I am considering signing up with Gradwell for VoIP, for home/small
business use.

By far the most important criterion for me is RELIABILITY.

1. When you pick up the phone, do you always get a dial tone?

2. When you dial a number, do you get connected almost immediately, or
do you have to wait 30 seconds to connect?

3. Do you get cut off in mid-call?

4. Does 1471 tell you the date/time that someone called you, as well as
the calling number?

In other words, I'm looking for a basic telephone service, as reliable
as BT or NTL. A service that has got the fundamentals right. A service
that understands what single-point-of-failure means. The frills can come
later.

Experiences of Gradwell anyone?

--
Ian