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Old 24-05-2007, 11:00
RH
 
Posts: n/a
Default Re: What do you want from a VOIP provider

"Infant Newbie" <infant@newbie.new> wrote in message
news:f305k2$fij$1@news.freedom2surf.net...[color=blue]
> We will launch a new VOIP service soon. We are sounding out u guys n gals
> in this newsgroup! Tell me what you would like from our service - OR
> FOREVER HOLD YOUR PEACE :-)
>
> Any takers?
> The Management.[/color]

Not sure why other have been so against your post as most people complain
companies do not listen to what potential customer want. Maybe if SIPGATE
had some respect for their customers and listen to them, they would not get
so slagged off on here.

My Needs;

I use VOIP for work, the service I need has to be rock solid, easy to
administer and with lots of functions. cost is an issue in that it should
be value for money
not cheap.

Features I like/would like in a service :
PSTN fallover/divert
Voicemail Configuration - on/off when to kick in
Decent range of DID not 0870 numbers - Willing to pay for
Competive Call charges, not silly free calls or silly overprices 20p/m
mobile calls
Work with Trixbox/Asterisk
Callme URL

Extra functions
If you can incorporate PBX type functions at a good rate then you will have
a winner, functions like :
blacklist
IVR
Call routing
On Hold Music
If you can do prompts via text files like callagenix do (not a voip provider
but a virtual pbx company) that would be great

Just some thoughts,


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