Okay,

Right, haven't used this device before, so you need to fill me in a little more on your setup.

Fire everything you think may be handy over.

net connection
network setup (router modem etc...)
firewall setup
operating system
actual phone connection method (USB or ethernet)
software setup (what supplied software have you installed)
driver setup (did you install these, was the install sucessfull, do you have yellow "?" in the device manager)

P.S. does this device work properly if you remove it from your computer completely, and just use it over PSTN (looks like is has that facility)?

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