Mick wrote:
[color=blue]
> Herman wrote:
>[color=green]
> > "Mick" <jev@,jb.com> wrote in message
> > news:Lzfmh.44030$UC.24010@newsfe5-win.ntli.net...[color=darkred]
> > > David Floyd wrote:
> > >
> > > > In message of Mon, 1 Jan 2007, Mick writes
> > >>> Mick wrote:
> > > > >
> > >>> > tkd wrote:
> > >>> >
> > >>>>> 400@-20;10(.375/.375/1)
> > >>> >
> > >>> >
> > >>> > Thanks - it was altready set to that.
> > >>> >
> > >>> > Mick
> > > > >
> > >>> .....but it hasn't cured the issue ....,.
> > > > >
> > >>> Mick
> > > > >
> > > >
> > > > I've always had this problem with voip.co.uk and not others. So
> > > > I don't think it can be the ATA - the ATA is not receiving the
> > > > correct signal to produce and engaged tone. Eventually you get
> > > > a 'time out' tone. It's never bothered me so I haven't raised a
> > > > ticket with voip.co.uk - have you?
> > > >
> > > > David
> > >
> > > No - not until now .........I'll keep you updated.
> > >
> > > Mick[/color]
> > Don't expect a quick response. I have a couple of support tickets
> > outstanding and chasers are going unanswered. I am hoping they get
> > back off their hols sometime soon...[/color]
>
> Well, I got an instant reply.
> They pointed me to a web site with tech answers for Sipura settings
> -unfortunately, my 1001 is already set up as per the tech site.
> I have replied to the ticket with that information and await an
> answer.
>
> Incidentally, I now have a tone when I pick the phone up that is
> on/off/on/off/on/off etc etc etc that I would say was engaged - but it
> doesn't stop me dialling out and it doesn't appear to be message
> waiting as I have cleared all those and still get the same tone.
>
> Mick[/color]

Ok - this is the response I got ......

"I am a bit stumped on the engaged tone problem you have. Do you have
the
ability to log your SIP messages on your device ? You should be bale to
see
that when calling an engaged number we send a packet like this:

Received from udp:80.249.108.21:5060 at 3/1/2007 10:14:45:670 (364
bytes):

SIP/2.0 480 Temporarily Unavailable
Via: SIP/2.0/UDP
192.168.0.120:2051;received=84.103.168.194;branch=z9hG4bK-ot33hkwcfea9;r
port
=2051
To: <sip:01908764186@proxy.voip.co.uk;user=phone>;tag=4db78e43
From: "SUPPORT"<sip:721448@proxy.voip.co.uk>;tag=6t6hea6oh5
Call-ID: 3c2680cbe7ef-8z9x24ib96uq@snom360-0004132323B9
CSeq: 2 INVITE
Content-Length: 0

The message sent is '480 Temporarily Unavailalbe'. Your device should
then
generate the tone to this message. If you are getting silence this will
be a
configuration issue on your device - unfortunately I am not familiar
enough
with this device to tell you where."

So .... my first question to the forum is ....... do I have the ability
to log SIP messages on my SIPURA 1001 - and if so how!?

Mick

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