Nick wrote:
[color=blue]
> I'm surprised that a VOIP connection works at all while STM is in place.[/color]

My upstream gets throttled to 128Kb/s, still enough to carry a 64Kb/s
a-law voice stream.
[color=blue]
> I was never under STM. My connection sucked because of congestion.[/color]

How do you know? VM's support groups are full of people asking if
they're being STMed. They have to ask, otherwise how would they know
it's not congestion or other network problems?
[color=blue]
> It is easy to spot STM because the upstream speed drops so significantly.[/color]

Congestion can do that too.
[color=blue]
> If you don't approve of STM how do you think VirginMedia should manage
> congestion?[/color]

How about not rolling out speed upgrades until they have the network
capacity to support them.