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Old 20-03-2008, 08:29
Mr JM
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Default call on mute get disconnected after 2 min (a voipfone feature)

Gurus,

When I put my phone on mute, I get disconnected aftrer 2 min.... Here is the
answer I got from voipfone support:

"I'm a fraid a call left on mute will eventually disconnect as our system
detects no use and drops the line - after 2 minutes I believe. This is a
safety feature to prevent dead calls being charged for indefinately"

I still believe this behaviour is wrong: If someone is talking on the line
and my phone is on mute: The line is not dead and I should not be
disconnected.

Any thoughts on that?

Thanks

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