Hi All,

I am researching the possibility of setting up some kind of VoIP 'network' which will also allow for emergency/catastrophe contingency planning. The proposed set up is as follows:

Central offices based in London.

50-60 Agents/homeworkers based around the country.

Customers to be able to call the agents, but, if the unexpected happens, and there is some kind of catastrophic event which puts one or more agents' 'hub' out of action, then the 'hub' needs to be able to automatically re-direct all incoming calls to the London Head Offices.

Therefore, my questions are these:

1. Is this possible?

2. If so, is this possible with any/all providers and hardware?

I am just starting out doing the research into VoIP so any advice from experienced users would be gratefully accepted.

Thanks

Paul