Re: What do you want from a VOIP provider
I have to reply to myself because the thread is so long. I dont want to
start a "spam war". Ivor, I live in London and I dont spam. My email address
is invalid, just like yours. I do have a rarely used yahoo address which you
can contact me directly on - if you wish. its meshcode at xxxxxhoo.co.uk. I
have read the whole thread and I will condense the wish list and reply to
all.
HOWEVER, one thing worries me and maybe you guys can tell me how to manage
it....SUPPORT !!
How can I provide proper live person on the phone (note I said person, not
cretin) with some knowledge and keep the service reasonably priced. I know
what people think about non-UK call centres so lets not even go there!
Most of the things required are usually sourced from BT Wholesale and I will
surely try to provide a good service.
Second thing - how does the provider improve the sound quality when so much
of it depends on the connection from the end user?
Bart.
Still not giving away any details of websites etc.
Not even asking for Beta Testers.
Certainly Doesnt want Ivor to be a Beta Tester.
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