I don't want to turn this into a rant but one of the "techies" I spoke to said it would not work because I had too much bandwidth
I agree about the freephone number being a bonus. The thing that I found irritating tho is each time they said to try something new I'd have to hang up, try it and then ring them back. And, of course, explain my problem all over again.
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Don't even ask me about my experience of getting through to my ISP, F2S, as they don't respond to anything!!!
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Luckily I'm on BT broadband so they couldn't try the "it's a problem with your ISP, Sir" excuse.
Still, it's all behind us now!
And what have I been doing ever since? Enjoying my free calls? Nope. I've been searching forums to find other people who are struggling to get it to work!
Perhaps you and I should sub-contract our services to BT!