lbetoolbox.com[/url] - Remove Duplicates from MS Outlook, find/replace,
send newsletters



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  #4 (permalink)  
Old 12-11-2006, 16:40
M.Dexter@blueyonder.co.uk
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Posts: n/a
Default Re: Question About Vonage

On Sun, 12 Nov 2006 15:28:15 GMT, "Anthony Thornton"
<kewl1uk@ntlworld.com> wrote:
[color=blue]
>I'm looking to get away from instant messaging and getting a dedicated
>residential VOIP service and Vonage is probably the one I'll go for.
>
>My question is about international call charges. Is this paid in arrears or
>in advance and if it is in arrears is there an advance payment option, i.e.
>PAYG[/color]
No paid in arrears but if it is mainly international calls you are
making why not go for sip discount or one of the other offering from
the same group.
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  #5 (permalink)  
Old 12-11-2006, 22:11
Anthony Thornton
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Default Re: Question About Vonage

[color=blue]
> Have you looked at [url]www.voip.co.uk[/url] cheaper than Vonage, depends whether
> you want inclusive daytime calls.
>[/color]
I looked at voip.co.uk but I don't really understand how to set it up. The
Vonage web site is easier to understand for a newbie like myself. I don't
have a router but an NTL 250 modem connected to the Ethernet port.
Information from both Vonage and NTL says that all I do is whack a router
between the modem and my Ethernet port, plug in a regular telephone and go.
The other consideration is start up costs: With Vonage it's £37 which
includes the Motorola router.


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  #6 (permalink)  
Old 12-11-2006, 23:18
M.Dexter@blueyonder.co.uk
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Default Re: Question About Vonage

On Sun, 12 Nov 2006 22:11:06 GMT, "Anthony Thornton"
<kewl1uk@ntlworld.com> wrote:

[color=blue]
> With Vonage it's £37 which
>includes the Motorola router.
>[/color]
Plus of course the 7.99 delivery charge on top and a further 7.00 to
return it by RM recorded Delivery if you leave before 12 months are
up, I am not having a go at Vonage far from it just the opposite in
fact mainly pointing out the costs which they don't tell you about .

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  #7 (permalink)  
Old 13-11-2006, 01:00
Polly
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Default Re: Question About Vonage

On Sun, 12 Nov 2006 15:48:08 GMT, ACDeag postulated:
[color=blue]
>Have you looked at [url]www.voip.co.uk[/url] cheaper than Vonage, depends whether
>you want inclusive daytime calls.[/color]

Whether [url]www.voip.co.uk[/url] is cheaper or not depends on the customer's
profile of calling. There are other considerations too, like whether
the customer wants a straightforward "plug in and go" or likes to play
with lots of adapter settings.

If your name is "Ivor" then undoubtedly Sipgate is the only viable
option. If your name is "Dexter" then Vonage comes out on top. You
cannot simply make a blanket statement suggesting one or other without
knowing more.


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  #8 (permalink)  
Old 13-11-2006, 02:19
Ivor Jones
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Default Re: Question About Vonage

"Polly" <me@privacy.net> wrote in message
news:pegfl29mv0g6d0qska65nteg6dg4bvunrd@4ax.com[color=blue]
> On Sun, 12 Nov 2006 15:48:08 GMT, ACDeag postulated:
>[color=green]
> > Have you looked at [url]www.voip.co.uk[/url] cheaper than Vonage,
> > depends whether you want inclusive daytime calls.[/color]
>
> Whether [url]www.voip.co.uk[/url] is cheaper or not depends on the
> customer's profile of calling. There are other
> considerations too, like whether the customer wants a
> straightforward "plug in and go" or likes to play with
> lots of adapter settings.
>
> If your name is "Ivor" then undoubtedly Sipgate is the
> only viable option.[/color]

Please don't put words into my mouth, I have never said that. I use
Sipgate, true; I recommend them, again true. I also use other systems,
notably Gradwell and FWD, so Sipgate are by no means my only option.
However, due to their pricing and practice of locking equipment, it is
also true I wouldn't use Vonage. However if it works for you, who am I to
stop you..?!
[color=blue]
> If your name is "Dexter" then Vonage
> comes out on top. You cannot simply make a blanket
> statement suggesting one or other without knowing more.[/color]

Indeed.

Ivor


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  #9 (permalink)  
Old 13-11-2006, 10:40
Brian A
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Default Re: Question About Vonage

On Sun, 12 Nov 2006 16:40:33 GMT, [email]M.Dexter@blueyonder.co.uk[/email] wrote:
[color=blue]
>On Sun, 12 Nov 2006 15:28:15 GMT, "Anthony Thornton"
><kewl1uk@ntlworld.com> wrote:
>[color=green]
>>I'm looking to get away from instant messaging and getting a dedicated
>>residential VOIP service and Vonage is probably the one I'll go for.
>>
>>My question is about international call charges. Is this paid in arrears or
>>in advance and if it is in arrears is there an advance payment option, i.e.
>>PAYG[/color]
>No paid in arrears but if it is mainly international calls you are
>making why not go for sip discount or one of the other offering from
>the same group.[/color]
A mention was made about voip.co.uk earlier in this thread. I do
recognise that one of THE main selling points of Vonage is that it is,
apparently, plug and play. People also look at the apparently smaller,
initial cash layout - though Dexter has pointed out that it isn't as
small as it seems.
Am I not right though that most of the 'main' UK players sell ATAs
ready configured for their service if you buy from them, but with the
advantage that the ATAs are not locked ?
By the 'main' players, with no 'line rental', I am referring to
voip.co.uk, voiptalk.org and voipfone.co.uk.
Presumably, if you buy from one of these VSPs the only problem you
might encounter is that you may have to forward ports in your router,
or set up DMZ. Further, I think al these VSPs would offer some email
support to get you up and running. If you are totally non-tech then,
yes, go for Vonage but you will pay more in the long run unless you
make heavy use of your phone. Further, I am well aware that there are
many people who really don't care too much at all about their on-going
expenditure so Vonage, for them, is the best to go for.
Remove 'no_spam_' from email address.
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  #10 (permalink)  
Old 13-11-2006, 12:44
ACDeag
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Posts: n/a
Default Re: Question About Vonage

Anthony Thornton laid this down on his screen :[color=blue][color=green]
>> Have you looked at [url]www.voip.co.uk[/url] cheaper than Vonage, depends whether
>> you want inclusive daytime calls.
>>[/color]
> I looked at voip.co.uk but I don't really understand how to set it up. The
> Vonage web site is easier to understand for a newbie like myself. I don't
> have a router but an NTL 250 modem connected to the Ethernet port.
> Information from both Vonage and NTL says that all I do is whack a router
> between the modem and my Ethernet port, plug in a regular telephone and go.
> The other consideration is start up costs: With Vonage it's £37 which
> includes the Motorola router.[/color]

You do not have to set it up, the box they send you is already
configured, you just plug it into your modem, plug your router into the
voip box and plug a phone into the voip box. Support is very good as
well.

With Vonage remember that supoport is in the US, some departments are
only available 1pm-11pm our time.


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