On Sun, 17 Dec 2006 12:15:45 UTC, [email]M.Dexter@blueyonder.co.uk[/email] opined:[color=blue]
> On 17 Dec 2006 07:52:59 GMT, "Stan" <SPAM_FOILER@some.domain> wrote:
>
>[color=green]
> >That's exactly what I am afraid of. See my original description above.
> >The experience with the provisioning site was also the point at which
> >it became impossible to view the configuration screens, or to
> >otherwise communicate with the device.[/color]
>
> Have you thought of calling Linksys support or contacting them by
> email I am sure they could tell you if your pap is totally nackered or
> not and if it can be fixed how to do it .[/color]

I have an open request for help on the Linksys support line, and the
conversation has had several iterations since the middle of last week.
They are pondering at the moment, and I will probably hear more
tomorrow.

I have also laid out the problem with iConnect support (called
"Customer Care"), which has a slower iteration cycle than Linksys.
Their first reply was a very long message consisting entirely of
boilerplate and beginning with the assumption that I am not a paying
customer (I have in fact registered, paid, and can make calls from my
notebook machine, which I told them in my initial query); that made me
furious. My response to it seems to have energized them a bit, and
they are now volunteering to provision the device with no help from
me. I don't think they can do that, and the attempt will lead to a
correspondence which will explain the problem to them much better than
I could have done without that attempt.