Well I have got to be honest it is a nice package i am called broadband classic. And I was told that I am a broadband classic user and that i am not entitled o the free regrade. I am far from happy that they i.e bt has chosen thiscourse. I amomplaining and find that their web page is misleading which says and i quote

Q. Is the new service available to all existing BT Broadband customers?
A. Up to 8Mb BT Broadband is available to existing 1Mb and 2Mb BT Broadband customers.

Q. Will it cost me any extra?
A. No - up to 8Mb BT Broadband costs the same as our existing Broadband services.

The page source is http://www.faster.bt.com/faqs.asp#existing