Thread: no engaged tone
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  #8 (permalink)  
Old 02-01-2007, 21:47
Mick
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Posts: n/a
Default Re: no engaged tone

Herman wrote:
[color=blue]
> "Mick" <jev@,jb.com> wrote in message
> news:Lzfmh.44030$UC.24010@newsfe5-win.ntli.net...[color=green]
> > David Floyd wrote:
> >[color=darkred]
> > > In message of Mon, 1 Jan 2007, Mick writes
> >>> Mick wrote:
> > > >
> >>> > tkd wrote:
> >>> >
> >>>>> 400@-20;10(.375/.375/1)
> >>> >
> >>> >
> >>> > Thanks - it was altready set to that.
> >>> >
> >>> > Mick
> > > >
> >>> .....but it hasn't cured the issue ....,.
> > > >
> >>> Mick
> > > >
> > >
> > > I've always had this problem with voip.co.uk and not others. So I
> > > don't think it can be the ATA - the ATA is not receiving the
> > > correct signal to produce and engaged tone. Eventually you get a
> > > 'time out' tone. It's never bothered me so I haven't raised a
> > > ticket with voip.co.uk - have you?
> > >
> > > David[/color]
> >
> > No - not until now .........I'll keep you updated.
> >
> > Mick[/color]
> Don't expect a quick response. I have a couple of support tickets
> outstanding and chasers are going unanswered. I am hoping they get
> back off their hols sometime soon...[/color]

Well, I got an instant reply.
They pointed me to a web site with tech answers for Sipura settings
-unfortunately, my 1001 is already set up as per the tech site.
I have replied to the ticket with that information and await an answer.

Incidentally, I now have a tone when I pick the phone up that is
on/off/on/off/on/off etc etc etc that I would say was engaged - but it
doesn't stop me dialling out and it doesn't appear to be message
waiting as I have cleared all those and still get the same tone.

Mick

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