Even though im UK based I used Vonage US when they were first conceived.

As with all huge companies, i found them excellent when they were new, and as they have grow I’ve found that their service has degraded.

Advanced functions have been removed in favour of simple "user friendly" functions - most likely to ease the strain on their support system.

I haven't used them in a while, but im under the impression you have to use their hardware with their service.

Also like all large companies, upfront they seem cheap, until you find out that everything you do to your account has at least a £15 admin charge. You'll find there is a huge cancellation charge too.

IMHO, vonage is a great next step on from skype, but if you know what your doing with VoIP I’d go for a different provider.

Matt :roll:

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