"Jono" <nothanks@blueyonder.invalid> wrote in message
news:mn.dcf67d827b6add34.77298@blueyonder.invalid...[color=blue]
> Rik pretended :[color=green]
>> Hi All
>>
>> I am getting to the end of my teather here. I am new to VOIP
>> although
>> have work in IT for about 10 years now on network infrustructure.
>>
>>
>> I recently signed up for a SipGate account and tested the quality and
>> reliability using Sipgate X-Lite, and it seemed like a very good
>> system. So I invested in 2 Hardware phones (Grandstream GPX2020) for
>> my small business, for me the advantage was its 6 Sipgate account
>> abilityper phone, also a HandyTone 503 (Not even going to get
>>
>>
>> For the first week or so everything worked fine, I had 3 accounts on
>> one phone, and another 3 on the other, with Account1 being shared on
>> both phones. As I said all was well.
>>
>>
>> Then the problems started, outgoing work fine, no poblems. Incoming
>> calls became intermitant, sometimes you would just get a busy tone
>> (not even forward to VM), Other times you would pick up and it would
>> just cut off, and sometimes it would work.
>>
>>
>> I have tried having only one phone online with one account, and same
>> problem existed.
>>
>>
>> I have 2 x GPX2020 running through a 8 port Netgear Prosafe switch
>> FS108P with 4 POE ports (of which the phones use 2) and 4 standard
>> 10/100 ports. This in turn goes to a NetGear 5 Port Fast Ethernet
>> Switch FS105, and is then connected to a Netgear ADSL/Firewall/Router
>> DG834G.
>>
>>
>> I run 2 PC's, 2 Laptops and an SBS2003 Server.
>>
>>
>> I was advised to open Ports 5060 UDP (Local SIP Port), Port 5004 UDP
>> (RTP) and Port 10000 UDP (STUN). I created these services, and then
>> added them to the Firewall Rules allowing them to forward to the
>> Static IP of the phone (192.168.16.202) under Inbound Services. I
>> have no rules on the Outbound Services apart from the dealfault which
>> allows any serivce out.
>>
>>
>> Still the problem didn't go away.
>>
>>
>> I don't know if I am doing something stupid, SipGate supplied a Phone
>> Configuration sheet for each account with all the relevant settings,
>> which have been followed to the letter.
>>
>>
>> Server, Outboud Proxy, Sip User ID, Auth ID and password etc.
>>
>>
>> The second question which I guess is related is that I have 5 SipGate
>> accounts with different telephone numbers, do I need to set the local
>> SIP ports as follows:
>>
>>
>> Phone 1:
>> Account1: 5060 (Shared Number)
>> Account2: 5062
>> Account3: 5064
>>
>>
>> Phone 2:
>> Account1: 5060 (Shared Number)
>> Account2: 5162
>> Account3: 5164
>>
>>
>> I have asked SipGate and Grandstream for help but most of what they
>> ask me to do, doesn't work either.
>>
>>
>> I was just wondering if any one else has had or has a similar issue
>> and how I go about setting this up to run reliabaly.
>>[/color]
>
> It's funny you mention that!
>
> I've had a recent similar issue with Sipgate connecting to an Asterisk
> PBX. Outgoing fine, incoming no-worky.
>
> Nothing particularly strange in the setup of the PBX; indeed, I have
> others that were working fine.
>
> Oddly, in the end, it all sprang to life when I changed Sipgate's server
> address from the IP address that had been entered to sipgate.co.uk.
>
> Another thought occurs - your phone has a static address, have you told it
> what the DNS server addresses are for your network?
>
>[/color]
I missed that bit about IP allocatation whetehreRik. Was waiting for his
answer re how he was splitting with his SBS etc

Al