Re: Phone backlight stopping on when using VoIP
"Graham." <me@privacy.com> wrote in message
news:fsredf$p3j$1@registered.motzarella.org...[color=blue]
>
>
> "Harry Stottle" <sorryspamdoesntwork@nospam.uk.co> wrote in message
> news:taaIj.35925$kN5.27177@newsfe1-gui.ntli.net...[color=green]
>>I have a Sipura 2000 connected to a Netgear WGT 624 router, and the
>>dect phone that is plugged into the Sipura is a Philips SE 4351. The
>>handset backlight on the phone is supposed to switch off after 20
>>seconds of no key pressing or activity, but remains on all the time,
>>therefore draining the battery very quickly. I tried a second handset
>>and this did not make any difference, and it is the same on both
>>Sipgate and Voipfone. In desperation I tried unplugging the phone
>>cable, and the backlight then switched off automatically as it should,
>>so it appears that something from the Sipura setup might be triggering
>>the phone circuitry and keeping the backlight alive. Can anyone
>>suggest a setting I could try on the Sipura to try and cure this
>>problem? I cannot try the phone in a normal landline as I am fully
>>VoIP, and switching off the backlight completely makes the handset
>>hard to read in certain lighting conditions, so I need the backlight
>>working as it should be. A couple of hours of Googling has not turned
>>up anything, and I have emailed Philips about this and am awaiting a
>>reply, but wondered if anyone else has had a similar problem and how
>>they got around it.[/color]
>
>
> Many DECT phones automatically go off hook at intervals to see
> if there is a voicemail message indicated by stuttered dial-tone.
> I suppose it would make sense to illuminate the display for
> a short time if a message was detected. I have noticed if there
> are two such devices on the same line or Void port they
> mutually trip each other and alternately go off hook every
> few seconds.
> I know this probably doesn't answer your query, I'm just
> thinking aloud as it were, do you have a normal UK sounding
> dial-tone from your Sipura? could there be anything else outputting
> from the FXS port that could be mistaken for CWI like a non-
> UK standard CLI?
>
>[/color]
Thanks Graham, there are not two devices on the same port, just one on
Sipgate, the other on Voipfone, on the two seperate ports of the
Sipura. Just to be sure, I disconnected one and checked the other, but
the problem is still there. I have noticed that the name on the display
blinks sometimes, so this might be the trigger. In the instruction book
it says the backlight goes off after 20 seconds, but I have now timed it
with the phone line disconnected, and it actually goes off after 30
seconds, so if I could find a setting triggering the phone before 30
seconds, and alter that setting to 35 seconds, then all my problems
would be over. ;-)
The dial tone appears to be the normal UK one on both phones, and I even
used the Voipfone automatic installation just to make sure that
everything was set as required.
I have just checked for 30 second timers and in the Regional settings of
the Sipura, I altered 'VMWI Refresh Intvl' from 30 seconds to 37 seconds
and that now seems to have enabled the auto backlight off, the cut off
time is variable between 30 secs and 3 minutes, but better than nothing.
I have no idea what VMWI is though, or why it should help, or if it
could cause other problems, so comments welcome on this please.
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