In message <4oGdnQd-DJLmchXYRVnyhAA@brightview.com>, Bypass
<user@example.net> writes[color=blue]
>Just got my email from technical support saying that they've resolved
>the billing and Yearly Pack issues. They've credited my account with
>all the 'overcharged' calls, and as a goodwill gesture made an
>additional payment 'as a token of our appreciation of your patience'.
>
>Good on them.[/color]

I also got the same email.

--
DJ