Bypass wrote:[color=blue]
> Just got my email from technical support saying that they've resolved
> the billing and Yearly Pack issues. They've credited my account with
> all the 'overcharged' calls, and as a goodwill gesture made an
> additional payment 'as a token of our appreciation of your patience'.
>
> Good on them.[/color]
Same here - nice to see a company admitting their problems and rewaring
patient customers.
For me, the 2 minute cut-off problem was more annoying/serious than the
billing issue.