"harrogate3" <harrogate3@ntlworld.com> wrote in message
news:GbGHh.27650$fa.26769@newsfe1-win.ntli.net[color=blue]
> Greetings,
>
> I have just signed up with voip.co.uk and pending getting
> an ATA I'm trying to use the X-Lite softphone (also I
> note supplied with Sipgate.)[/color]

If you open a Sipgate account you can download a pre-configured version of
X-Lite. Maybe worth a try to see if it's a provider issue.
[color=blue]
> Curiously it works perfectly with incoming calls -
> ringing, good both way audio, clears down OK - but I
> cannot, try as I may, get it to work outgoing. When I
> cold start X-Lite the screen shows 'discovering network'
> and then a few seconds later 'registering' followed
> finally by 'ready' and my account number.
>
> If I try to male a call it says 'calling' but after a
> while goes to 'disconnected - request timeout'
>
> Voip sent me a set-up file for X-lite which I had largely
> got right already. I am using ZoneAlarm (under XP Pro) as
> firewall to which I have added voip as a trusted site,
> and I am running through a Belkin F5D7230-4 wireless
> router although this particular PC is hard wired. My ISP
> is ntlworld.
>
> Anyone got any advice?[/color]

Have you enabled port forwarding from the router to the IP of the computer
you're running X-Lite on..? Try putting that machine in the router's DMZ
if it has one.

Ivor